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Hotel Sombra del Agua

3.5 star property
Colonial hotel with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Sombra del Agua

Smart TV
Smart TV
Restaurant
Superior Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, iron/ironing board
Suite, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, towels
Located in Zona Centro, this tranquil retreat offers rejuvenating sports massages at the spa and a relaxing garden. Guests love the cooked-to-order breakfast, reliable high-speed WiFi, and the helpful staff that has impressed many previous visitors.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
The current price is ₩104,246
₩123,010 total
includes taxes & fees
Oct 13 - Oct 14

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Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | View from room

Classic Room, 2 Double Beds

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Cable/satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Cable/satellite channels
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Cable/satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Room

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Cable/satellite channels
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
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About the neighborhood

Located in San Cristóbal de las Casas, Hotel Sombra del Agua is in the city center. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Mesoamerican Museum of Jade and Regional Costume Museum are cultural highlights. Guests appreciate the hotel's central location.
Visit our San Cristóbal de las Casas travel guideOpens in a new window
Map
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 7 min walk - 0.6 km
  • Ciudad Cuauhtemoc - 13 min walk - 1.2 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪El Mezcalito - ‬1 min walk
  • ‪Café Bar Revolución - ‬1 min walk
  • ‪El Fogón de Jovel - ‬1 min walk
  • ‪Restaurante Long Cheng - ‬1 min walk
  • ‪Casa Santa - ‬1 min walk

About this property

Hotel Sombra del Agua

Hotel located in Zona Centro
At Hotel Sombra del Agua, you can look forward to a garden, a bar, and a conference center. Treat yourself to a hot stone massage at the onsite spa. Free in-room WiFi is available to all guests, along with a hot tub and a restaurant.
You'll also find perks like:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), 1 meeting room, and a reception hall
  • Tour/ticket assistance, wedding services, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

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₩82,859 total
includes taxes & fees
Oct 5 - Oct 6
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 200 to 300 for adults and MXN 120 to 180 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 1907
  • Colonial architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 450 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults, and MXN 120 to 180 for children
  • Rollaway bed fee: MXN 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristóbal de las Casas
Hotel Sombra del Agua Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Sombra del Agua pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Sombra del Agua?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Sombra del Agua on Oct 13, 2025 start from ₩104,246, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sombra del Agua?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Sombra del Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sombra del Agua?

Check-out is at noon.

Where is Hotel Sombra del Agua located?

Located in Zona Centro, this spa hotel is steps from Mesoamerican Museum of Jade, San Cristóbal de las Casas Cathedral, and Museo de San Cristóbal. Church of San Nicolás and Plaza 31 de Marzo are also within 5 minutes.

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Reviews

Hotel Sombra del Agua Reviews

9.4

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 778 out of 1004 reviews
Rating 8 - Good. 170 out of 1004 reviews
Rating 6 - Okay. 37 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

Reviews

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y mejor atención del personal
Stayed 1 night in Sep 2025

10/10 Excellent

EMMANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, excelente restaurante
Stayed 4 nights in Sep 2025

8/10 Good

Refacciones

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y excelente ubicación
Stayed 1 night in Sep 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables, las camas cómodas, ambiente tranquilo
Stayed 1 night in Aug 2025

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion, ademas el hotel es muy bonito y dan nuy buen servicio
Stayed 5 nights in Jun 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had my wedding ceremony and dinner here and it was absolutely marvelous.
Stayed 1 night in Sep 2025

10/10 Excellent

Faustino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel boutique muy bonito y céntrico
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre un placer poder regresar a este Hotel. Excelente atención.
Stayed 4 nights in Sep 2025

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó Todo!! Muy gentiles, muy limpio el hotel!! Bellísimo!!
Stayed 5 nights in Sep 2025

10/10 Excellent

jesus alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato al cliente
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose de Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Lugar
Stayed 3 nights in Jul 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Jul 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
lovely hote, great restaurant
Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities
Excelente lugar
Stayed 1 night in Jun 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 3 nights in Jul 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal y la cercanía a los paseos del Carmen y Guadalupe son un plus para el hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very please with everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Julio Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente hotel muy limpio y tranquilo
Stayed 3 nights in Jun 2025

8/10 Good

Angélica Griscel Moya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy lindo. Solamente faltan algunos accesorios al interior de la recámara para mejorar el confort
Stayed 2 nights in Aug 2025

10/10 Excellent

CECILIA GUADALUPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE UBICACION, CUENTA CON ESTACIONAMIENTO PRIVADO. TAMBIEN TIENE UN RESTAURANT ADENTRO DEL HOTEL, MUY LIMPIO. EXCELENTE AMABILIDAD DEL PERSONAL, ALTAMENTE RECOMENDADO. PASAMOS NUESTRA LUNA DE MIEL EN UN MUY BUEN HOTEL.
Stayed 2 nights in Jul 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta rara la vibe. Como muy oscuro todo. A lo mejor es la onda del lugar pero por eso no le doy 5. Fuera de eso la verdad todo muy bonito.
Stayed 3 nights in Sep 2025

10/10 Excellent

Heberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place I'm sure i will return.
Stayed 3 nights in May 2025

10/10 Excellent

Neyma

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect
Stayed 1 night in Jul 2025

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