Faranda Collection Cúcuta

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Luxury
4.0 star property
9.4

Exceptional

Upscale hotel

Free continental breakfast, a rooftop terrace, and dry cleaning/laundry services are just a few of the amenities provided at Faranda Collection Cúcuta. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a bar and a business center.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is ₩104,326
₩104,326 total
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Urban King Room

A modern hotel room with a large bed, a wooden headboard, two bedside lamps, a small table, and a chair.

Urban King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King City View Room

A modern hotel room with a large bed, a sofa, a small table, and a balcony with a city view.

Superior King City View Room

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Collection 2 Bedrooms Suite Balcony

A hotel room with a large bed, a desk, and a chair. There is a TV mounted on the wall and a window with sheer curtains.

Collection 2 Bedrooms Suite Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Collection Suite

A modern hotel room with a large bed, a desk, and a chair.

Collection Suite

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

San José de Cúcuta is home to Faranda Collection Cúcuta. Cucuta Museum of Culture and House of General Santander are cultural highlights, and some of the area's attractions include Banco de la Republica Cultural Area and Circus Pop. Visit our San José de Cúcuta travel guide
Map
12 # 6AE - 46, San Jose de Cucuta, Norte de Santander, 540003

What's nearby

  • Circus Pop
    6 min walk - 0.6 km
  • Banco de la Republica Cultural Area
    6 min walk - 0.6 km
  • Ventura Plaza Commercial Center
    9 min walk - 0.8 km
  • Colon Park
    16 min walk - 1.4 km
  • General Santander Stadium
    3 min drive - 1.5 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.)
    14 min drive

Restaurants

  • McDonald's
    7 min walk
  • Venezia
    2 min walk
  • Subway
    7 min walk
  • Fruto Bendito
    2 min walk
  • La Gran Muralla
    5 min walk

About this property

Faranda Collection Cúcuta

  • Upscale hotel
  • Free continental breakfast, a rooftop terrace, and dry cleaning/laundry services are just a few of the amenities provided at Faranda Collection Cúcuta. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a bar and a business center.
  • You'll also find perks like:
    • An outdoor pool and a children's pool, along with sun loungers
    • Outdoor furniture, concierge services, and smoke-free premises
    • An elevator, a reception hall, and a 24-hour front desk
  • Room features
  • All guestrooms at Faranda Collection Cúcuta feature comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
  • More amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 43-inch Smart TVs with cable channels
    • Wardrobes/closets, mini fridges, and coffee/tea makers

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  • Restaurant
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9.4 out of 10, Exceptional, 1,000 reviews
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₩92,866 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • 6 steps to reach entrance
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2024
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 83300 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 83300 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 236163

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 8:00 PM

Frequently asked questions

Does Faranda Collection Cúcuta have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Faranda Collection Cúcuta?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at Faranda Collection Cúcuta on Nov 15, 2026 start from ₩104,326, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Faranda Collection Cúcuta pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of COP 83300 per pet, per night.

How much is parking?

Limited spots are available.

What time is check-in at Faranda Collection Cúcuta?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Faranda Collection Cúcuta?

Check-out is at noon.

Where is Faranda Collection Cúcuta located?

Situated in San José de Cúcuta, this hotel is within a 10-minute walk of Banco de la Republica Cultural Area, Circus Pop, and Ventura Plaza Commercial Center. Colon Park and Cucuta Museum of Culture are also within 1 mi (2 km).

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Reviews

Faranda Collection Cúcuta Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 131 out of 165 reviews
Rating 8 - Good. 20 out of 165 reviews
Rating 6 - Okay. 10 out of 165 reviews
Rating 4 - Poor. 1 out of 165 reviews
Rating 2 - Terrible. 3 out of 165 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful and clean place
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Hotel in cucuta. Great double bedroom suite, lovely room, great beds, kitchen shower coldish but OK, roof top restaurant lovely, food great, pool small but ok to cook off in, great for little kids.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, amazing staff. Beautiful and luxurious rooms. Only observation is that there is no door tag in the room to indicate if you want either privacy or your room cleaned. Every morning the staff enters the room to clean without your consent. Also, there were a lot of very small ants all over the room surfaces, not that it affected my stay in any way, but for the price and level of luxury the hotel offers, they should take care of that.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything but our hotel is pretty good Staff are very helpful The bed is very spongy and couldn’t sleep at night Everything else very good
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great rooms and good restaurant
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and really good staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff great views
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, modern and well stocked. The staff was very nice and friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room , very responsible staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel online for my father during a very difficult time, as his sister had just passed away. Even without speaking to anyone beforehand, the staff made sure every detail of his stay was taken care of. A special thank‑you to Maryi, who went above and beyond to ensure he felt supported and comfortable the moment he arrived. My father was extremely pleased with the food, the service, and the kindness he received throughout his stay. I would recommend this hotel without hesitation. Truly exceptional service when it mattered most.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This new hotel is AMAZING in all the extent of the word Hospitality. Super clean, amazing comfortable rooms, the pool is a dream place by itself, the Spa under the magic hands of Sandra's incredible massage is a must go. The most important feature is the Staff. Starting with Luz Acevedo (General Manager) with incredible customer service excellence and most important available to guests concerns, your day starts with an amazing breakfast, usually under the superb attention of Santiago who will make sure your breakfast is an extraordinary experience. He makes you feel a friend of the house. Front desk with Alejandra who will guide you to the best restaurants in town with a smile that will bright your day, and assist immediately with any stay concerns. Jesus, Overseeing the whole operation is kind of a magician resolving everything with kindness a smile and professionalism. Olga in House keeping makes sure your room is perfect and smell like a garden of flowers every day and Yanaira is an incredible young lady that together with Fabian and Faiber, will be there for you at the restaurant (amazing place) to make your experience upgraded to a 5 stars. Of course there is more staff at the hotel and all of them are amazing. if you are ever in Cucuta, Colombia, this hotel is definitely the right place to enjoy your stay. This Hotel has better Guest customer service that some 5 stars hotels. I totally recommend it. Thank you Faranda Collection Hotel Cucuta family for an amazing stay
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
balanced like this: The hotel itself is clean and well-maintained; however, I was disappointed by some of the policies and customer service. The guest policy is very restrictive, as family members are not permitted to visit rooms, and the associated fees are quite high. Additionally, when booking through Expedia, the hotel was unwilling to accommodate any reservation changes. My experience with the front desk staff was also unsatisfactory, as I found the receptionist to be unfriendly and unprofessional. While the property is nice,
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is just great. Loved our stay in the two-bedroom suite.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is super fresh and delicious . Rooms are big and clean and comfortable, the stuff is great and very friendly, location is great, overall we had a great time. we had not been to the bank yet so no cash to get a taxi and the security guy gave me money to pay for 😍 awesome people , we really enjoyed our stay at this hotel . Beautiful place.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just amazing, I had such a great experience !
Stayed 17 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, location, and staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotels in Colombia
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place & fantastic staff!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, location, and great customer service!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, friendly, helpfull staff, nice room with balcony, excellent bed. The only negative; the prices at the bar and restaurant. A good alternative is restaurant Venezia, a few minute walk...
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have EVER stayed at! I was there for 2 weeks and it was the best place to be
Stayed 15 nights in Mar 2026