숙박 시설의 전망

라 몰티즈 칼데라 컨셉 여행 후기

5 out of 5
라 몰티즈 칼데라 컨셉
North Imerovigli, Santorini, Santorini Island

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 91개 이용 후기 중 33개" "
평점 8 - 좋아요. 91개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 91개 이용 후기 중 12개" "
평점 4 - 별로예요. 91개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 91개 이용 후기 중 13개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
빌라에서 멋진 바다를 볼수 있음. 아침마다 계속 놀람. 방도 넓고 staff들도 매우 친절함. 가격이 좀 센편이지만 좋은 선택이였음. 비수기라 근처 식당이 없음. 피라까지 30분 걸어야함. 경치보며 산책겸 간다면 불편하지 앉음.
View of the room

2/10 - 너무 별로예요

Elaheh

별로예요: 직원 및 서비스
Do not book this place!!! You will feel disrespected and humiliated after your stay. They double book the hotel for guests and weddings at the same time!! Very strange and I don’t know how they get away with this! Basically you pay to use the open area and amenities of the hotel, but every day after 4 PM, they shut down the open area completely, and they won’t even let guess to walk to the lobby. No one will take responsibility for this and they literally ask you to leave the lobby and not interrupt with the wedding!! It’s very frustrating and there’s not much you can do. Remember, if you’re sitting at a nice table outside in your hotel, having a drink and people walk in from outside, staff will come to you and ask you to move and seat elsewhere because other people would want to seat and eat dinner. It’s humiliating in front of other people. I’m writing this because I know people spend money and go to this beautiful island to enjoy their time, and I don’t want what happened to us to happen to anybody else’s. Do yourself a favor and look for another place.

10/10 - 훌륭해요

Tuan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Barri 님, Mercer Island

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location with stunning views. Excellent attentive staff, especially Costa the manager. Th room is huge and beautiful with tiles floor. Hot tub in the front. Great breakfast. I would stay there again in a heart bit.
2023년 9월에 5박 숙박함

8/10 - 좋아요

Miss G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice view
What a view... That is predominantly what you are paying for here but it is stunning! The prices in the budda bar are over inflated so best to find other places to eat and drink! Breakfast choice was good and room was spacious and cleaned daily but definitely not 5 star in our experience 🌟🌟🌟
2023년 8월에 7박 숙박함

6/10 - 괜찮아요

Sharmil

가족 여행
좋아요: 숙박 시설 상태 및 시설
The property has awesome view of Caldera. Standard Room Suite was basic given it was rated 4 stars. Shared pool did not have any umbrella or covering above to protect from sun and enjoy in the day time. Great breakfast, out door lounge, and view of the caldera.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Janet

2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Aileen

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La Maltese was a perfect spot for us. There were 4 of us- 2 moms and 2 16 year old girls. We stayed in from 107. The room was beautiful, big, comfortable, and very clean. We had a beautiful view of the caldera. The hotel was centrally located- perfect location. It was walking distance to Fira (about 20 min). There were many places to go out to eat around the area. At night, the girls would sit in the jacuzzi. The breakfast at the restaurant that came with the room was delicious- a lot to choose from. The host/hostess of the hotel was so helpful, called a cab for us when needed, gave suggestions on where to visit, etc. I would definitely stay again.
2023년 6월에 5박 숙박함

6/10 - 괜찮아요

Alyssa

단체 여행
좋아요: 직원 및 서비스
Our Family Villa was made up of 2 separate rooms that don't join doors but rather share a balcony area. There were about 2 levels of stairs we had to walk up to our rooftop to enjoy the plunge pool. The plunge pool/jacuzzi was however sharing a glass partition with the behind neighbors who just watched us swim? It was a bit awkward. Well over 100 stairs to reach the lobby. Rooms were not well kept, several appliances in the room that didn't work such as speakers, a phone, a clock. Great price, we didn't stay in the room much however and wouldn't return to be honest.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was lovely, with incredible views and a nice setup. Our suite was spacious and had plenty of room for the 4 of us, and had a nice outdoor space. We really enjoyed sitting on the patio and watching the sunset. The staff was very friendly and helpful, and took care of everything we needed. It was pricey but not as much as some neighboring properties, so I thought it was a good value. The location is nice as well -- close to plenty of restaurants and in a central location for getting around the island. I would definitely recommend staying here.
2022년 7월에 1박 숙박함

8/10 - 좋아요

cindy de

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a pleasant experience. The views were stunning. There was a wedding/ party every day at the hotel but it was all very respectfully done and dusted by 11pm. Breakfast was good and housekeeping excellent.
2022년 5월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2021년 7월에 3박 숙박함
답변 제공: La Maltese Team 님, 2021년 8월 8일
Thank you for your time to post a rating for our hotel. Looking forward to welcome you again in the near future!

