“The staff was AWESOME! And the room was always as clean as a whistle!!! One of the best things that the water pressure was fantastic! And the AC was outstanding! Ayda from housekeeping was super professional very thorough with her work and accommodating. If I ever visit Bosnia again without a doubt I'll be staying at Malak! Breakfast was great with a variety of options.”
“Stayed here for 1 night before our early morning flight. Location is great next to airport to catch your flight, though hotel cleanliness is questionable. Would not recommend staying here, due to poor maintenance and cleaning . Bathroom was not properly cleaned, shower head was gross with brown deposits on it, stained carpets, torn sheer curtains.”
“Firstly, the hotel does not qualify for 4 star category. Carpet was old and worn out. Sheets and towels were old. Blanket was dirty. Bathroom smells. Fines imposed for everything but the water doesn’t drain in the sink. Breakfast is expensive. It should be under 3 star category. Pricey only because it is in Old town. Not so happy after paying EUR 185 per night.”