외관

호텔 이비스 비엔나 에어포트 여행 후기

3 out of 5
호텔 이비스 비엔나 에어포트
Raststation Schwechat S1, Schwechat, Lower Austria

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 231개 이용 후기 중 54개" "
평점 8 - 좋아요. 231개 이용 후기 중 93개" "
평점 6 - 괜찮아요. 231개 이용 후기 중 53개" "
평점 4 - 별로예요. 231개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 231개 이용 후기 중 12개" "

8.4/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔한 호텔
판도르프 아울렛 가는 길에 들른 호텔. 차 없으면 가기 힘들어요. 깔끔하고 딱 기본적인 호텔입니다.
2020년 7월에 1박 숙박함

2/10 - 너무 별로예요

Byunghan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
프론트 직원이 고객에 대한 자기 본분을 늦은듯...
2018년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2018년 11월 4일
Thanks for your time to write us a comment. We are very sorry that our staff has not been entirely helpful. We try to help as much as possible and be quick and effective in our work. we hope that a next visit we can give you the service that you expect from us. best regards Cristian López Front Office Manager

8/10 - 좋아요

Hassan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Gut
2024년 3월에 1박 숙박함

8/10 - 좋아요

Babacar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Alex

좋아요: 직원 및 서비스
Very average overpriced hotel
2024년 3월에 1박 숙박함
답변 제공: Ibis Vienna Airport 님, 2024년 4월 11일
Dear valued guest,Thank you for taking the time to share your feedback with us. We sincerely apologize if your recent experience did not meet your expectations.We take all guest feedback seriously and strive to provide exceptional value and service to all our guests. Your comments are invaluable to us as they help us identify areas for improvement.We would love the opportunity to better understand your concerns and make things right. Please feel free to reach out to us directly so we can discuss your experience in more detail and address any specific issues you encountered.Once again, we appreciate your feedback and hope to have the chance to welcome you back for a more satisfying stay in the future.Warm regards,Ibis Vienna Airport

6/10 - 괜찮아요

Christoph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2024년 1월 25일
Dear Christoph, thank you for your feedback, and we're pleased to hear that you were generally satisfied with your stay. We appreciate your honest review. If there are specific areas where we can improve, we would appreciate further feedback to ensure that your next stay is a thoroughly positive experience.Thank you for choosing to stay with us, and we hope to welcome you back soon.Best regards, your IBIS

6/10 - 괜찮아요

Sándor

출장 여행
좋아요: 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2024년 1월 20일
Dear Sandor, thank you so much for your review, however we would like to know the details of your feedback, to better serve you in the future and make your future stay 10/10 :) If you wish to give us some more indications, do not hesitate to contact us directly. Kindest Regards!

8/10 - 좋아요

Jakob hvam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2024년 1월 13일
Dear Jakob! Thank you for sharing your experience with us, yur opinion is very important. We're delighted to hear that you enjoyed your overall stay. We appreciate your feedback and hope to welcome you back for another stay in the future.

10/10 - 훌륭해요

Nathalie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2023년 12월 8일
Dear Nathalie! Thank you very much for choosing our hotel and for your kind review! Your opinion is highly valuable to us. We hope to welcome you back to our hotel very soon.Best regards,Your IBIS Vienna Airport Team

8/10 - 좋아요

Gwenael

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Proche aéroport convenable
2023년 11월에 1박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2023년 11월 20일
Dear Gwenael, thank you very much for choosing our hotel! Your opinion is very important to us, if you wish to let us know what could improve your rating to 10/10, please do not hesitate to contact us directly :) We hope to welcome you back very soon again. Kindest regards, Your IBIS Vienna Airport Team

10/10 - 훌륭해요

Xueyu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
其他都很好,就是离机场比我想象的远一些,车费大概42欧,车程大约10km
2023년 9월에 1박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2023년 10월 14일
Dear Xueyu, we very much appreciate your comments regarding your stay at the ibis Vienna Airport. It is always a pleasure to receive positive feedback. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Vienna Airport

