Studio | Iron/ironing board, free WiFi, bed sheets
Check availability

Reviews of Altura Hotel

3 out of 5
Altura Hotel
Volcan Poás 3 Km, Calle La Legua, San Juan, Alajuela

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 187 reviews" "
Rating 8 - Good. 49 out of 187 reviews" "
Rating 6 - Okay. 9 out of 187 reviews" "
Rating 4 - Poor. 7 out of 187 reviews" "
Rating 2 - Terrible. 4 out of 187 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ronnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most magical places in CR. Feels like a unique home away from home
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful county villas, with spectacular views and amazing staff
Stayed 1 night in Apr 2024

10/10 Excellent

Suna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Altura Hotel. Ramiro checked us in, and he was super friendly and helpful. The hotel is about a 10 minute drive to Poas national part. The property is quite lovely and has a beautiful view, overlooking the city. There is so much attention to detail on the grounds. The breakfast was delicious as well. Highly recommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Alen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute and relaxing hotel
Stayed 1 night in Apr 2024

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a hippy vibe, lovely grounds, many nice plants. Small open lawn for kicking around a soccer ball. Gnomes all over. It was quite chilly, especially when the sun set. Breakfast: included, but we were only able to eat the fruit and juice/coffee. It started being served at 6:30, and our Poas volcano tour started at 7, so we had to leave before the eggs and other food were ready. It ended at 9am. Internet: spotty “Superior” Room: small for 5. There is a bed accessible by pull down attic stairs (that had a crack in it). It was quite hot up there during the day but it cooled off a lot at night. Our 14 year old slept up there. I wouldn’t want a younger child to go up the stairs and have open railing at the top. Our 11 year old slept on the couch (not a convertible). And, our 8 year old slept on the small bed. It has a refrigerator and kitchen sink. There is an interesting covered building with views of the valley below, a tree growing up through the roof, and more gnomes Overlook near the breakfast area is nice. Farm next door with many cows and a donkey. Three big dogs to pet and a friendly cat.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property! I wish we would've had more time to enjoy the place and will definitely be back the next time we're in CR.
Stayed 1 night in Apr 2024

10/10 Excellent

Sofia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ☺️
Stayed 1 night in Mar 2024

10/10 Excellent

Ruijia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the best hotel i stayed at Costa Rica. The staff were very friendly. The hotel was very quiet. Not many guests were staying there. The room was nice and big and very brand new. The breakfast was a bit far but the walk to there contained a great view. The parking was nice and easy. They give you a flashlight in case you want to go to your car at night. Overall, best hotel.

4/10 Poor

Sunil

Stayed 1 night in Mar 2024

10/10 Excellent

shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small and beautiful place, very friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Lora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the dome tent with the bath tub! Super aesthetic for a relaxing vacation!
Stayed 1 night in Feb 2024

10/10 Excellent

Kadbus

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our family of 4 (2 adults, 2 teens) enjoyed our stay. The property was beautiful, the breakfast was yummy and the people we interacted with were very pleasant. Check in and check out went smoothly. They provided a good recommendation for dinner. We only stayed one night and would have loved to have stayed longer.
Stayed 1 night in Feb 2024

10/10 Excellent

Roman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views and climate
Stayed 1 night in Feb 2024

2/10 Terrible

YVES

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Zéro confort, bref and sofa good for garbage. Window dirty, dog barking during midnight, frigo was t connected when we arrive and the room was so hot and no screen in window to cool down without legging bugs in. Forget this place
Stayed 2 nights in Feb 2024

10/10 Excellent

zeferino

Stayed 1 night in Feb 2024

8/10 Good

Nancy

Traveled with partner
Liked: Staff & service, property conditions & facilities
Close to Poás Volcano, view was spectacular. Flowers beautiful. The nights were chilling with lows of 12.
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Nice experience
Overall a very nice place. Service not amazing. The resort is a bit outdated.
Stayed 1 night in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing unique quiet peaceful- perfect!
Excellent location. Amazing views. Great staff and pets!! Most unique place I’ve ever stayed in. Absolutely loved it!! Very close to the volcano.
Stayed 2 nights in Jan 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An eclectic assortment of accommodation buildings. Nice views over city valley and sunset, cow fields next door. We stayed in the standard room which is on the lower floor in the back 'normal' looking building. Most others are of other construction. Room had enough space including couch. No A/C since it's at about 7000ft elev and cools fast. Has a space heater. Wifi was very weak in room, but better in other areas like the overlook and office. Breakfast started at 7:30 and was quick since they start cooking yours as soon as you step in the door. I think everyone gets the same plate of eggs and other items.
Stayed 1 night in Jan 2024

