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아레사나 스파 호텔 & 스위트 여행 후기

4 out of 5
아레사나 스파 호텔 & 스위트
Fira, Santorini, Santorini Island

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 409개 이용 후기 중 326개" "
평점 8 - 좋아요. 409개 이용 후기 중 66개" "
평점 6 - 괜찮아요. 409개 이용 후기 중 13개" "
평점 4 - 별로예요. 409개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 409개 이용 후기 중 2개" "

9.6/10

청결 상태

9.8/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Nice hotel with good location
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 아주 만족스러웠으나. 직원들이 전반적으로 상업적이고 무뚝뚝하며 더 친절했으면 하는 바램이었어요. 수영장에 있으면 자꾸 음료나 식사를 권해서 매상을 올리려는게 불편했고. 아침조식은 전반적인 높은 퀄리티에 비해 좋진않았어요. 그리스에서 올리브오일이 찾으니 작은 종지에 담아주다니.. 실망이었어요.
2018년 4월에 5박 숙박함
답변 제공: Assistant Manager 님, 2018년 5월 30일
Dear Anonymous, thank you for taking the time to write your review! We value all reviews and guest experiences and thank you for sharing. It is our pleasure to make all guests enjoy their vacations. We try to anticipate your needs, so we regret you felt pressured. it is our policy to ask guests if there is anything they would like to enjoy by the pool, if they need fresh towels, inform if there is a dish of the day and so on. Please note that we have virgin olive-oil and flavored olive-oil at breakfast and even an olive-oil pairing at Dinner. It would be a pleasure accommodating you again in your future visit to Santorini! Kind regards, Aressana Spa Hotel & Suites

10/10 - 훌륭해요

Sung Hoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 위치 친절도, 깨끗함에 만족...
친절함과 서비스에 놀랐습니다... 만족합니다...

10/10 - 훌륭해요

Hyun Kyung 님, United Kingdom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
산토리니 최고 호텔
산토리니 최고의 호텔로 추천합니다. 호텔 가격, 위치와 객실 청결도, 스파는 물론이고, 직원들의 서비스 및 친절도가 최고입니다. 다음에 다시 산토리니를 방문한다면 고민없이 다시 아레사나 호텔에 숙박 할 것 입니다!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Anita

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What an amazing stay! Beautiful property, modern and clean. The staff were so attentive and helpful, especially Elena, Yanis and Sophia at the front desk, they gave great recommendations particularly during the windy days. All the staff from breakfast, spa and bar/restaurant were so great. During a particularly windy day we used the spa and it was spectacular! Thoroughly recommend the infra red sauna! The location is perfect with easy access to centre. Walkable to bus station.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Bénédicte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon hôtel. Attention pas de parking dans l’hôtel mais des parkings gratuits à environ 5 minutes de marche.
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Tameka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Elena and Demetri were phenomenal! They went above and beyond to ensure our holiday in Greece was perfect. We will absolutely return with friends. Do yourself a favor and stay here! Added bonus is the hotel airport shuttle which also offers scheduled tours of the island.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Safia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elena was extremely pleasant, professional and helpful. She made our stay much better than we had expected. Dimitrus was also very informative and helpful. Had we known before we would have hired him as our tour guide. Do ask for him if you visit Fira. The location of the hotel is excellent. Breakfast was ok, should add more variety.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jordan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding staff, location.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and clean. I didn't get the room upgrade but I was offered a spa 1 hour but didn't not get to use it because it was hard to get a booking. I love the hotel and the staff was really nice.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Dax 님, Mississauga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aressana turned out to be better than we had expected. The hotel property was well-maintained and the staff friendly and helpful. If you are looking for a boutique luxury hotel in Fira, you should check out the Aressana.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Amanda 님, East york

단체 여행
Amazing stay, friendly staff. The service was top notch, the property was beautiful. The relaxation lounge and pool area are picturesque. Would highly recommend and stay again. Location is central to all the shops and restaurants in Fira.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

kalpesh

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were amazing especially Ioanna and Elena! Highly recommend
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Mersedeh

가족 여행
The hotel room with direct pool access, it’s location and staff were great. We had a dinner at its restaurant and the food was very good. The chef here is like an artist, we enjoyed our dinner.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff and central location in Fira
We had stayed in this lovely hotel for our family vacation at Santorini this year. All the staff here are the most friendliest that I have seen in any hotel. We had a small private bath tub with lovely view of sea outside our room. The room size was good. The breakfast was included in our tariff. There was a lot of options to choose from for the breakfast. They have swimming pool with shower and changing room. They can keep luggage if checking out early. They are 2-3 min walk away from bus station. The hotel is very close to the walk where we can see sunset, church and the museum. Special thanks to all the reception staff, kitchen staff and the kind porter who brought our luggage down to near bus station in the golf car. We really had a memorable stay and can’t wait to return there once again.
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

Angela 님, Liverpool

가족 여행
This was the second time I have stayed at this hotel. The last time was in 2020 during covid. Once again we had an amazing stay. The staff are all so friendly and attentive. We took advantage of the transfer service from the airport to the hotel and also when we left to go to the ferry port. It was lovely getting collected in the hotel vehicle. Upon arrival in our room we received a bottle of rose and a large dish of fruit and cheese. This was a lovely touch. There was also a tray containing lots of little treats, including biscuits, cakes, oozo, a toiletry bag containing mini toiletries. There was bottled water in the fridge which was replaced daily. Our room was lovely and spacious. It was spotlessly clean. It was a triple room with a courtyard outside - room 52. The bathroom was huge with a walk in shower. We also had a walk in wardrobe. I would have liked more shelf space to store our belongings (suncream, etc). The pool area is beautiful. Although there are not a huge number of sunbeds we got a bed easily every day. The drinks and food served at the pool were lovely. The hotel is located on the main road in the centre of Fira but it is exceptionally quiet. It takes 20 seconds to see the sunset views. I wouldn’t stay anywhere else. Santorini is just beautiful and so is this hotel.
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

stephanie 님, Raleigh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Santa 님, Linden

