안뜰

힐튼 샌프란시스코 에어포트 베이프론트 여행 후기

4 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 2076개 이용 후기 중 1025개" "
평점 8 - 좋아요. 2076개 이용 후기 중 549개" "
평점 6 - 괜찮아요. 2076개 이용 후기 중 252개" "
평점 4 - 별로예요. 2076개 이용 후기 중 137개" "
평점 2 - 너무 별로예요. 2076개 이용 후기 중 113개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

garam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
매우 친절하고 모든 것이 편했습니다.
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Thank you for taking the time to rate your stay. We are thrilled to know you enjoyed your time with us.We hope to see you again soon.Regards,John C. Kellites / General Manager

10/10 - 훌륭해요

Sangwoon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good~~~
2023년 3월에 2박 숙박함
답변 제공: GM 님, 2023년 3월 29일
Thank you for taking the time to rate your stay. We are thrilled to know you enjoyed your time with us.We hope to see you again soon.Regards,John C. Kellites / General Manager

4/10 - 별로예요

yong

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 7월에 4박 숙박함
답변 제공: GM 님, 2022년 7월 19일
Thank you for taking the time to rate your stay with us. We are terribly sorry you did not have the exceptional experience you expected. We will continue to work very hard to ensure all our guests leave feeling they had an experience worthy of a 10 rating. We hope you will give us another opportunity to redeem ourselves. Regards, John C. Kellites / General Manager

6/10 - 괜찮아요

Kyungwon

No fridge in the room
Definitely seems to need a fridge in the guest room
2022년 7월에 2박 숙박함
답변 제공: GM 님, 2022년 7월 14일
Thank you for your comments regarding your stay with us. While we do not have refrigerators in our rooms we do have a limited supply available on a first come basis. I do apologize this information was not shared with you. Thank you again for your feedback. We hope to welcome you back again soon. Regards, John C. Kellites / General Manager

8/10 - 좋아요

Yangkyun

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
good
객실 먼지가 많음 점심을 위한 식당이 없음
2022년 6월에 1박 숙박함
답변 제공: GM 님, 2022년 6월 10일
Thank you so much for taking the time to complete a review and share your experience. We are certainly blessed with a wonderful location. Sitting along the Bay we have the benefit of some amazing views from our guestrooms and easy access to the beautiful walking/jogging trail situated along the Bays edge. We will also begin lunch service in our restaurant June 13th. Lunch will be available from 11:30am to 1:30pm daily. I hope you have an opportunity to come back and see us again soon . Regards, John C. Kellites / General Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항이용시 숙박으로는 적절
공항주변 1박으로는 쏘쏘~~
2022년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2022년 1월 10일
Thank you for your feedback.

6/10 - 괜찮아요

Jin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
냉장고가 없습니다
2021년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 1월 4일
Thank you for your feedback. Our hotel management will look into your concerns and address it directly with the hotel staff.

10/10 - 훌륭해요

ffby

2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Raynell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was short everything was fine
2024년 3월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 3월 18일
Thank you for your visit. We appreciate your feedback!

10/10 - 훌륭해요

Lucy

2024년 3월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 3월 18일
Thank you for your visit. We appreciate your feedback!

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Filipino receptionist named Vinnie was not very welcoming and when we told him we paid for breakfast, he said no so we insisted and then he checked and indeed we already paid it. He never said anything about parking so we were wondering how we park and how it works when we go in and out of the parking area. We had to ask another receptionists when we had to leave the parking area and thankfully, the other 2 receptionists were very helpful. Other than that, our stay was wonderful.
2024년 3월에 1박 숙박함
답변 제공: Teena 님, 2024년 3월 17일
Thank you for your feedback, we will be sure to address your concerns and take the necessary steps in retraining our employees.

10/10 - 훌륭해요

Stephanie

좋아요: 숙박 시설 상태 및 시설
The check in staff was very friendly and accommodating
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 16일
Thank you so much for finding the time to complete a review of your stays with us. It is wonderful to read that you enjoyed our friendly service.We hope you have an opportunity to come back and visit us again soon.Regards,John C. Kellites / General Manager

10/10 - 훌륭해요

Zeke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice area, close to the beach. The staff was very welcoming.
답변 제공: GM 님, 2024년 3월 15일
Thank you for your feedback. It is wonderful to read you enjoyed your stay with us. Our staff takes great pride in providing the utmost care for our guest and they are always thrilled to read such wonderful comments from our guests. We are certainly blessed with an amazing location, offering incredible views of the Bay from many of our rooms.Please do come back and see us again soon.Regards,John C. Kellites / General Manager

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shuttle to and from airport was convenient. Desk personnel friendly, helpful.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 7일
Thank you for taking the time to share your stay experience. Like you, many of our guests enjoy our convenient location and spectacular setting. If you are visiting downtown San Francisco, have business in Silicon Valley or are simply wanting to be close to the airport our location provides an excellent central location for all there is to see and do in the Bay Area. Thank you also for highlighting our complimentary airport shuttle. We are glad you found it beneficial.We hope you will come see us again soon.Regards,John C. Kellites / General Manager

10/10 - 훌륭해요

Elnaz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like it
2024년 3월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 3월 4일
Thank you for your visit. We appreciate your feedback!