10/10 - 훌륭해요

실제 이용하신 고객

2021년 6월에 3박 숙박함
답변 제공: La Maltese Team 님, 2021년 6월 24일
Thank you for your time to post this review. Looking forward to welcome you again in the near future!

10/10 - 훌륭해요

Kousay 님, London

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, magnificent views. The suite was lovely, clean and comfortable Most importantly the staff are excellent. The manager Mr Aggelos personally ensured that all needs are met. I would like to thank him and thank all his staff for the great hospitality. Because of his great personality, professionalism and huge efforts to make our stay as pleasant as possible We have enjoyed our holiday and stay in every sense.
2020년 8월에 5박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor customer service to get a refund. Booking was cancelled due to Covid. They are refusing to give a refund. Do not travel to this place.
2020년 8월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2019년 10월에 3박 숙박함

6/10 - 괜찮아요

Djessy

좋아요: 숙박 시설 상태 및 시설
2019년 10월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location and views are excellent! The front desk staff and managers were extremely nice, helpful and pleasant! Anita was Amazing! she accommodated all my requests and was very friendly and helpful and knowledgeable! So was the manager Angelo who was very pleasant helpful and friendly! He offered me to stay at the Villas which were brand new he also took me to tour the villas and he even showed me how to download driving directions on Google and use it offline because I didn't have WiFi on the road. Service was a bit slow for breakfast but the staff was very friendly! I will definitely Recommend La Maltese Estate, Buddha Bar Beach in Santorini. Very Good Experience! will stay there again! K
2019년 9월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Angelo, Annita, and the entire staff were amazing. Very friendly and proactive to delight their guests and arrange any accomodation or tour of necessary. From the moment we arrived, Angelo made us feel like family in his hotel. Wonderful breakfasts daily with magnificent views. The sea view villas are not walking distance, so the hotel transfers you back and forth, but the wait was never long, and we enjoyed the privacy. Thank you La Maltese!
2019년 9월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 8월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view was the only thing that was worth it. The room I paid for wasn’t given to me and they still haven’t given a good explanation! I was supposed to have a Junior Suite with view and a Hot tub, which are below the main building of the hotel. The pic on the reservation show’s exactly what is below the main building. Instead, I was given a decrepit dirty room, that smelled bad because the walls of the bathroom we’re moldy. The bath leaked everywhere, with rusty handles and vanity tap broken. The bed mattress felt like a box spring was completely uncomfortable. And to make matters worse I wasn’t able to sleep because an electrical beep kept on going on and off all night long and day! The furniture and appliances were dirty. I’ve never experienced such bad service by a hotel, their employees are friendly, but they aren’t truthful, they pretend to not know how i was given such, room. I actually told them they should be ashamed to even rent such room, but you can tell they don’t care. Last night they moved me into another hotel they own, it wasn’t part of the original reservation, which a at first look it looked fine but the sink didn’t drain and it smelled like the sewer and they had ants. I just couldn’t wait to leave this awful place. I do not understand how Buddha Bar can be associated with such a business with such low standards, what a dishonest place! I will review this place on different websites because travellers should be warned. PEOPLE BEWARE!
2019년 9월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 8월에 2박 숙박함

