Verified
8/10 Good
Omar
Jul 10, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتازه
Omar
Stayed 3 nights in Jul 2019
Kinderhotel Buchau
4.5 star property
Skiers and hikers find the perfect basecamp near Achensee, where days on the slopes end with rejuvenating yoga sessions and family playtime in the playground
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Photo gallery for Kinderhotel Buchau
Kinderhotel Buchau, surrounded by mountains and lakes, is perfect for families and adventure lovers. Start your day with a hearty breakfast buffet, explore the area, then relax in the garden or enjoy spa treatments like hot stone massages.
Reviews
7.47.4 out of 10
Good
Popular amenities
- On private beach
- Pool
- Hot tub
- Breakfast included
- All inclusive
- Spa
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Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Frequently asked questions
Does Kinderhotel Buchau have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool.
Is Kinderhotel Buchau pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Kinderhotel Buchau?
Check-in begins at 3:00 PM.
What time is check-out at Kinderhotel Buchau?
Check-out is at 11:00 AM.
Does Kinderhotel Buchau provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Kinderhotel Buchau?
Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include bicycling, soccer, pilates classes, and more.
Where is Kinderhotel Buchau located?
Nestled on the beach, this Eben am Achensee hotel is within 1 mi (2 km) of Rofan-Seilbahn and Achensee. Achenseer Museum World and Vitalberg Shale Oil Museum are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Location
7.4
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Mark
Jan 7, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Not cheap but high quality and friendly service throughout. Highly recommended
Mark
Stayed 5 nights in Jan 2019
Verified
4/10 Poor
Verified traveler
Jan 6, 2019
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Hotel is pretty, but value for money = lowest ever
The hotel is wonderful and the room very clean and cozy. However, if you are not German speaker, you will have a hard time. People speak English, yes, but you have to chase them for information as everything is in German and they don't care if other customers do not get the functionning correctly.
We choose this hotel because there were many indoor activities and we were expecting bad weather. Swimming pool is nice but we were told water was 36°....in the main pool it barely reached 26-27....even the whirlpool did not reach the 36 that were announced.
We were convinced to choose this hotel because of the indoor climbing wall, we thought it would be great to try this for the kids....we never got to it. To access the climbing wall you need to get trained...so far so good. But the training session occured once during our stay (4 nights)....and only 6 people were allowed to be "trained".
No need to say we couldn't get there... This was a terrible disappointment....and when we kindly told them they "forgot" to announce this little change of policy on the website they say it was not so important....well, for such high prices per night for an hotel we endly couldn't do anything in....for me it looks like important.
Verified traveler
Stayed 4 nights in Jan 2019