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"Property is gorgeous! Clean rooms beautiful view. The restaurant does need better staff, some of our food didn’t match the menu description. "

"N/A"

"Great place to bring the family and couples."

"The hotel is stunning. Great architecture. The restaurant is also very nice. CAUTION - Since it's located in a national reserve, you must be in before 8PM. The forest service will close the gate. I arrived at 8:02PM and the gate was closed. Fortunately one side was open so I went through there. Account for the windy and steep roads. Also, the rain. You will be able to leave until the park open up. After 10PM the front desk closes so you will be dealing with security. Our room faced the volcano which was amazing. The room are spacious and clean. "

"The panoramic cabin is a basic shed with rudimentary electricity and plumbing. It’s more like camping with an outhouse included. There are gaps in the clapboard siding walls you can see through. It’s sold as rustic but it’s barely inhabitable. On the positive side the family that runs it were gracious and kind people. They were helpful and offered assistance in going into town. There recommendations to go to El Congo made our stop in Lake Coatepaque a wonderful memory point. Possibly the other rooms offer a better experience. "

"Very professional personal . Loved the hotel. Now it's not a fancy hotel or too updated. But it is very clean and everything works. Its not updated because it was the first hotel evee made in Santa Ana, so its historical and the city wants to keep it aa original aa possible. It does have ac. Very safe and secure. Highly recommended. "

"The view was amazing! Lake and windows truly gorgeous. Cool shower, TV with Netflix, interesting capsule rooms. I’d say the private pool is tiny and not really worth it. The property was so fun to walk around, as it had restaurants, mini golf, playground, fruit trees, trampoline, other pools, etc."

"Good service"

"This small hotel is a Gem. Area is definitely a surfing paradise. We were closing our trip at El Salvador we wanted to visit the capital, mountains and beaches definitely not disappointed. We are not surfers but we enjoy the atmosphere of this hotel is family friendly, great service their open menu for breakfast is a plus’s, is centric and the ocean views & pool very relaxing. Staff was always attentive "