“When we arrived at the property, several people in front of were being told they had no rooms despite having reservations. We thought we were luckier as my wife and were told we had a room, though it was a single bed and not two beds as we had reserved. The clerk blamed the problem on the hotel being brand new and not quite ready for opening and, inexplicably, on the maids for not speaking English. When we went to our room we found that the air conditioner did not work (it was 95 degrees...
“When we arrived at the property, several people in front of were being told they had no rooms despite having reservations. We thought we were luckier as my wife and were told we had a room, though it was a single bed and not two beds as we had reserved. The clerk blamed the problem on the hotel being brand new and not quite ready for opening and, inexplicably, on the maids for not speaking English. When we went to our room we found that the air conditioner did not work (it was 95 degrees...
Francis