6/10 - 괜찮아요

Suzuyo

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Good location.
2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 3월 1일
Thank you for your visit. We appreciate your feedback!

8/10 - 좋아요

Michael 님, Sammamish

좋아요: 편의 시설/서비스
great location and quiet place
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Thank you for taking the time to share your comments with us. Like you, many of our guests enjoy our convenient location and spectacular setting. If you are visiting downtown San Francisco, have business South in the Silicon Valley or simply need to be close to the airport our hotel provides an excellent central location for all there is to see and do in the Bay Area. We hope you will come see us again soon.Regards,John C. Kellites / General Manager

8/10 - 좋아요

Dorotha 님, Omaha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to airport. Provided early transportation to airport.
2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 3월 1일
Thank you for your visit. We appreciate your feedback!

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s an airport property !
2024년 2월에 2박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 25일
Thank you for your visit. We look forward to seeing you again!

10/10 - 훌륭해요

Regan

So clean and nice and very convenient with the shuttle!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 24일
Thank you for sharing your stay experience. It is wonderful to know we were able to impress you with our convenient location and cleanliness. We hope you come back to see us again soon. Regards,John C. Kellites / General Manager

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Thank you for taking the time to rate your stay. We are thrilled to know you enjoyed your time with us.We hope to see you again soon.Regards,John C. Kellites / General Manager

8/10 - 좋아요

Rui

가족 여행
Staff did not help with luggage.
2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 20일
Thank you for your visit. Please accept our apologies that assistance was not provided with your luggage. Your feedback will be reviewed and shared with our team to improve our service.

6/10 - 괜찮아요

Natalyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the bay view. The bed and pillows are great. We had a room with an adjoining room. Although, I did not think this was a big deal, it turned out to be. The drafts in the hotel kept the locked adjoining doors banging all night with letting us have very little sleep. Also, the sandwiches in the mini store were very dry. Basically , not able to be eaten. Also , expensive. The view is the reason to stay.
2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 20일
Thank you for your visit. We are sorry to learn that you encountered some issues during your stay. Your feedback is very important to helping us improve our offerings. Thank you for taking a moment to share this insight.

6/10 - 괜찮아요

Shazmeena

.
2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 18일
Thank you for your visit. We will work hard to correct any issues that you may have experienced.

8/10 - 좋아요

Takayoshi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The nearest restaurant was very good.
2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 18일
Thank you for your visit. We appreciate your feedback!

8/10 - 좋아요

Pinder,

좋아요: 편의 시설/서비스
They should have exhaust fans in bathrooms and small refrigerators.
2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 18일
Thank you for your visit. We appreciate your feedback!

10/10 - 훌륭해요

Pranavansh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 18일
Thank you for your visit. We appreciate your feedback!

6/10 - 괜찮아요

Aamer

단체 여행, 출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old style mostly, bathrooms without exhausts, rooms without Mini bar or fridge. For the price hotel is charging not good.
2024년 2월에 6박 숙박함
답변 제공: Hilton san francisco airport bayfront 님, 2024년 2월 17일
Thank you for your feedback!

8/10 - 좋아요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall the hotel was nice. Rooms and hallways truly need an update or renovation, the staff was courteous and friendly. One thing I found odd is that the rooms don’t have mini fridges, but the staff gave us one upon request
2023년 12월에 5박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 13일
Thank you for your visit. We appreciate your feedback!

10/10 - 훌륭해요

Pengbo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 13일
Thank you for taking the time to rate your stay. We are thrilled to know you enjoyed your time with us.We hope to see you again soon.Regards,John C. Kellites / General Manager

10/10 - 훌륭해요

April 님, Markham

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 15일
Thank you for taking the time to rate your stay. We are thrilled to know you enjoyed your time with us.We hope to see you again soon.Regards,John C. Kellites / General Manager

6/10 - 괜찮아요

Tiffany

출장 여행
좋아요: 직원 및 서비스
I had a hard time turning the shower on. Had to used more force than normal. The heater/fan unit was loud. It’s good for over night sleep to get to airport. Location was very isolated
2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 11일
Thank you for your visit. We will work hard to correct the issues that you experienced. Thank you for your feedback.

6/10 - 괜찮아요

marconi 님, buena park

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The service upon arrival was not very attentive, the bathtub was blocked and there were few towels, I had expectations and was disappointed.
2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 11일
Thank you for your visit. We will work hard to correct the issues that you experienced.

