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Hotel Del Parque

3.0 star property
Guests relax in a verdant garden setting or enjoy cocktails at the bar, with the historic district's cultural treasures just moments away.

Choose dates to view prices

Located in the Historic Center, Hotel Del Parque offers a tranquil garden retreat and a welcoming bar for afternoon drinks. Travelers appreciate the free WiFi, helpful multilingual staff, convenient luggage storage, outdoor barbecue facilities, and practical laundry services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

A room with two beds, a window with curtains, a desk with a book, and framed pictures on the wall.

Single Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, a television, a wooden cabinet, a chair, and a mirror on the wall.

Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A room with two beds, a window with curtains, and a door with a geometric design.

Triple Room

  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

A bedroom with two single beds, a wooden wardrobe, and a mirror on the wall.

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi
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About the neighborhood

Located near the beach, Hotel Del Parque is in Historic Center, a neighborhood in Santa Marta. The area's natural beauty can be seen at Santa Marta Beach and Taganga Beach. San Juan Cultural Center and Mundo Marino Aquarium are also worth visiting. Visit our Santa Marta travel guide
Map
Calle 19 # 4-45, Santa Marta, Magdalena, 470004

What's nearby

  • A white church with a bell tower and a dome.
    Santa Marta Cathedral
    1 min walk - 0.2 km
  • A park with pink flowers, trees, and a paved walkway.
    Parque de los Novios
    2 min walk - 0.2 km
  • Santa Marta Theater
    3 min walk - 0.3 km
  • Santa Marta Beach
    5 min walk - 0.4 km
  • Marina Santa Marta
    6 min walk - 0.6 km

Getting around

  • Santa Marta (SMR-Simon Bolivar)
    29 min drive

Restaurants

  • IKARO CAFE
    1 min walk
  • Tocata Karaoke Bar
    1 min walk
  • Matta By Mestizo
    2 min walk
  • La Sartén Dorada Restaurante y Parrilla
    2 min walk
  • Porthos Pub
    2 min walk

About this property

Hotel Del Parque

  • Hotel near Santa Marta Beach
  • Consider a stay at Hotel Del Parque and take advantage of a garden, laundry facilities, and a bar. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • A roundtrip airport shuttle (surcharge), multilingual staff, and luggage storage
    • A 24-hour front desk and barbecue grills
  • Room features
  • All guestrooms at Hotel Del Parque boast comforts such as air conditioning, as well as amenities like free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with showers
    • Flat-screen TVs with cable channels
    • Free infant beds, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • A bar/lounge

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 30000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Del Parque pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Del Parque?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Hotel Del Parque?

Check-out is at 12:30 PM.

Does Hotel Del Parque provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 30000 per vehicle applies.

Where is Hotel Del Parque located?

Located in Historic Center, this hotel is within a 10-minute walk of Parque de los Novios and Santa Marta Beach. Santa Marta Cathedral and Santa Marta Theater are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Del Parque Reviews

7.4

Good

7.2

Cleanliness

9.0

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 23 out of 77 reviews
Rating 8 - Good. 24 out of 77 reviews
Rating 6 - Okay. 16 out of 77 reviews
Rating 4 - Poor. 6 out of 77 reviews
Rating 2 - Terrible. 8 out of 77 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is not like what was offered when I booked the room, the picture are not representative of the hotel. The place is not in good condition and is full of old stuff, the room’s door had no lock.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Trevor H.

Great price and great location

The place needs some work.
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a scam. Nobody was waiting for us, no clean rooms were available. Hotel was dirty. Owner said the manager had left the day before hence the chaos. We moved to another hotel and the manager said he would not charge us. Turns out Expedia now says the owner did not approve a refund - we have been robbed. Avoid at all costs.
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Bruno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les chambres ne correspondent en rien à la photo de l'annonce. l'état des chambres est déplorable.
Stayed 3 nights in Jul 2018
Verified

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in extremely dirty conditions; and rooms were not ready. There was trash and bottles of beer in the rooms. No staff available except for the owner who was very apologetic. We did not feel safe or comfortable staying there and had to look for another hotel. Unfortunately hotels can be very expensive if reservations are not made in advance. I spent COL$575.000 (US$197). I expect Expedia to not only refund me for the hotel del parque fees, but also something (points, refund) for the incremental expenses that I had to incur. Pictures of hotel del parque when we arrived for check in are available if you need them.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Buena ubicación, muy sucio.