8/10 - 좋아요

irmgard

2023년 9월에 1박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2023년 10월 14일
Lieber Irmgard, wir freuen uns sehr über Ihre Kommentare zu Ihrem Aufenthalt im ibis Vienna Airport. Es ist immer eine Freude, positives Feedback zu erhalten. Nochmals vielen Dank für das Teilen Ihrer Erfahrungen und wir hoffen, dass Ihr nächster Besuch genauso angenehm sein wird wie der vorherige. Mit freundlichen Grüßen Ihr Ibis Vienna Airport

10/10 - 훌륭해요

norman

2023년 9월에 2박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2023년 10월 4일
Dear Norman, we very much appreciate your review regarding your stay at the ibis Vienna Airport. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Vienna Airport Team

6/10 - 괜찮아요

Emir

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2023년 9월 7일
Dear Emir, thank you for your review. Your opinion is very important to us! We would like to know in which area you think we could improve. You can contact us directly at any time :) Kind regards, your Ibis Vienna Airport team

8/10 - 좋아요

MIRELA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2023년 9월 7일
Dear Mirela, thank you so much for your nice review. Your opinion is very important to us and we are happy that you enjoyed your stay! We would like to know in which area you think we could improve, so a detailed comment would be highly appreciated. You can contact us directly any time :) Kindest regards

8/10 - 좋아요

Helmut

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The buffet was generous. Only one bath towel each, no other towels. The bed sheet/comforter was way too small. Reception was efficient and kind.
2023년 7월에 1박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2023년 8월 13일
Dear Helmut, thank you very much for your nice review. Your opinion is very important to us! Just to let you know you can always ask for the extra blankets and pillows a the reception. We are there 24h for you. We would be delighted to welcome you again soon. :) Kindest regards, Your Ibis Vienna Airport Team.

10/10 - 훌륭해요

Terrel 님, Kansas City

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the variety of food offerings.
2023년 6월에 1박 숙박함
답변 제공: Paulina 님, 2023년 7월 3일
Dear Terrel, thank you so much for your nice review. Your opinion is very important to us. :) We would be happy to welcome you again soon! Kindest regards, your ibis Vienna Airport Team

8/10 - 좋아요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was a very nice Ibis. Resturant, Burger King and convinence store below hotel. Only draw back was it cost 35 euro each way in a cab. For the extra 70 euro, I'd book a hotel next to the airport next time.
2023년 6월에 1박 숙박함
답변 제공: Paulina 님, 2023년 7월 3일
Dear Danielle, thank you for your nice review. It's really great, that you liked your stay. We are very sorry for the location issues :) We will however take your opinion into account to improve our service. We would be delighted to welcome you again some day. Kindest regards, Your ibis Vienna Airport

2/10 - 너무 별로예요

Eunyoung 님, Fort Lee

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Paulina 님, 2023년 7월 3일
Dear Eunyoung, thank you for your review. We are very sorry that your experience with us was unacceptable :( We would like you to let us know the details of your stay so that we can take your opinion into account to improve our service. Kindest regards, Your ibis Vienna Airport

8/10 - 좋아요

Guenaelle

2023년 5월에 1박 숙박함
답변 제공: Paulina 님, 2023년 7월 3일
Dear Guenaelle, thank you for your nice review. It's really great, that you liked your stay, your opinion is very important to us. We would be delighted to welcome you again some day. Kindest regards, Your ibis Vienna Airport

8/10 - 좋아요

Wendy 님, Qualicum Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet and a comfortable bed. Great for a night's stay before heading to the airport after a good nights sleep.
2023년 4월에 1박 숙박함
답변 제공: Paulina 님, 2023년 5월 10일
Dear Wendy, thank you for your kind review. Your opinion is very important to us! We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport Team.

