Location location location. Staff and the view was by far and away the nicest of our entire trip! Located on end of cliff so no neighbors to your left. Book this place for the view, super quiet, clean, safe. Cute breakfast they serve you too. The staff again, was absolutely over the top kind and accommodating. 10 stars to big Ben and Maria!
Only drawbacks were the bed was surprisingly uncomfortable. I am in a hotel 40 nights/year so have a good gauge here. Also their hot tubs dont get hot, during day was nice because of daytime weather heat but at night, which is when you typically utilize, was unusable as it was simply too cold in September.
Either way would recommend for those looking for a relaxing night or two in santorini.