2/10 - 너무 별로예요

SS

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
DO NOT STAY HERE!!! We arrived at the hotel late from the ferry with two small sleepy children and no one was at the front door to help us from the taxi to the lobby. When we entered the lobby the concierge seemed surprised that we were there and called another woman, who then called the manager. The manager came a 1/2 hour later and said (after another 1/2 hour of “checking”), that he couldn’t find our pre-paid reservation and had NO ROOMS. He said he would put us up in another 5 star property but when he got to the hotel it was a much inferior room and resort. I paid $525 per night for a superior caldera room with a hot tub and the room they put me in was $330/night with no view and leaking water everywhere. I was not refunded the difference and all Expedia gave me for the trouble was a $100 coupon as a consolation prize. The hotel is a complete scam and I cannot believe that Expedia does business like this. The manager and his team are con artists.
2019년 8월에 2박 숙박함

4/10 - 별로예요

Rafael 님, Rio de Janeiro

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Propaganda enganosa
O hotel se vende no hoteis.com como 5 estrelas. Não é. O quarto é velho, a cama é um colchão de péssima qualidade em cima de um suporte, o vaso sanitário tem aquela tampa de plástico igual boteco. Pintura do quarto descascando e toda mal feita. A piscina so pode ser usada ate as 18h, pois há um bar no local que nitidamente é a prioridade deles. Ou seja, a vista que é praticamente a única coisa boa que sobra, nao pode ser apreciada de dentro da piscina no horário do por do sol. Resta a varanda do quarto, que pelo menos é aconchegante. Limpeza era boa, e não faltou dignidade na estadia, porém o hotel não parece nem ter 04 estrelas, que dirá 05... Para piorar, no dia do checkout, as 12h em ponto, vieram perguntar se ja estávamos saindo. Não deram nem 15 minutos de tolerância ao horário e nem tiveram a gentileza de perguntar de outra forma, como questionando se precisávamos de alguém para buscar as malas, como era o caso. Para quem espera algo de 03 estrelas com vista para a caldera, até vale a pena. Pelo que a propriedade se vende, acho furada.
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

Tobias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the view, the big rooms, and the delicious food! Great Budha Bar music throughout the day!
2019년 7월에 4박 숙박함

2/10 - 너무 별로예요

T.Finley 님, USA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would warn anyone against staying here based on how they treated me. When I showed up, they did not honor my reservation which I had in place and paid fin advance for 6 months. When I called Expedia at the checkin to help resolve the problem, they refused to talk with them and hung up on them. As a result, the hotel moved me to another hotel which had much lower quality amenities and no infinity pool. I had a room with one bed instead of two. La Maltese has kept my money and not refunded anything- even though they clearly moved me to a lower quality hotel. I am still arguing with them through Expedia to get a refund. I would warn anyone against staying here.
2019년 7월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 6월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Beautiful views and very clean rooms such a shame that all the staff are so rude which ruins the experience slightly!
2019년 7월에 7박 숙박함

6/10 - 괜찮아요

Emil

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함
답변 제공: Nikos on behalf of La Maltese Estate,Buddha Bar Be 님, 2019년 7월 9일
Dear Emil, First of all,let us thank you for choosing La Maltese Estate,Buddha Bar Beach Santorini for your stay! We would be more than grateful if you could send us your detailed experience with us to what we could improve in order to get a better rating from you. Thank you in advance. Best regards, Nikos on behalf of La Maltese Estate,Buddha Bar Beach Santorini Team

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: La Maltese Estate Team 님, 2019년 5월 31일
Thank you for your rating. We would like to receive your comments for this rating in order to provide a better accommodation. We are looking forward to welcome you again in the near future and meet your expectations.

