해변에 위치, 백사장, 일광욕 의자, 비치 파라솔

코랄 코스타 카리브 비치 리조트 - 올 인클루시브 여행 후기

4 out of 5
코랄 코스타 카리브 비치 리조트 - 올 인클루시브
Carretera Juan Dolio, Av Villas del Mar, Guayacanes, San Pedro de Macoris

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 813개 이용 후기 중 320개" "
평점 8 - 좋아요. 813개 이용 후기 중 234개" "
평점 6 - 괜찮아요. 813개 이용 후기 중 130개" "
평점 4 - 별로예요. 813개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 813개 이용 후기 중 69개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

CHANGSOO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reasonable
Reasonable price and location. And kins staff.
2024년 1월에 3박 숙박함
답변 제공: Gisell V. 님, 2024년 1월 19일
Dear Guest,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

elsie

단체 여행
좋아요: 직원 및 서비스
The staff makes the property 5 star. The food and drinks were ok. The staff are top notch I hope they know that.
2024년 4월에 4박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 10일
Dear Elsie,We appreciate your comments after your recent visit. Since we are always trying to improve, your feedback is crucial to our future success.We are very grateful for your praise of our staff, whose kindness and friendliness is one of our hotel's greatest strengths, and I undertake to congratulate them all on your behalf for their contribution to your well-being during your stay at our hotel.Once again we thank you for sharing your experience with us and we hope to serve you again soon.

8/10 - 좋아요

Noelia

가족 여행
En cuanto al bufet no hay mucha variedad, pero el personal muy amable
2024년 5월에 1박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 10일
Estimada Noelia,Le agradecemos su opinión acerca de sus vacaciones en nuestro hotel Coral costa Caribe; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el hotel y los empleados fueran capaces de cumplir con sus expectativas durante su estancia. Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.

10/10 - 훌륭해요

Darlin Gabriel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No se podría pedir más sobre un servicio, tienen un personal bastante capacitado, amables, muy atentos y muy diligentes.
2024년 5월에 2박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 10일
Estimado Darlin,Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en nuestro hotel. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable. Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff all needs taken care of in timely manner. Parking close when available still no problem. Excellent atomsphere.
2024년 5월에 5박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 10일
Dear Jason,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 - 훌륭해요

Nadine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful beach! Not too busy. Had an issue with the air conditioner dripping onto floor in our room and they fixed it right away. Friendly staff. Wonderful stay!
2024년 5월에 6박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 10일
Dear Nadine,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great resort
2024년 5월에 3박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 8일
Dear Melissa,Thank you for the great feedback of your recent holiday experience at our hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

8/10 - 좋아요

Pedro 님, Bronx

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is Convenient, not far from the city center and the airport.
2024년 5월에 1박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 8일
Dear Pedro,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 - 훌륭해요

Mercedes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gusta mucho, es amplia, segura y confortable
2024년 4월에 3박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 8일
Estimada Mercedes,Le agradecemos su opinión acerca de sus vacaciones en nuestro hotel Coral costa Caribe; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el hotel y los empleados fueran capaces de cumplir con sus expectativas durante su estancia. Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.

10/10 - 훌륭해요

Fleury

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Las atenciones fueron muy buenas, me dieron deseo de volver en familia, los niños disfrutaron mucho.. Gracias a sus finas atenciones en área de recepción fueron muy amables y una excelente calidad de servicio al cliente: Ruth, Siudersy y la gerente Belkis mil gracias
답변 제공: Gisell Veras 님, 2024년 5월 8일
Estimado Fleury,Le agradecemos su opinión acerca de sus vacaciones en nuestro hotel Coral costa Caribe; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el hotel y los empleados fueran capaces de cumplir con sus expectativas durante su estancia. Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.

