"Happily paid an upgrade for premium King full beach view w/ balcony… BUT HOLD THE PHONE. We couldn’t fit two teeny chairs on the one fully OPEN front balcony if you wanted to unless you did some cuckoo, over-the-railing gymnastics maneuver & then sat practically on top of one other with your legs entangled. It was so bad that we LAUGHED… until we marinated on it some more & became legitimately peeved. Thank heavens we were out & about for much of our stay because the TV didn’t even operate properly. Absurd. We didn’t even bother to request help at that point, because we really didn’t want maintenance/tech staff traipsing through our room since we had such a brief getaway as it was. To add to the fun, we couldn’t get Verizon reception on our phones in the room, even after connecting to the hotel using their WiFi password. We could barely, if at all, load online maps of local areas of interest, unless you had an hour to let it load. We’re truly baffled by this hotel. The final pièce de résistance was a lack of proper, REASONABLY accessible coffee service for guests. A 5:30am-8:30am coffee service is so clearly only for the business clientele jumping on early flights. For heaven’s sake, how embarrassingly cheap could a SB hotel be, especially one that thinks it would like to compete with the “big girl” hotels on the waterfront. We reside in SLO county & have a myriad of friends & connections who supply SB hotels with much-needed business during their off-season. What a shame."