10/10 - 훌륭해요

Brandon 님, Kingwood

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great view and a very clean facility.
2024년 2월에 4박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 11일
Thank you for your visit. We appreciate your feedback!

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect for a layover. Check in was a breeze, and the hotel front desk staff was helpful and friendly. Airport shuttle was ideal.
2024년 1월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 11일
Thank you for your visit. We appreciate your feedback!

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 9일
Thank you for taking the time to rate your stay. We are thrilled to know you enjoyed your time with us.We hope to see you again soon.Regards,John C. Kellites / General Manager

6/10 - 괜찮아요

Keigo

좋아요: 청결 상태
별로예요: 직원 및 서비스
Fine
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 8일
Thank you for taking the time to rate your stay with us. We are terribly sorry you did not have an exceptional experience. We will continue to work very hard to ensure all our guests leave feeling they had an experience worthy of a 5 star rating.We hope you will give us another opportunity to redeem ourselves.Regards,John C. Kellites / General Manager

10/10 - 훌륭해요

Anait

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
From the start when Treasure greeted us very warm to the room and transportation, we loved the experience of the hotel. Thank you very much.
2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 6일
Thank you for your visit. We appreciate your feedback!

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I only stayed 1 night and it was during the "atmospheric Rivers" storm. The hotel staff was accommodating and friendly given most flights were being canceled that day. The room was clean, had linen and towels and plenty pillows. I ate in the restaurant bar and the food & drinks were good. I had no complaints and would stay here again.
2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 6일
Thank you for your visit. We appreciate your feedback!

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It would be good if distilled water was available for medical devices
2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 6일
Thank you for your visit. We appreciate your feedback!

10/10 - 훌륭해요

Pawandeep

2024년 2월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 2월 6일
Thank you for your visit. We appreciate your feedback!

10/10 - 훌륭해요

Kelley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property for a quick stay. Waterfront, good breakfast and a ride to the airport! Perfect!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Thank you for taking the time to share your comments with us. There is no greater compliment we could ask for than knowing you considered your stay to be perfect. Please come back and see us again soon.Regards,John C. Kellites

8/10 - 좋아요

Fabrizio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tutto bene ma una pizza margherita da 22 € anche se sei a San Francisco e in USA mi sembra una cosa fuori controllo vorrà dire che quando verrete voi americani in Italia un piatto di spaghetti in bianco Ve li faremo pagare 150€ però dopo non lamentatevi ,grazie
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Thank you for your feedback. It is wonderful to read you enjoyed your stay. We take great care to ensure our menu pricing is competitive with other similar type hotels in the area. We will continue to monitor the hotels in the area and adjust our pricing accordingly.Thank you for your feedback. We hope to see you again soon.Regards,John C. Kellites / General Manager

10/10 - 훌륭해요

Myrna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy distance to SFO and reliable hotel shuttle service.
2024년 1월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 1월 30일
Thank you for your visit. We appreciate your feedback!

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Room was fine. Bar was too expensive for an airport location. Front desk night shift was rude!!
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 29일
I would like to thank our guests that take the time to complete a review. Guest feedback is extremely valuable and allows us to continue improving our guest experience.I apologize if any of our staff ever convey a rude attitude. Our guests deserves to be treated with warmth and respect as well as have the confidence they will engage with a professional, courteous and well trained staff.We will continue to strive to improve our guest experience. Regards,John C. Kellites / General Manager

6/10 - 괜찮아요

Jurgen

좋아요: 청결 상태
Needs updating
2024년 1월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 1월 27일
Thank you for your visit. Your feedback is very valuable for us in order to help us improve our services. We are currently undergoing remodeling in our guestrooms, so we would be glad to welcome you back in the future to give us another try!

10/10 - 훌륭해요

Hui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 1월 28일
Thank you for your visit. We appreciate your feedback!

10/10 - 훌륭해요

Enrique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good 👍
2024년 1월에 3박 숙박함
답변 제공: Hilton Airport Bayfront 님, 2024년 1월 27일
Thank you for your visit. We appreciate your feedback!

10/10 - 훌륭해요

Adam

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 26일
Thank you for taking the time to rate your stay. We are thrilled to know you enjoyed your time with us.We hope to see you again soon.Regards,John C. Kellites / General Manager

10/10 - 훌륭해요

marques

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet during my stay. Not a lot to offer in the immediate area.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 26일
Thank you for your feedback. I know your time is valuable and we greatly appreciate the time you have given to review your stay with us.Our location is ideal for those wanting to be near the airport while also enjoying a peaceful, relaxing experience. The quaint town of Burlingame is an excellent way to spend the day. If it is an Apple Store or a simple cup of coffee Burlingame offer a wide variety of shops and dining venues sure to appeal to most tastes and is a only a short ride away.Thank you for staying with us and please do come back and see us again soon.Regards,John C. Kellites / General Manager