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Cais da Oliveira

2.5 star property

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Escape to Cais da Oliveira, an all-inclusive haven by the ocean. Enjoy fitness classes, scuba diving or cycling; unwind with a spa treatment or relax at the indoor and outdoor pools with sun loungers. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio (Land View)

Private kitchenette

Studio (Land View)

  • Park view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio, Sea View

Studio, Sea View | Private kitchenette

Studio, Sea View

  • Sea view
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in Santa Cruz, Cais da Oliveira is on the beach. Aquaparque Madeira and Museum of Natural History are local attractions and those in the mood for shopping can visit Funchal Farmers Market and Avenida do Mar. Traveling with kids? Consider Madeira Botanical Garden and Complexo Balnear Barreirinha. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking nearby. Visit our Santa Cruz travel guide
Map
Caminho Cais Da Oliveira, Santa Cruz, Madeira Region, 9125-028

What's nearby

  • Ponta da Oliveira
    Ponta da Oliveira
    5 min walk - 0.5 km
  • Reis Magos Beach
    Reis Magos Beach
    7 min walk - 0.6 km
  • Road of Christ the King
    6 min drive - 1.6 km
  • Garajau Cable Car
    8 min drive - 2.7 km
  • Funchal Marina
    15 min drive - 11.4 km

Getting around

  • Cristiano Ronaldo Airport (FNC)
    11 min drive

Restaurants

  • Minieco Container
    6 min walk
  • Ondamar
    3 min walk
  • A Traineira
    4 min walk
  • Vila Ventura
    1 min walk
  • Laranjinha
    9 min walk

About this property

Cais da Oliveira

All-inclusive family-friendly hotel by the ocean
A terrace, a library, and dry cleaning/laundry services are just a few of the amenities provided at Cais da Oliveira. Active travelers can enjoy fitness classes, scuba diving, and cycling at this hotel. Treat yourself to a manicure/pedicure or a massage at the onsite spa. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and tennis courts
  • An area shuttle, access to a nearby indoor pool, and access to a nearby health club
  • Express check-out, express check-in, and supervised childcare (surcharge)
Room features
All 66 rooms have amenities such as free WiFi.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with bidets and tubs or showers

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge) up to 50 m
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Tennis
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Turkish bath

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Cais da Oliveira have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Cais da Oliveira pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available. There is free parking nearby.

Are there all-inclusive benefits at Cais da Oliveira?

Yes, the property is all-inclusive.

Where is Cais da Oliveira located?

Nestled on the beach, this Santa Cruz hotel is within a 10-minute walk of Ponta da Oliveira and Reis Magos Beach. Road of Christ the King and Garajau Cable Car are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cais da Oliveira Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 21 reviews
Rating 8 - Good. 13 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified

8/10 Good

Rozita

Liked: Cleanliness, amenities
It was good
Stayed 5 nights in Oct 2025
Verified

4/10 Poor

Adriaan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overbooking is the strategy

After a 13 hour trip, we arrived at a place that was overbooked. An alternative hotel was offered 3 km up the hills, so clearly not a 'walk to the beach' anymore. Hotel staff was OK, but young. Manager on the phone did not talk to us, but to the girl instead. We were offered dinner as a compensation, but we had to stay elsewhere. Note: we were not hungry and had other dinner plans for the next night... No financial compensation offered, but only free dinner at the hotel that we could not stay in. Arriving at the alternative place gave us the impression that this happened (much) more often... Note: we were supposed to be contacted about our proposal of financial compensation by the manager the next day, but this did not happen. Note; the review of the room in the hotel is not valid since we did not get one.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Lucia Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa escolha

Não tenho do que reclamar.
Stayed 3 nights in Jul 2018
Verified

4/10 Poor

Debora

Disliked: Staff & service
Kein 4-Sternehotel. Zimmer okay, aber definitiv kein 4-Sterne Standard. Sehr unfreundlicher Empfang. Reception war in einem anderen Hotel - kann man ja nicht wissen wenn nichts angeschrieben ist!
Stayed 1 night in Aug 2018
Verified

8/10 Good

D

Liked: Staff & service, property conditions & facilities, room comfort

Hübsches Hotel direkt am Meer.