Felipe es muy amable pero la verdad tiene muy muy descuidado el lugar. La habitación estaba sucia al entregarla y el exterior presenta un deterioro evidente. Lo mejor es la zona, simplemente una zona excelente e inmejorable. Recomiendo que actualicen las fotos del lugar porque dista en bastantes aspectos.
Verified

6/10 Okay

Gisela

Disliked: Cleanliness, property conditions & facilities

Estancia corta y para mochileros

Está en el mismo casco urbano. Y el dueño es muy servicial, educado y agradable. Pero no es un hotel, es una casa con varias habitaciones q lastimosamente están un poco descuidadas. Las fotos no corresponden con la actualidad
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable

La casa estilo colonial es cómoda, aunque por fuera no luce muy alentadora, el cuarto sirve para el propósito. La persona que atiende es muy amable.
Stayed 3 nights in Mar 2018
Verified

4/10 Poor

on-the-go

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs cleaning

Pleasant owner. Dirty towel, tiny room, dirty floor, cobwebs...
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice family owned hotel in very good location

Felipe was an amazing host. He was always helpful and available to answer any questions. The room was available early and clean. The shower door might need a better cleaning, but other than that everything was very good.
Stayed 1 night in Feb 2018
Verified

4/10 Poor

Ulrik

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 3 star hotel, 1 star at the most. Our booking was prepaid and non-refundable. Nevertheless we turned on our heels and went away. Should be avoided.
Stayed 3 nights in Feb 2018
Verified

2/10 Terrible

jenna

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a hotel

More like a home stay. Booked 2 double rooms. One of the rooms was a dorm style room with dirty linen. Had to go get another room at another hotel that was suitable. Orbitz failed to refund the transaction. Will not be returning.
Stayed 1 night in Dec 2017
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not ready when we arrived to the hotel.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cerca a la rumba / close to the nightlife

Nando was very nice and eager to help with any question we had. The AC worked great. Beds were good.
Stayed 2 nights in Nov 2017
Verified

4/10 Poor

roz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for backpackers

We came in and it was a mess!! The whole place smells like dog and cigar .. There was a man acting very strange i think his the owner he was also a mess
Stayed 3 nights in Jul 2017
Verified

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed here for 2 nights and the owner is great! He is very kind, laid back and generous. However, the cleanliness of the facility is only average. The floors seemed to not be very clean and there were little details like the trash wasn't taken out when we arrived. However, there is a cool patio space with lots of artwork. The best part for me was how nice the owner was. He offered us free breakfast and did our laundry for free! It's a good place to stay if you are looking for something cheap next that is right on a central street where there are nice restaurant, travel agencies and the port near by.
Verified

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what we were looking for

Quiet simple good beds and nice bathroom close to everything. The owner is quite helpful and does everything to make your stay as good as he can. Key West Fla atmosphere
Verified

8/10 Good

Roman

Liked: Staff & service, room comfort

Super lokalita

Majiteľ bol perfektný a snažil sa vyjsť maximálne v ústrety našim požiadavkám. Hotel má skvelú polohu uprostred všetkého diania v Santa Marte. Ubytovanie odporúčam všetkým, čo si nepotrpia na luxus.
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort

Reservation problem at well-located small hotel

It started bad: there was no room for us despite of paid reservation. After 2 hours of frantic efforts, we got a room, thanks to courtesy of other guests. As compensation for nervous moments, we got free breakfast - a nice gesture. This is small hotel, well located in heart of Santa Marta. Our room was basic but OK, with A/C. Lobby area needs a bit of clean up.
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Genial trato, perfecta ubicación.

Felipe nos trató EXCEPCIONALMENTE. Si bien no será el hotel más lujoso o con las mejores prestaciones, el trato amable del personal (siempre sugeriéndonos cosas por hacer o visitar así como tratándonos como amigos, no clientes) y la ubicación compensan con creces. Volveremos sin duda. ¡Gracias!
Verified

10/10 Excellent

Preben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super vært og hyggelige værelser

Vi havde kun booket en overnatning, men skyndte os at bestille en mere, fordi stedet var vildt hyggeligt og skøn gårdhave og værten virkelig hjælpsom og venlig. Det var midt i centrum, men kUn fem minutter fra stranden. Ingen morgenmad, men utallige steder ligen udenfor døren. Vi vi gerne bo der igen.
Verified

8/10 Good

Amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacance

Très très bien personne au petit soin
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

buen servicio

bien pero los baños regular
Verified

8/10 Good

trevor

Liked: Cleanliness, staff & service, room comfort

Economical place to stay. Near entertainment.

Food and transportation very close and owner always available.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación inmejorable. El personal y principalmente Felipe el dueño marcan una gran diferencia en la estadía! Inmejorable también!