Find hotels in Santiago from ₩59,219

"This hotel has the potential to be great, but the management clearly lacks the ability to run the property properly or train staff to meet basic hospitality standards. I am honestly surprised this hotel is rated 4.5 stars; in my opinion, it should not be rated higher than three stars. The staff are unprofessional and poorly trained, and the hotel has numerous operational issues. It takes approximately 15 minutes for hot water to come through in the shower. Basic amenities were missing—there was not enough soap to shower properly, and no complimentary bottle of drinking water was provided. My check-in experience was unacceptable. I was initially given a room that was clearly used and messy. No one accompanied me to the room or explained how anything worked. I then had to return to reception to report the issue, after which I was given another room—still not the room category I had booked. It was only the following day, after speaking directly with management, that I was finally moved to the room I had originally reserved. Overall, the experience was extremely disappointing. Poor management, lack of training, and constant issues make this hotel feel chaotic and disorganized. At its current standard, this place is simply a disaster. It was that bad that I checked out one day before.."

"Everything about the hotel was excellent great amenities wonderful staff and very clean. I would highly recommend it to everyone I know "

"Very nice resort, close to sall beach, excellent large pool, excellent clearn modern rooms. Location: a bit far from city center and other restaurants but you can just take a cab at low cost. "

"Right in the heart of Assomada. I stay here every time. "

"Exceptionally friendly and helpful staff. "

"It’s alright for a short stay but the area felt unsafe. "

"Ok"

"It was amazing, my room was pretty big, shared bath room, but it was very clean. Great location, close to the beach. For the plateau you have to walk around 20 - 30mins. The street is very loud, but during the night there's not a lot of traffic. It was a very pleasant stay."

"This was my first visit to Cape Verde and I will definitely stay here again on any future visits. The entire property was very neat and clean and reasonably priced. Loved the unique decor. From the front desk to the bartender…Every single member of the staff was super friendly and helpful, even with problems I had trying to move around the country away from the hotel. They definitely went above and beyond. I absolutely recommend!"