โHorrible. When we got there day of for our booking. They didnโt send us a code for the door and we were locked out for hours. It took the neighbors to contact them for them to call us and tell us that our side lost power in the morning yet they didnโt want to message us and let us know before hand and wasted our time. So we were searching for hours for a hotel to stay at because most of them couldnโt fit a group our size.Also the address on the booking is not the actual address it was the house...
โWe had a pleasant 3-night stay. We loved the spaciousness of the room, the fact that we had our own mini-kitchen, and that the bathroom sink and toilet/shower were separate. The hotel's breakfast area on the 10th floor was very spacious with beautiful views of Long Island Sound, and there was a nice variety of items offered for breakfast. The staff was very friendly and welcoming. We witnessed them handle an unruly guest very early the the morning with regard for the other guests' safety and...
โI stay here every time I visit NY which is a couple times a year. The staff, specifically Jocelyn, is the greatest! So sweet and caring! Really makes the whole experience worth it. This time around, it seemed like there was leaf blowing happening in the mornings around 9 or 10am so that kinda sucked hearing. The location is pretty convenient since itโs near to Bay Plaza. โ
โAlthough I stayed for 1 night, I wish my stay was a little longer. This hotel exceeds my expectations. I had a wonderful time and stay. The spa was so beautiful and amazing. I would definitely recommend this hotel. โ
