산라몬, 캘리포니아의 수영장이 있는 호텔

“I had a reservation that was completely PAID for, I called at 6:30pm to let them know I would be a late check in, I was told they gave away my queen size bed and they only had a room with 2 doubles, I told them whatever that’s fine I’ll still take it. Well when we showed up after our concert, at midnight mind you, they told me they gave my room away again. Like what???! That’s crazy, they told me some weird crap about the house keeper not being able to clean rooms, not sure how that’s my problem...

“The parking was sufficient and breakfast minimal. The television didn’t function properly in room 200”

“샌프란시스코 근교의 조용한 호텔이었습니다.”

“The hotel staff was terrific from check in to any of our needs being met. All so friendly and helpful! Would stay here again just because of them. The whole property is clean and well taken care of. Loved our king room which had a compact but perfectly laid room design.”

“Disappointed in the room. The door was damaged on the hinge side and when we arrived the door could be pushed open without the key card. We had to make sure the door was closed securely each time we opened and closed it. We stayed 3 nights. The second day I asked the maid in the hallway to clean our room and bring towels and toilet paper. We were gone all day at a celebration of life and returned to our hotel exhausted. Our room was not cleaned. Our trash cans were full, we needed towels and...