10/10 Excellent

TEOFILO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What a cool, funky, super special place. We stayed in the Master Dome for (sadly) only one night. Soaked in the biggest tub I've ever seen and the next day wandered around the magical property as the fog rolled in off the hills. We were there to see Paos Volcano but the hotel became the highlight as the volcano wasn't visible that day. We'll definitely be back!
Stayed 1 night in Jan 2024

10/10 Excellent

Julia

Stayed 3 nights in Dec 2023

10/10 Excellent

Nitin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Seiji

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Samidha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional stay at Altura. Very helpful staff, the room and property were beautiful. We arrived just after sunset, glad it wasn’t quite dark. And the restaurant nearby suggested by Oscar was delightful as well, with an incredible view of the town. We spent some time in the morning exploring the view points on the property. The breakfast was delicious. Great place to stay if visiting Poas. Couldn’t be closer to the national park.
Stayed 1 night in Dec 2023

2/10 Terrible

Rodolfo

Stayed 2 nights in Nov 2023

8/10 Good

Samantha, Columbus

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the tent, the kids loved it. Super unique, family friendly, easy to get to and many dining options, coffee farms and stuff to see. We stayed one night one our way out of the the SJO airport on to La Fortuna. Great location for getting to Volcán Poás.
Stayed 1 night in Oct 2023

10/10 Excellent

Ronnie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This place is as unique as they come! Felt like home in its own tranquil way. We definitely did not want to leave
Stayed 1 night in Sep 2023

10/10 Excellent

Jason, Columbus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the mountains. Only here for a quick stay on the way to other destinations, but this place deserves a spot on your itinerary. We will come back on a future trip for certain. At night, the stars and city lights were amazing from the patio on our roof. Easy to access on paved roads, despite never driving outside of the US. About an hour from San Jose. The concierge stayed late to let us in. Our room was large and in beautifully constructed single building with a comfortable bed in a quiet area. Waking up to these views is unreal. Highest recommendation.
Stayed 1 night in Sep 2023

8/10 Good

Pierre-Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and particular. Close to poas.
Stayed 1 night in Aug 2023

10/10 Excellent

Gloriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel precioso, con vistas hermosas y perfecto para una escapadita rápida de la ciudad. Desayuno delicioso y excelente atención!
Stayed 1 night in Aug 2023

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel with awesome views
We loved Altura Hotel! Perched on the mountains above San Jose, it had great views and was only 10 minutes from Poas Volcano National Park. Each unit was unique, creative and practical. We stayed in the Studio which reminds me of a tiny home. There were twin bunk beds, fridge, sink., and couch downstairs. Upstairs was a double bed, bathroom with shower. The ladder climb Upstairs was a little scary (it's quiteusteep and not good for little ones--our tween boys loved it) but there was a spiral staircase outside that'll get you upstairs and to the deck. Breakfast was included with our stay--typical Tico breakfast of coffee, tea, juice; eggs, rice with beans, plantains, and small slice of cheese.
Stayed 2 nights in Aug 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique experience in a beautiful setting with great views. Great place for kids.
Stayed 1 night in Jul 2023

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff and the property grounds were beautiful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The grounds of this property are beautiful. They have many hydrangeas and succulents filling all the common areas.
Stayed 1 night in Jul 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Stash, Amsterdam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place tucked up in the hills.
Stayed 2 nights in Apr 2023

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds, custom accommodation, friendly and welcoming staff
Stayed 1 night in Apr 2023

10/10 Excellent

Piangjit, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, charming, picturesque view of mountains, clouds, and city. Lovely place!
Stayed 1 night in Apr 2023

10/10 Excellent

Sarah E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous vacation spot!
Wonderful staff, beautiful location!
Stayed 6 nights in Mar 2023

10/10 Excellent

Robert

Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really unique small houses that are artistically designed and a fabulous owner.
Stayed 1 night in Mar 2023

8/10 Good

Yehuda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2023

8/10 Good

Jessica

Traveled with family
Liked: Staff & service
Gem of a location
Love the area, the views, the privacy of the hilly suites; plus extremely kind owner! Only knock would be the not of slight updates. The beds are pretty bad and room just needs a little more care but would still definitely go back again!
Stayed 2 nights in Mar 2023

8/10 Good

nicola

Liked: Cleanliness, staff & service, room comfort
the dome experience is very nice , this one had a bath, heater, humidifier which was needed, my only real gripe is the the clear area of the dome was filthy, you could hardly see thru it which is the whole point for paying extra to sleep in a dome.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Quaint and unique
Our first time staying in the area and we were pleasantly surprised. Our 5 year old daughter loved it!! Said it was just like camping. It was cold but thankfully we were provided extra blankets. We’re definitely curious about the other rooms if we return to the area again.
Stayed 2 nights in Mar 2023