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This facility is luxurious, centrally located, staff is 10/10. Walking distance to all tourist areas. Bus station within minutes. Food/ beverages delicious. Very helpful staff. Sophisticated. Warm welcome
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Mojisola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel is amazing perfect for families and great location to restaurants and views !
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Mohamed Javed

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was so friendly and helpful! Great location. I will definitely be back!
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Stacy

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful pool, clean common areas, polite and welcoming staff. The breakfast was delightful with plenty of tasty selections. The hotel is conveniently located in town so everything is walkable to shops and restaurants. It’s also 1 block away from the bus stations for easy local transportation to Santo Wines or other nearby cities.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Priti

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location in Fira The property is beautiful!
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Vikram

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, clean and nice rooms, great location. Definitely recommended.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Kristi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent!!!!
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a great & convenient hotel to stay at if you want to be in Fira and close to the town. Walking distance to so many things. Staff was so kind & helpful.
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service from the concierge and the rest of the staff. Great room, very clean facilities. Would stay there again
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The concierge was extremely helpful and passionate about the island!
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Paulina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely wonderful hotel. The staff are charming from the front desk to the bellman. Everyone takes pride in the service they provide. The property is beautiful and well maintained. The location is perfect.?
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Leena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Pete 님, Buena Park

10/10 - 훌륭해요

Upma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, staff and service.
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Karyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Alexandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wunderschönes Hotel im Herzen von Fira, wenige Meter von der Caldera, alles zu Fuß zu besichtigen. Poolanlage ist ein Traum, Service und Personal unglaublich freundlich und hilfsbereit. Frühstück hervorragend und individuell präsentiert. Upgrade beim Einchecken bekommen auf Junior Suite mit shared-pool..toll! Immer wieder gerne.. Dankeschön an das Team vom Aressana!
2022년 10월에 4박 숙박함
답변 제공: The Aressana team 님, 2022년 10월 13일
Thank you so much for your review and we are happy to see that you had such a good time at our hotel.We hope to welcome you again in the near future.Warm regards,The Aressana team

10/10 - 훌륭해요

Wen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice elegant place and still quiet for Santorini. A small paradise…The service is excellent, food delicious and everybody was very helpful and kind.
2022년 8월에 1박 숙박함
답변 제공: The Aressana team 님, 2022년 10월 13일
Thank you so much for your review and we are happy to see that you had such a good time at our hotel.We hope to welcome you again in the near future.Warm regards,The Aressana team

10/10 - 훌륭해요

Dikla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of the hotel is excellent, in the middle of Fira. Great service, new large rooms and very clean. We had a great time!
2022년 8월에 4박 숙박함
답변 제공: the Aressana team 님, 2022년 10월 13일
Thank you so much for your review and we are happy to see that you had such a good time at our hotel.We hope to welcome you again in the near future.Warm regards,The Aressana team

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second time staying at this property and I cannot say enough about how wonderful the staff is here! It’s a great location in the heart of Fira. Don’t miss out on the spa!
2022년 8월에 2박 숙박함
답변 제공: The Aressana team 님, 2022년 10월 13일
Thank you so much for your review and we are happy to see that you had such a good time at our hotel.We hope to welcome you again for a third time !!Warm regards,The Aressana team

10/10 - 훌륭해요

Giovanni 님, Little Falls

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Overall excellent
2022년 8월에 2박 숙박함
답변 제공: The Aressana team 님, 2022년 10월 13일
Thank you so much for your review and we are happy to see that you had such a good time at our hotel.We hope to welcome you again in the near future.Warm regards,The Aressana team

10/10 - 훌륭해요

Panagiotis

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is STUNNING! We were upgraded upon arrival from a premium room to a junior suite with a private pool at no additional cost. The hotel is clean and beautiful and the pool areas are amazing. The staff was so polite and ensured we had everything we needed, even making us dinner reservations in town. We were able to walk to everything including shopping, restaurants, bars, etc. For anything that would require driving, the beaches or Oia town, the staff at the hotel arranged for us to have transportation. I will definitely be back!
2022년 7월에 3박 숙박함

10/10 - 훌륭해요

brad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was beautiful. All the staff were very welcoming and accommodating. The pool area was gorgeous. The breakfast buffet was delicious. We would definitely return in the future.
2022년 7월에 3박 숙박함

10/10 - 훌륭해요

elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is in the best location. 1 minute walk to central bus stop where you can go anywhere in the island by bus snd don’t need a car. Also the hotel does not have caldera view but if you walk outside the hotel within 1 minute walking distance. Highly recommend this hotel!
2022년 7월에 3박 숙박함

10/10 - 훌륭해요

Rhonda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aressana was close to popular attractions. The hotel staff was extremely friendly and helpful. I would definitely stay again. If you're looking for lots of pool time the pool area is very small.
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Ionut Andrei

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique experience, great location and services; No view from the resort
2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Francisco Souza 님, Goleta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is so good. Is in the best place of Santorini. You can go walking if restaurants, stores… I recommend.
2022년 5월에 4박 숙박함

10/10 - 훌륭해요

Oscar 님, New York

2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Naomi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함