10/10 - 훌륭해요

Wandaliz

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lugar muy bonito...mucha comida..vista extraordinaria...el personal muy amable y coordial...volvere
2024년 5월에 4박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 8일
Estimada Wandaliz,Le agradecemos su opinión acerca de sus vacaciones en nuestro hotel Coral costa Caribe; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el hotel y los empleados fueran capaces de cumplir con sus expectativas durante su estancia. Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

10/10 - 훌륭해요

Deny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is slowly getting better, grounds are well taken care of , the staff is amazing, and the entertainment is very very good. Still the spa was not open but the gift shop is open. I would definatly return without hesitation the food was very good also
2024년 4월에 3박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 6일
Dear Deny,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

8/10 - 좋아요

Sobi Ruel 님, Hamden

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La propiedad está súper la habitaciones limpia la Comida rica pero hay una persona en el área de la comida que recibe los clientes que no da buen servicio llegue hice mi check in pero no llegue a tiempo para almorzar ósea llegue a las 2:37 al salón donde está el bufet y una joven que usa lente con camisa blanca en vez de decirme caballero ya estamos cerrado habríamos a las 6:30 pm o valla más abajo que tenemos snack porque llegué con hambre me cerró la puerta con mala cara yo creo que deben de llamarle la atención pero el resto de las personas dieron un servicio excelente yo lo comuniqué a un supervisión gracias y me gustó todo del hotel pero hay que enseñarle al personal que los problemas de la casa hay que dejarlo en la casa los clientes vamos a dicipar y a pasar un momento agradable pero me gustó el hotel y su gente
2024년 4월에 2박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 6일
Estimado HuéspedGracias por compartir su opinión sobre el hotel . De hecho, por lo que usted describe, parece que algunos aspectos de su estancia no cumplieron con nuestras normas habituales de servicio; por favor, acepte nuestras más sinceras disculpas por no hacer de su estancia con nosotros un momento perfecto de relajación y apreciamos enormemente que se haya tomado tiempo para hacérnoslo saber.Puede estar seguro de que sus comentarios serán tomados en consideración y que nos ayudarán a mejorar nuestros servicios. Una vez más, gracias por su tiempo y a pesar de los problemas surgidos en su estancia, esperamos que siga siendo una opción para sus próximas vacaciones y que tengamos la oportunidad de restaurar su fe en nuestra empresa en un futuro próximo.

10/10 - 훌륭해요

richard 님, Santo Domingo

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a good place to stay for the weekend and it is close to the capital. The resort has everything we needed, good food, good room, good pools and beach and also good activities. The crew was always nice and kind.
2024년 5월에 2박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 6일
Dear Richard,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

8/10 - 좋아요

Oscar

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beach location was great. Close to boca chica and other waterfront restaurants nearby. Good value for the money.
2024년 4월에 4박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 6일
Dear Oscar,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 10일
Estimado David,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Coral Costa Caribe, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.Una vez más le damos las gracias por esta maravillosa reseña, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

10/10 - 훌륭해요

Rosanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was great! The service was top-notch. We needed a resort to relax from the daily routine, and Coral Costa Caribe met our expectations.
2024년 5월에 2박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 6일
Dear Rosanna,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

6/10 - 괜찮아요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
They need to upgrade the food they put out. It is pretty bad.
2024년 4월에 2박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 3일
Dear Carlos,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement and for that we are very grateful.You can be sure that your comments will be taken into consideration and will help us improve our services. Once again, thank you for your time and despite the problems that arose during your stay, we hope that you continue to be an option for your next vacation and that we have the opportunity to restore your faith in our company in the near future.

8/10 - 좋아요

Jeannette Tarlene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly, the facilities were very clean, the room was nice. However, the food was tasteless and repetitive at the buffet. The restaurants were much nicer and had better food but not all of them were opened daily so we were limited. The shows at night were cool. The resort itself is small which is nice but it can get boring after a while. Overall about a 7.5/10.
2024년 4월에 6박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 2일
Dear Jeannettte,Thanks for sharing this review. In fact, from what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincere apologies for not being able to make your stay with us a perfect moment of relaxation. We sincerely appreciate you taking the time to inform us of this matter.Thank you once again for choosing us, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations.

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 10일
Estimada Yessica,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Coral Costa Caribe, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.Una vez más le agradecemos su amable reseña de nuestro hotel y esperamos poder servirle de nuevo en el futuro.

6/10 - 괜찮아요

Michael

별로예요: 청결 상태
Taxi and uber are rip off for tourist
2024년 4월에 1박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 2일
Dear Michael,First of all, we thank you for making our coral Costa Caribe your hotel of choice for a second visit, although we regret having fallen a little below your expectations on this occasion. Although your comments are not directly from our hotel, because we do not We handle the services you describe in your comment, we apologize.Once again we thank you for sharing your experience with us and we hope to serve you again soon.

