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"The stay was nice, but not without a few issues. Check in was easy and the staff was pleasant. Our hand soap in the bathroom was empty and they do not offer face cloths/wash cloths. There is a bar but reception is responsible for it and does not have any mixers. If you want a rum and Coke you buy the rum and the Coke comes separately, so mixed cocktails don't exist. The hot tub was great, and the property itself is well maintained. Our air conditioner worked fairly well but not great. The tub was slooooowwww to fill but the hot water was excellent. The bed was comfortable. The location is convenient to the Midi train, but is not super close to the main tourist areas of Brussels. We didn't have problems getting taxis or Ubers, but there is construction going on in front of the hotel so we had to walk a little ways to catch them. The area is highly mixed nationality and we were told it was safe, just look out for pick pockets. We didn't have any issues as we walked around."

"Ideally located for transportation in and around Belgium, close proximity to Brussels South train station.. Large reception & bar area, nice and clean throughout the hotel, bedrooms are spacious.. "

"We loved our stay. The location is fantastic, with parking right in front of the hotel and all major tourist attractions within easy walking distance. The amenities were great — we used the gym, and our kids had a wonderful time in the indoor pool. Breakfast was delicious with plenty of options. We definitely recommend this hotel."

"Good area to be around"

"The staff is not prepared to deal with international clients. For locals, could be ok, not helpful, rude...could be better an automatic check in and check out, so you don't have to deal with those untrained people."

"Staying here since 2008… excellent hotel with wonderful staff , at a great location…. Keep up the good work !!"

"Room was nice. Couldn't turn AC off. Miss informed about breakfast and had a steak at lunchtime which was inedible. The hotel is in a great location for travelling on the eurostar. There a nice bar/ restaurant across the road ( go out of the door next to the 3 check in desks) slightly left and cross the road. Lovley staff and food was superb."

"Perfect stay, short walk to the Gran Place. Room was modern, clean and tidy, had a nice view over the fountain on the square. Free coffee in the reception was a nice touch to start the day. Late checkout time and I managed to get an early check in too. Will say here again in Brussels. "

"The room didnot have an iron, also shaving kits, toothpaste etc were not available. Otherwise, really good experience and the staff was courteous and helpful too."