8/10 - 좋아요

Omar

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Paulina 님, 2023년 5월 10일
Dear Omar, thank you for your nice review. Your opinion is very important to us! We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport Team.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No way 3 stars hotel
Terrible experience. Dirty room, used toilet paper roll. We asked to change our room for cleaniest,but it was very bad. I took photos of discusting curtains in our room. This was the worst hotel experience in my life.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We arrived very late, but we’re greeted most cheerfully and helpfully by the hotel clerk. Fantastic breakfast with so many choices of fresh food of all kinds. Perfect place to stay when arriving in Vienna. Not too far from airport, but will need a car, Uber or taxi to get there. Very clean and comfortable mattress too!
2023년 3월에 1박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2023년 3월 19일
Dear Michele, we very much appreciate your comments regarding your stay! It is always a pleasure to receive positive feedback. We will share your comments with the rest of our team. I am sure that your opinion will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Happiness of our guests is our best reward :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 - 별로예요

Mohammed

2023년 3월에 1박 숙박함
답변 제공: Your Ibis Vienna Airport Team. 님, 2023년 3월 17일
Dear Mohammed, thanks for your review. Your opinion is very important to us. We apologize for the inconveniences that made your stay unsatisfactory. We would like to get to know the details of your feedback to improve our service. We would be happy to welcome you again soon. Kind regards.

8/10 - 좋아요

PILIB

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a nice modern IBIS about 15km from Vienna airport. Clean and modern rooms, professional and friendly staff, and good on-site eating facilities. My criticism is that the hotel holds itself out to be an airport hotel, but is not particularly close to the airport and does not offer a shuttle service or early check-in. Taxi from the airport is €36 each way so including taxi fares it's actually cheaper to stay at the terminal hotel. I believe the hotel would benefit from at least offering a shuttle bus to travelers.
2023년 3월에 1박 숙박함
답변 제공: Paulina 님, 2023년 3월 5일
Dear PILIB, thank you very much for your kind review. Your opinion is very important to us. We apologize for the inconvenience. We will take your opinion into account to improve our service. We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport Team.

8/10 - 좋아요

Doron

출장 여행
좋아요: 직원 및 서비스
2023년 2월에 1박 숙박함
답변 제공: Paulina 님, 2023년 2월 26일
Dear Doron, thank you for your kind review. Your opinion is very important to us! We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport Team.

8/10 - 좋아요

Vanja

2023년 2월에 1박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2023년 3월 11일
Sehr geehrter Gast, liebe Vanja, vielen Dank für Ihre nette Bewertung. Ihre Meinung ist uns sehr wichtig. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. :) Mit freundlichen Grüßen

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is good.Excellent food options at the hotel.Only issue is the taxi from the airport is 35 euros each way so the money you safe on not using a hotel next to the airport you spend on taxis
2023년 1월에 1박 숙박함
답변 제공: Paulina 님, 2023년 2월 26일
Dear Christopher, thank you so much for your kind review. Your opinion is very important to us! We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport Team.

8/10 - 좋아요

Patrick

2023년 1월에 1박 숙박함
답변 제공: Paulina 님, 2023년 2월 26일
Sehr geehrter Gast, lieber Patrick, vielen Dank für Ihre nette Bewertung. Ihre Meinung ist uns sehr wichtig. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Ibis Vienna Airport Team

10/10 - 훌륭해요

Aadi

2022년 12월에 1박 숙박함
답변 제공: Ibis Vienna Airport Team 님, 2023년 1월 6일
Dear Aadi, thank you for your kind review. Your opinion is very important to us! We would be delighted to welcome you again soon. :) Kindest regardsSehr geehrter Gast, lieber Aadi, vielen Dank für Ihre nette Bewertung. Ihre Meinung ist uns sehr wichtig. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen

10/10 - 훌륭해요

Marian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very good hotel close to the airport
2022년 11월에 1박 숙박함
답변 제공: Paulina 님, 2022년 12월 1일
Dear Marian, thank you very much for your great feedback. Your opinion is very important to us! We would be delighted to welcome you again soon :) Kindest regards Your ibis Vienna Airport

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 3박 숙박함
답변 제공: Paulina 님, 2022년 12월 1일
Dear James, thank you so much for your kind review. Your opinion is very important to us. We would be delighted to welcome you again soon! Kindest regards, Your Ibis Vienna Airport Team.

