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Hotel Sonia Otaru

4.0 star property
Natural hot springs and an on-site coffee shop await at this conveniently positioned hotel in Otaru's shopping district, perfect for effortless exploration

Choose dates to view prices

Hotel Sonia Otaru, in the heart of the shopping district, offers a peaceful retreat with an indoor public bath and hot springs. Start your day with coffee at the hotel's café and enjoy meals at 寿司バル イルオナイ (IL ONAI). In-room WiFi keeps everyone connected throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry
The current price is ₩109,739
₩123,545 total
May 25 - May 26

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for JPY 4500.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1400 for children
  • Self parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Sonia Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Sonia Otaru?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Sonia Otaru on May 25, 2026 start from ₩109,739, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1200 per night. Extended parking is available for JPY 1200 per day. Limited spots are available.

What time is check-in at Hotel Sonia Otaru?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Hotel Sonia Otaru?

Check-out is at 11 AM.

Where is Hotel Sonia Otaru located?

Situated in the historical district, this hotel is steps from Nichigin-dōri, Otaru Art Village, and Stained Glass Museum. Otaru Canal and Otaru City General Museum Ungakan are also within 5 minutes. Otaru Station is 9 minutes by foot and Minami-Otaru Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.4

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 483 out of 1000 reviews
Rating 8 - Good. 344 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, nice area, friendly staff, and spacious rooms.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, amenities
Best location, walkable to everything including the station. Great view of the canal from the spa. Amenities were great as well as all staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kwan Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chezlani

Liked: Cleanliness, staff & service, amenities
Excellent location for our family ski stay in Otaru. Easy access to train/bus terminal, 30 mins bus ride to Asari Ski Resort. Awesome canal view and nice walkable area for exploring Otaru.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, overlooking the canal, such a beautiful view at night. Bed was firm but actually comfortable, room size was decent too. Onsen was great, all amenities were clean. I will definitely return
Stayed 3 nights in Jan 2026
Verified

8/10 Good

HEE

Liked: Cleanliness, staff & service
Friendly staff, best location but poor maintenance
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Xiao

Liked: Cleanliness, amenities, property conditions & facilities
Great onsen experience! Lady's hot spring has outdoor area, Men's side does not, but have a great harbor & canal view. We heard that the breakfast there is great, and it is true! The only drawback is that there are only two laundary machines.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Wendy Lai Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view, friendly staff, close to anywhere.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! I wouldn't think twice about staying here again. Cafe was great & breakfast was also excellent!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing atmosphere and helpful staff.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, would recommend if you are planning to stay in Otaru for a day.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kwong Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the canal. Conveniently located with access to many food options within walking distance.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good find in Otaru

It was a lovely stay for my family. I will definitely recommend this hotel.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness

Good location

Good location in front of canal. And walking distance to the shopping street.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Otaru, walking distance to the center of things in this quint little town
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Ichaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service. Recommend.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Choy

Liked: Cleanliness, staff & service
It has a very good hotel breakfast. The lobby, cafe are very beautiful. But the room is seriously dated and in need of a renovation. I love the area as it is right beside the Otaru canal where I can take walk in the early morning before the tourists come.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Herman Kin Hei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close with views to the Otaru canal. Onsen bath within the hotel. Parking available onsite with reasonable price.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Food was great in hotel restaurant
Stayed 1 night in Oct 2024
Verified

8/10 Good

YASUYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was nice, but the sound of cars driving along the canal in the morning was quite loud. It was a shame that we could hear a lot of machinery noise. The bath was very nice, as it offered a great view. The breakfast was also quite good.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

philip

Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Gail

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

THERESA

Liked: Amenities
Disliked: Property conditions & facilities
Great location. Bed was broken on arrival. No place to eat a meal in the lobby area or coffee shop. Low door frames not suitable for tall people.
Stayed 1 night in May 2025
Verified

6/10 Okay

Devin

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very nice hotel, however property was surprisingly dirty on close inspection. Mold in bathroom for example, damaged furniture. While staying here i became very ill, however staff were very accomodating and area around hotel is very ideal. Lots of tourist areas and very walkable. Main issue was cleanliness of the room.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Spacious Room

Nice large room and good amount of space as we were recommended this hotel by friends. Fixtures are dated but functional. Great view of the canal from our room! My only complaint is the layout of the bathroom with the toilet in front of the doorway I tripped and fell on the hard tile floor. Consider reversing the door swing so that the toilet is not immediately in front of the opening.
Stayed 2 nights in Sep 2024