The room was huge and very charming with a huge bathroom and jacuzzi tub. Unfortunately, although the site said there was a pool and free breakfast, there was no pool and no breakfast at all. There is a rooftop restaurant not associated with the hotel that was not open for breakfast. I had to go outside and walk to find breakfast. There were really no amenities at all besides coffee in the morning. I was disappointed. The water pressure was poor in the shower. The maid, Norma, was delightful! Otherwise, I didnโt find staff terribly helpful.
Increรญble la mejor opciรณn la atenciรณn de las chicas de recepciรณn excelente me ayudaron a reservar la cena para mi esposo y nos dieron recomendaciones , el hotel precioso igual a las fotos super limpio la vista de la habitaciรณn espectacular .
Sin duda regresarรญa a este hotel
Muy buen lugar para quedarse. Cuenta con estacionamiento que es un lujo. La temperatura de la regadera no fue la mejor o muy caliente o muy frรญa. Las almohadas pueden mejorar
This affordable, charming hotel is close to the central area of town but away from the crowds and has a great view of the city. The room was large and family-sized with two bedrooms and two baths and nicely decorated with some special luxury touches like plush bedding and robes. The balcony, with the view of the city and the churches, was extra-special. Although the hotel is listed as a "four-star" property, the level of amenities and services is nowhere near the fancy hotels in town (which was fine for us.) It was close to many shops and restaurants and also has one on site. The staff didn't speak much English, so couldn't be of too much assistance to us in navigating the city. Our one complaint is that the room needed a mini-fridge. A solid 3-star hotel in a great location in an amazing city.
Easy walk into the center. Helpful staff. There is a fair bit of road noise during the day but good windows considerably improve this. I was able to take daily video conferences with zero internet issues
Nos encantรณ el hotel, principalmente por las atenciones del personal. TODOS fueron amables y serviciales. Incluso el รบltimo dรญa que estubimos ahรญ, solicitamos un Uber para que nos llevara a la terminal de autobuses, el cual no pudo pasar porque habรญan cerrado las calles debido a los eventos realizados por el Domingo de Ramos. Ya habรญamos registrado nuestra salida del hotel y nos encontrรกbamos en la puerta principal, pero en la calle. Uno de los empleados de la recepciรณn se diรณ cuenta de nuestra espera, saliรณ para preguntarnos si nuestro transporte aรบn no llegaba, hablรณ con las personas de trรกnsito para que le dieran permiso de sacar un vehรญculo del hotel y llevarnos a nuestro destino. Francamente nos sorprendiรณ gratamente su disposiciรณn y diligencia. No sabemos quรฉ hubiรฉramos hecho sin su apoyo; pues ya habรญamos comprado los boletos con anticipaciรณn. Nosotros ademรกs de estar muy agradecidos con รฉl, reconocemos la alta calidad del servicio al cliente que tiene el personal del hotel :)
The staff was very helpful and friendly.The area was safe, but it was at the top of a hill. There were several levels of stairs from the lobby to the main floors were the rooms started, so it may not be a good fit if one is not used to inclines. The courtyard at the top of the stairs could use a bit of attention-dusty seating and dying pIants. The room I stayed in a room that was spacous and comfortable. It included a large sitting area, shower and separate deep bathtub. Unfortunately, the windows face the street. I was awakened several times in the early morning hours by loud motorcycle engines. On my last night, there appeared to be some work or deliveries being made between 5-6:30 am, periodically creating loud banging and slamming noises.