10/10 - 훌륭해요

Roop

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people are super friendly and great views. Great choices of food
2019년 4월에 4박 숙박함
답변 제공: La Maltese Estate Team 님, 2019년 5월 31일
Dear Roop, Thank you for your kind words! We are looking forward to welcome you again in our premises.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Beautiful views!
The hotel was in a great spot, and had amazing views! The included breakfast was a nice touch, but the service made it difficult to enjoy as much as it could have been enjoyed. The Wifi was available but strength varied as you moved around the space, given the cave-like properties of the room. The hotel was helpful in planning activities.
2019년 4월에 3박 숙박함
답변 제공: La Maltese Estate Team 님, 2019년 5월 1일
Dear Guest, Thank you for your kind words! We are looking forward to welcome you in the near future.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful setting but the hotel simply wasn’t ready to open to the public and the rooms which hadn’t been maintained through the winter months were not suitable to accommodate guests. I in fact contacted expedia and have a case number to support this because my room, which I refused to stay in, was riddled with dampness. I have photographic evidence of water dripping through the bathroom ceiling.
2019년 4월에 7박 숙박함
답변 제공: La Maltese Estate Team 님, 2019년 5월 31일
Dear Guest, Thank you for your time to write this review. We would like to inform you that La Maltese Estate operates for more than 8 years. Through our experience we proceed at the end of each season the heavy maintenance and our yearly soft renovation. One month before our hotel opens for public we start the maintenance in order to be ready. This year in Santorini we had rainfall that was the same quantity of water combined the previous 3 years in just one month period. The painting materials that we use was specialized to let the wall to "breath" in order to avoid any kind of infections like mold. This type of painting combine with constant humidity at 95% plus rain created that you have seen in your room. This was the worst winter in Santorini and all the hotels in Santorini was affected. Although due to the reason we respect our guests and their valued vacations we had offer you a complimentary upgrade room for your stay. We are looking to welcome you again in the near future and meet your expectations.

6/10 - 괜찮아요

Eric 님, Vancouver, Canada

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning views from the hotel, very nice staffs. But, the conditions of the hotel is not as good as it should be. Not clean jacuzzi water ( many dead bugs bodies in it), failed telephone, even no cup in room! The restaurant in hotel is pricey. Most guests only ordered a drink there, and out for dinner outside.
2019년 4월에 1박 숙박함
답변 제공: La Maltese Estate Team 님, 2019년 5월 1일
Dear Mr Eric, Thank you for your kind words! We are looking forward to welcome you in the near future.

10/10 - 훌륭해요

Samantha 님, Orang County, CA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From arrival to check out, we had the most wonderful experience at this hotel! The staff is beyond helpful, and not not mention, charming. They helped us book activities and transportation for anything we needed, and was prompt on everything. The breakfasts included with the room were DELICIOUS. The only thing that was rough was that our bathroom was so damp and nothing seemed to dry! That being said, it’s probably more just to do with the climate— and they were sure to get us fresh robes and towels as we needed them! I’d highly recommend staying here... oh did I mention walking out on our balcony to the caldera views was STUNNING every morning & evening, but was located well enough to allow us to get to town quickly/cheaply. 5 stars!
2018년 11월에 3박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 12월 13일
Dear Mrs Samantha, Thank you for your kind words! we are looking forward to welcome you in the near future.

10/10 - 훌륭해요

Amrit 님, Toronto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is absolutely amazing, they’re so helpful. The breakfast each morning was spectacular a great variety.
2018년 11월에 5박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 11월 17일
Dear Amrit, Thank you for your kind words! We are looking forward to welcome you again in the near future.

10/10 - 훌륭해요

Labor 님, Tours

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accueil chaleureux du personnel Nous étions avec un nourrisson, tout s'est bien passé
2018년 11월에 3박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 11월 17일
Dear Labor, Thank you for your time to write this review. We are looking forward to welcome you again in the near future!

10/10 - 훌륭해요

FengBao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Minus stay
We stayed in a room that has the massage tub, however the tub is not functioning.which is a minus for the trip
2018년 11월에 4박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 11월 17일
Dear Labor, Thank you for your time to write this review. We are looking forward to welcome you again in the near future!

10/10 - 훌륭해요

Rodrigo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 4박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 11월 12일
Dear Rodrigo, Thank you for the review feedback! We looking forward to welcome you again in the near future.

8/10 - 좋아요

Tina 님, Baden, Österreich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hervorragendes und reichliches Frühstück auf der Aussichtsterasse mit Calderablick, sehr freundliches Personal, Zimmer mit Village-View sehr sauber. Leider anfangs kein Warmwasser im Bad, nach Nachfrage bei der Rezeption wurde dem nachgegangen und es gab dann auch heißes Wasser im Bad. Zimmer mit Air Condition schwer beheizbar. Es war immer etwas kühl im Zimmer, auf Nachfrage gab es Extradecke. (Aufenthalt war Ende Oktober)
2018년 10월에 6박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 11월 8일
Dear Mrs Tina, Thank you for your kind review, we are looking forward to welcome you in our premises in the near future!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 8월 30일
Dear Guest, Thank you for choosing La Maltese Estate. We are looking forward to welcome you again in our premises