Da wir viele Ausflüge gemacht haben und leider nur eine Woche da waren, haben wir nicht alle Einrichtungen genutzt (Welness usw.)
Stayed 7 nights in Oct 2017
Verified

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, comfort room, friedly staff, good restaurant, good for relaxing and swimming.
Stayed 7 nights in Oct 2017
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautful Hotel on the coast

This is a beautiful hotel, with a range of pools and an opportunity to swim in the sea. Breakfast overlooking the sea was spectacular. Rooms are lovely and we made the most of the cooking facilities. Staff were courteous and friendly. A lovely week.
Stayed 7 nights in Jul 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel an ruhiger Lage direkt am Meer

Wir haben ein Auto gemietet am Flughafen und waren somit sehr unabhängig. Wir haben Funchal besucht, die Gärten, sind gewandert den Lewadas entlang und auf dem Pico Arieiro…unendliche Treppen auf und ab. Die Blumen und Pflanzenreiche Landschaft sowie die wilde Küste hat uns sehr gefallen. In Porto Moniz und Garajau haben wir gebadet.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Lage und Verpflegung.

Sensationeller Ausblick auf das Meer. Frühstück etwas zu sehr auf Masse gemacht. Zuviel Gedränge bzw. hohes Aufkommen im Frühstücksraum.
Verified

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but lacks atmosphere

This hotel was spotless and rooms were spacious and comfortable. All staff were incredibly polite and helpful. The outdoor and indoor pools and pool areas are extremely well maintained and there were plenty of sunbeds for all guests. The steakhouse restaurant food was good. The only negative was that there was a lack of general atmosphere.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect setting and what a view from our room.

Been here 6 times now. Will return again. Peaceful place.
Verified

10/10 Excellent

Tereza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

hotel stuff is helpful, breakfeast was delicious, see was beautiful (just in windy weather it is not possible to enter the see which is annoying)
Verified

8/10 Good

Mucca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schöne direkte Meerlage

Das Hotel befindet sich in einer sehr schönen Lage, direkt am Meer. Optimaler Ausgangspunkt, um die Insel zu erkunden! Das Hotelpersonal war sehr freundlich und kompetent.
Verified

8/10 Good

neness

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Super hôtel, personnel sympa, petit déjeuner excellent beaucoup de choix, hôtel bien placé ,
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Tolle Lage - super Blick übers Meer!

Das Frühstücksbuffet im Nachbarhotel war sehr mäßig!! ansonsten gab es für uns nichts zu Meckern...!! Es war für uns für diese 1 Woche alles bestens.
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cais de Oliveira and Royal orchid

Excellent stay first at the Cais de Oliveira and after two nights due yo a problem in our room we were moved yo the Royal Orchid. All staff excellent, friendly and helpful. Breakfast okay but not a lot of choice. Stunning views and use of all hotels
Verified

10/10 Excellent

Kari og Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personalet var yderst hjælpsomt, og hvis vi skal til Madeira igen vil hotellet være med på på vores hitliste, det er et rigtigt dejligt sted med god mad og smuk natur omkring hotellet
Verified

10/10 Excellent

GARCIA Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel qui correspond exactement aux avis

Après notre séjour à Madère et en ayant fait le tour de l'ile surement le meilleur emplacement avec un accès direct sur la mer, piscine, et les prestations des deux hotels qui font parti du même groupe. entre l'areoport et Funchal point de départ Idéal pour toutes les excursions. Super...
Verified

10/10 Excellent

Casper

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Colton

Stayed 5 nights in Mar 2025
Verified

8/10 Good

Verified traveler

Stayed 7 nights in May 2019