"Reception staff were really friendly, quick to check in/out. They were let down by 1 staff member who was very rude when I tried to get some water. Felt like I was being told off because 'the water is just to welcome guests, not to fill up bottles'. A sign would be good to avoid embarrassment. My friend had the same experience with the same staff member. Very disappointing.
Lovely pool area that got the sun all day. Plenty of cushioned sunlounges around the pool and on the terrace. Bar and table service by the pool with a lovely food van, although we didn't get to try it.
Several bars inc. Sunset chillout bar with stunning sunset view, great DJ and lovely cocktails.
We were half board with buffet Breakfast and Dinner. I'm a vegetarian and worry about choice but the food was excellent and so many veggie options with everything clearly marked. Chefs on hand making food on request e.g. omelettes for breakfast. Service from all restaurant staff was amazing. The restaurant was huge with tables outside with sea views.
Only things that let this hotel down was terrible lighting in our rooms. The bedroom and bathroom were both poorly lit. The bedroom had a dim strip light by the entrance, a dim light above the dresser (which had no mirror) and 2 dim bedside lights. Only light in bathroom was 2x overhead bulbs directly above the mirror so shower was dark and impossible to see clearly to do your make-up. Massive mirror in bedroom which was great, but again the lighting was terrible."