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Fin utsikt
Man betalar för utsikten. Allt på hotellet va dyrt! Vatten för 9 euro är ett skämt! Maten bra men inte värt! För dyr för hur gott det är. Personalen på hotellet var jättebra och tillmötesgående. Rummet var sådär.
2018년 8월에 3박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 9월 1일
Dear Guest, Thank you for time to write this review. Our restaurant Buddha Bar is a world famous brand and the location is the best in all caldera. The pricing is according the quality and the uniqueness of the location. We hope to welcome you again in the near future.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We are grateful to have the opportunity to stay at this property. Staff went above and beyond to take care of us. The first night we watched the most amazing sunset enjoying some of the best sushi we’ve ever had at Buddha Bar restaurant. We sat at a tall table and in front of us were lower tables wuth champagne on ice and hookah with lights that change colors. Our room was clean and comfortable and nicely appointed. Breakfast the next morning at Buddha bar restaurant was delicious with many great choices. Another day we had breakfast delivered to our room. This was convenient and equally as tasty Writing this review makes me miss being there. I want to go back!
2018년 7월에 1박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 8월 4일
Dear Guest, Thank you for your kind words! We are looking forward to welcome you in our premises in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 3박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 8월 4일
Dear Guest, Thank you for your kind words! We are looking forward to welcome you in our premises in the near future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
We were booked in for two nights as we were there for a wedding. Most amazing and beautiful venue for a wedding. The food the sunset the drinks all 5 star. Our room was mediocre it has a smell coming from the drain which was overwhelming, we had to have our door open for over 2 hours to air it. My husband spoke the manager who said he would look into the problem but nothing came from it. He said he couldn’t smell anything, but the rest of the wedding party could and no one could remain in the room. For the price, some of the rooms were a little worn and could do with some revamp. Other than that it was an amazing venue for the two nights we were there.
2018년 7월에 2박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 8월 5일
Dear Guest, Thank you for your kind words! We would like to note that as soon as you had inform us that there was a problem with your room we sent our housekeeping and our maintenance personnel to check your room. As a standard procedure we clean the room with a strong chemical to remove any odor since you were outside of the room. When the manager arrived there was only the odor of the chemical and he also noted that at the moment the odor from the chemicals they overlap the odor from anything else. As you return to the room everything was in optimal status and you enjoyed the rest of your stay with us. We are looking forward to welcome you in our premises.

10/10 - 훌륭해요

cal 님, califirnia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent staff and customer service. Our room was damaged but Aggelos did tremendous efforts to make our vacation nice despite having hotel technical problems. The restaurant is very nice and it is the best place to observe sunset. Highly recommend it!
2018년 6월에 3박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 7월 12일
Dear Guest, Thank you for your kind words, is our first priority for our guests to be happy and have memorable vacations. We are looking forward to welcome you again in our premises.

4/10 - 별로예요

Karsten

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Försenad check-in pga rummet ej klart. Fuktigt rum som luktade mögel.
2018년 6월에 1박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 6월 30일
Dear Guest, Thank you for your time to write this review, our check in procedure is very standard with guest identification and a registration card that needs 2 min to complete. We provide the option if they require to learn about the island and the best activities to fully enjoy their vacations. Our check in time is at 14:00 the check out time is at 12:00 some guests even with our constant reminding that they have to proceed to their check out they create delays. We are looking forward to welcome you again in our premises.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Custo beneficio
O quarto é bom, mas tema melhorar a limpeza. Imaginava uma área melhor de varanda a onde fica a jacuzzi. É um bom custo beneficio e nada a mais.
2018년 5월에 2박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 5월 20일
Dear Mr Guest, Thank you for your kind words! We are looking forward to welcome you again in our premises.

10/10 - 훌륭해요

Ibrahim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Santorini
Otelin konumu, personeller ve elbette manzara çok güzeldi.
2018년 5월에 4박 숙박함
답변 제공: La Maltese Estate Team 님, 2018년 5월 20일
Dear Mr Ibrahim, Thank you for your kind words! We are looking forward to welcome you again in our premises.