사마나의 럭셔리 호텔

“특별한 경험이었습니다.”

“Balcones del Caribe is a beautiful spot with an excellent location and easy access to the beach. The complex feels very safe, and the staff were always helpful when we needed general information. My only concerns were about the condition of the village: the back door didn’t have a proper lock, the bathroom door wasn’t closing well, and the safe box wasn’t working during our stay. Overall, it’s a lovely place with great potential—just needs a bit more attention to maintenance.”

“The hotel has the potential to be a best in class place. The infrastructure is there but staff should be better trained. There was no water from 3-5 PM in our rooms for 2 days and the person checking us in AT 3:00 should have informed us of that. Instead there is a little note on the table easily missed and we didn’t see until we tried to use the restroom in the room. The restaurant randomly closes on particular days and when I asked why they said they didn’t know. Pretty property and the...

“The service was excellent. We were able to see the whales from our room with binoculars. My only concern was that the all inclusive did not include beverages in the room fridge. If you wanted a soda you had to go to the bar.”

“So nice! Great food!”

“Pros: elegant hotel in a beautiful setting; courteous, well-trained staff who went out of their way to make us feel welcome and sent us a gift when they learned we were celebrating our wedding anniversary; our room was large and comfortable and had a balcony with a view of the harbor. Cons: we have stayed at many all-inclusives, and the food here was a real disappointment; some dishes were quite tasty, and the fruit at breakfast generous, but other selections were mediocre at best. The meal at...

“Impecable todo súper limpio, las atenciones de todos, el desayuno buenisimo! Nos encantó volveremos en el verano con nuestros hijos ♥️”