“We decided to shorten our stay due to the overall experience.
Our booking was made in advance, and we had also informed the property beforehand that we would be arriving late. However, upon arrival, the hotel appeared unprepared to receive guests. The property presentation and room readiness did not meet the expected standards.
We were informed that our originally booked room had an issue and were offered an alternative room described as an “upgrade.” Unfortunately, the replacement room was...
“We decided to shorten our stay due to the overall experience.
Our booking was made in advance, and we had also informed the property beforehand that we would be arriving late. However, upon arrival, the hotel appeared unprepared to receive guests. The property presentation and room readiness did not meet the expected standards.
We were informed that our originally booked room had an issue and were offered an alternative room described as an “upgrade.” Unfortunately, the replacement room was...
Sheila