6/10 - 괜찮아요

Shanelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I wanted to love this resort however it was very outdated and needs a lot of renovation and maintenance done. I’m not sure the cleaners actually clean since the room still had hair from whoever stayed before and they didn’t clean my room until after 1pm and I left at 9am. Not the best resort as pools are old. The staff was extremely nice to me and my daughter however.
답변 제공: Gisell Veras 님, 2024년 5월 2일
Dear Shanelle,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement. and for that we are very grateful.Once again we thank you for sharing your experience with us and we hope to serve you again soon.

6/10 - 괜찮아요

Michael Jesus Roque

가족 여행
좋아요: 직원 및 서비스
¡7 veces se fue la luz! Además debe tener mas cantidad para llevar los restaurante. Las actividades era media aburrida.
2024년 4월에 3박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Estimado Michael,En primer lugar, nos gustaría darle las gracias por haber elegido nuestro hotel para sus vacaciones y por informarnos de sus preocupaciones relativas al tiempo que pasó con nosotros, ya que ello nos da la oportunidad de observar las áreas que pueden tener un pequeño margen de mejora y por ello le estamos muy agradecidos.Gracias una vez más por elegirnos, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de sus superar las expectativas

8/10 - 좋아요

Chanelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort was overall amazing! My husband and I stayed here for 6 days on our honeymoon and our room was really clean, the staff was so friendly and catered to our every need, and it was conveniently right on the beach. The only complaint I have is the quality of food. The buffet had OK options but we mainly stuck to the pizza and French fries all week at the snack bar. Overall, it was a wonderful place to stay and I would definitely come back!
2024년 4월에 5박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Dear Chanelle,Thank you for the great feedback of your recent holiday experience at our hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

2/10 - 너무 별로예요

octavia

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Concierge at check-in provided wrong room. My room was changed 3 times. The buffet food was the same day in and day out. Sometimes the lunch was the same as the dinner. Reservations to la carte restaurants were nearly impossible. Entertainment was lacking. No activities for kids. It was quite disappointing.
2024년 4월에 3박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Dear Octavia,Thanks for sharing this review. In fact, from what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincere apologies for not being able to make your stay with us a perfect moment of relaxation. We sincerely appreciate you taking the time to inform us of this matter.You can be sure that your comments will be taken into consideration and will help us improve our services. Once again, thank you for your time and despite the problems that arose during your stay, we hope that you continue to be an option for your next vacation and that we have the opportunity to restore your faith in our company in the near future.

8/10 - 좋아요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful staff. Adequate accommodations. Some food options were okay but most of the buffet was bland. Drinks are weak if brought to you, but if you order specific liquor options at the bar, drinks can be a bit stiffer. A lot of solicitation while on the beach but they kindly left you alone when you declined. Great proximity from the rooms to the pool and beach. A lot of palm tree shade on the beach, which I greatly appreciated. If you want a no frills, relax on the beach kind of experience, I’d highly recommend this place.
2024년 4월에 4박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Dear Joshua,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement. and for that we are very grateful.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

8/10 - 좋아요

Vicki 님, Littleton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was so nice and accommodating!!!! Very clean Beautiful resort and beaches
2024년 4월에 10박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Dear Vicki,Thank you very much for sharing this excellent review of your recent stay at our hotel. We are delighted that you enjoyed your stay and certainly agree that our dedicated staff play a key role in our guests' overall experience. The entire team works very hard to ensure that we provide a high level of service and a warm, unforgettable experience.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 - 훌륭해요

Yeran

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La comida están muy rica ,bien elaborada
2024년 4월에 1박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Estimado Yeran,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Coral Costa Caribe, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.En Coral Costa Caribe sabemos que las comidas son un aspecto importante de la experiencia vacacional de nuestros clientes en nuestros hoteles, es por eso que nuestro equipo de chefs preparan para cada servicio una amplia variedad de delicias para atender a todos requisitos alimentarios y tratan de complacer a los paladares más exigentes. Por lo tanto, estamos muy contentos de que hayamos podido satisfacer el suyo.Gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

10/10 - 훌륭해요

Liorys

Everything was nice
2024년 4월에 2박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Dear Liorys,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

4/10 - 별로예요

KAREN

좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
La plage du côté de Juan Dolio.
2024년 4월에 10박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Cher Karen,La vision de nos clients est la clé pour compléter la satisfaction de nos clients, c'est pourquoi nous sommes très reconnaissants pour le temps passé à rédiger ce commentaire.Encore une fois, merci beaucoup d'avoir choisi notre hôtel à cette occasion, nous espérons avoir l'occasion de vous servir à nouveau dans un avenir proche.

10/10 - 훌륭해요

Damian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoy our stay, the staff was very friendly.
2024년 4월에 4박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Dear Damian,Thank you very much for sharing this excellent review of your recent stay at our hotel. We are delighted that you enjoyed your stay and certainly agree that our dedicated staff play a key role in our guests' overall experience. The entire team works very hard to ensure that we provide a high level of service and a warm, unforgettable experience.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 - 훌륭해요

Boyan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience and delicious food at the buffet restaurant
2024년 4월에 6박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Dear Boyan,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

8/10 - 좋아요

Sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice little resort. Definitely been to nicer places but this one is really good for the price. The gym facilities were better than expected. The club was a lot of fun at night. The staff was very nice, especially the supervisor, Samuel. Extremely nice guy. Asked for a room change and he did it for me no problem. The ocean and beach are beautiful, and especially at night with the moon shining down. Got some really amazing pictures of that. The one thing that does get a little tiring is the buffet food. I've never eaten so much chicken, beans and rice in 1 week. If not for that I could have stayed longer. But, I was definitely ready for more food variety by day 5 and happy to go home. All in all it was a great trip though.
2024년 4월에 6박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Dear Sean,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement. and for that we are very grateful.Once again, thank you very much for choosing our hotel on this occasion, we hope to have the opportunity to serve you again in the near future.

8/10 - 좋아요

Ahmad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Dear Ahmad,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

6/10 - 괜찮아요

Daisy

2024년 4월에 4박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Estimada Daysi,La visión de nuestros clientes es la clave para completar la satisfacción de nuestros huéspedes, por ello estamos muy agradecidos por el tiempo dedicado a escribir esta reseña.Una vez más, muchas gracias por elegir nuestro hotel en esta ocasión, esperamos volver a tener la oportunidad de servirla en un próximo futuro.

8/10 - 좋아요

Humberto Rolando 님, Miami

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Se nota falta de mantenimiento y pintura; se requieren algunos trabajos de reparación y mejoramiento del mobiliario
2024년 4월에 6박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Estimado Humberto,En primer lugar, nos gustaría darle las gracias por haber elegido nuestro hotel para sus vacaciones y por informarnos de sus preocupaciones relativas al tiempo que pasó con nosotros, ya que ello nos da la oportunidad de observar las áreas que pueden tener un pequeño margen de mejora y por ello le estamos muy agradecidos.Una vez más, muchas gracias por elegir nuestro hotel en esta ocasión, esperamos volver a tener la oportunidad de servirla en un próximo futuro.

6/10 - 괜찮아요

Thomas

가족 여행
좋아요: 숙박 시설 상태 및 시설
Bone up on your Spanish. Taxi from Santa Domingo airport $50/2 people each way. Check in was not terrible. Food and drinks were plentiful. Staff seemed hardworking. Cheap sheets/towels. Nightly music from the Sports lounge, 9-1:30 AM in the lobby was WAY TOO LOUD, shook our room on the 4th floor. The WORST!! Will not go back because of that.
2024년 4월에 7박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Dear Thomas,Thank you for sharing your opinion about the hotel. In fact, from what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincerest apologies for not making your stay with us a perfect time of relaxation and we greatly appreciate that you took the time to let us know.Once again, thank you very much for choosing our hotel on this occasion, we hope to have the opportunity to serve you again in the near future.

8/10 - 좋아요

KHALID

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice getaway. Great staff
2024년 4월에 4박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Dear Khalid,We want to thank you for sharing this opinion about your recent stay at our hotel. We are delighted that you enjoyed your stay and agree that our attentive staff play a key role in our guests' overall experience. The entire team works very hard to ensure that we offer a high quality service and a different, memorable experience.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 - 훌륭해요

Marlenni

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All
2024년 4월에 2박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 30일
Dear Marlenni,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

8/10 - 좋아요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We found the service excellent. The staff were attentive and helpful. The al carte restaurants had terrific options and meals were prepared well. The buffet meals were also prepared very well and tasted amazing
2024년 4월에 7박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 24일
Dear Frank,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 - 훌륭해요

Maria Mercedes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 23일
Estimada María,Le agradecemos su opinión acerca de sus vacaciones en nuestro hotel Coral costa Caribe; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el hotel y los empleados fueran capaces de cumplir con sus expectativas durante su estancia. Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

4/10 - 별로예요

Mateo Mejia

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived, the room had no towels. Comparing to other hotels, it did not look attractive to return. The beach is very nice, the pool is clean, but I think the building needs maintenance. The buffet did not have as many varieties as we expected. I think it is a 2 star hotel... No more...
2024년 4월에 2박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 22일
Dear Mateo,Thank you for sharing your opinion about the hotel. In fact, from what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincerest apologies for not making your stay with us a perfect time of relaxation and we greatly appreciate that you took the time to let us know.Once again, thank you for your time and despite the problems that arose during your stay, we hope that you continue to be an option for your next vacation and that we have the opportunity to restore your faith in our company in the near future.

6/10 - 괜찮아요

Einy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Found a roach in our room, called front desk, and staff took forever to come. Some staff members were a bit rude, and would ignore if help was needed. Food was good but some was too salty. Environment at the pool/beach is very fun with the activities involving the guests. Overall property, and room was clean, and had a good time.
2024년 4월에 1박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 22일
Thank you for sharing your opinion about the hotel. In fact, from what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincerest apologies for not making your stay with us a perfect time of relaxation and we greatly appreciate that you took the time to let us know.Thank you again for your visit, our main objective is to ensure our guests feel comfortable and fully enjoy their visits. We look forward to the opportunity to regain your trust.

4/10 - 별로예요

Winton 님, Manville

별로예요: 청결 상태, 직원 및 서비스
Uber drivers, store employees will all rob you. Customer service is terrible and start with supervisor Melvin
2024년 4월에 9박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 22일
Dear Winton,The vision of our clients is the key to complete the satisfaction of our guests, which is why we are very grateful for the time spent writing this comment.On the other hand, we inform you that the hotel is not responsible for Uber or taxis, since they are external companies.Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that it did not meet your expectations. Therefore, we strongly recommend that for a future occasion you contact our reception where we will give you all the necessary information to avoid this type of inconvenience.

6/10 - 괜찮아요

Vickram 님, Coral Springs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Disorganized,
2024년 4월에 2박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 19일
Dear Vickram,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your stay with us, as this gives us the opportunity to point out areas that may have a small room for improvement and therefore We are very grateful for that.Once again, thank you for your time and despite the problems that arose during your stay, we hope that you continue to be an option for your next vacation and that we have the opportunity to restore your faith in our company in the near future.

6/10 - 괜찮아요

SHARISSE

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room was not cleaned properly, cookies left behind trash can in bathroom, mirrors not cleaned at all.
2024년 4월에 4박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 19일
Dear Sharisse,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement. and for that we are very grateful.Once again we thank you for this wonderful opinion, it has been a pleasure for us to read it and we hope to serve you again soon.

6/10 - 괜찮아요

Anthony

2024년 4월에 2박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 8일
Estimado Anthony,Nos gustaría darle las gracias por elegir nuestro hotel para sus vacaciones, así como por dedicar parte de su tiempo en comentar su experiencia con nosotros. Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.

10/10 - 훌륭해요

Hilda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy satisfactorio todo
2024년 4월에 4박 숙박함
답변 제공: Gisell Veras 님, 2024년 4월 18일
Estimada Hilda,Le agradecemos su opinión acerca de sus vacaciones en nuestro hotel Coral costa Caribe; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el hotel y los empleados fueran capaces de cumplir con sus expectativas durante su estancia. Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

6/10 - 괜찮아요

Daniel

2024년 4월에 1박 숙박함
답변 제공: Gisell Veras 님, 2024년 5월 8일
Estimado Daniel,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, siempre nos esforzamos en superar las expectativas de nuestros clientes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.