8/10 - 좋아요

Zdenka

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, very good restaurant, clean environment. CLose to the airport but only taxi available- rather expensive!
2022년 9월에 1박 숙박함
답변 제공: Paulina 님, 2022년 10월 8일
Dear Zdenka, thank you so much for your kind review. Your opinion is very important to us! We will send your compliments to the rest of our team :) We would be delighted to welcome you again soon. Sorry for the Taxi prices! Kindest regards, Your Ibis Vienna Airport

6/10 - 괜찮아요

Pier

2022년 9월에 1박 숙박함
답변 제공: Paulina 님, 2022년 10월 8일
Dear Pier, thank you for your kind review. Your opinion is very important to us! We would be happy about a more detailed message to find out about our fields of improvement. Kindest regards, Your Ibis Vienna Airport Team.

8/10 - 좋아요

Abdi

출장 여행
좋아요: 청결 상태
2022년 9월에 1박 숙박함
답변 제공: Paulina 님, 2022년 10월 8일
Dear Abdi, thank you for your kind review. Your opinion is very important to us! I'm sending your compliments to the rest of the team :) We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport

10/10 - 훌륭해요

Holger

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Paulina 님, 2022년 10월 8일
Sehr geehrter Holger, vielen Dank für Ihre nette Bewertung. Ihre Meinung ist uns sehr wichtig. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Ibis Vienna Airport Team

10/10 - 훌륭해요

David 님, DPO AE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A solid property and conveniently located off of the Autobahn. AWESOME breakfast. Friendly staff. Clean room.
2022년 8월에 1박 숙박함
답변 제공: Paulina 님, 2022년 10월 8일
Dear David, thank you so much for your kind review. Your opinion is very important to us! I'm sending your compliments also to Marche Restaurant. :) We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport Team.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Praktisch
Praktisch hotel naast de snelweg. Makkelijk te boeken, basic, en 24 lang eten beschikbaar, dus perfect voor doorreis.
2022년 8월에 1박 숙박함

8/10 - 좋아요

Lamberto

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel ok per passaggio, non è servito da trasporti pubblici. Personale gentilissimo
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Monika

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Very far from the airport!!!!!!!
The hotel was ok overall, the only problem is the distance from the airport. The name of the hotel is HOtel Ibis Airport, but it is 12 km from the airport and the cab will cost you 36 eur for one way. This is very missleading!!!!!!!
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely food, staff were super friendly. Basic room, but very comfortable and clean. The restaurant is beautiful, and theres a burger king too... which is perfect from a late night ice cream. We dont speak any German apart from the very basics, but the staff were amazing and helped us with everything. Highly recommended 👌
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Simona

2022년 5월에 1박 숙박함

8/10 - 좋아요

ishak

출장 여행
좋아요: 청결 상태, 객실의 편안함
2022년 5월에 1박 숙박함

8/10 - 좋아요

Curtis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Marche was excellent for breakfast. We arrived late and getting quick takeout at the BK and eating in our room was very convenient. The room was spartan but clean and quiet. We stayed here to avoid driving in to Vienna proper (and paying $$ to park our car); and it was more difficult getting in to town than we anticipated.
2022년 5월에 3박 숙박함

4/10 - 별로예요

Jennifer

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
I reserved and paid through Hotels.com and when I got there, they did not have my reservation. They provided a room but insisted on my credit card. I provided it and they charged me the full amount of the room despite the fact that I showed them all of the documentation I had documenting full pre-payment. When I went to the desk the next morning at 8 am, it took 5 mins for someone to show up. He eventually credited me for the amount almost 24 hours after I was charged. We got dinner there and were overcharged for that too. We got 2 small plates of food and 2 bottled drinks and were charged $40. The bathroom smelled so bad we had to keep the door shut to tolerate being in the room.
2022년 5월에 1박 숙박함

8/10 - 좋아요

Shaun

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing lobby and shops
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

silvio angelo

출장 여행
Non mi è piaciuto affatto il NON avere una navetta da/per aeroporto, cosi' come indicato su Brochure. Scomodità incredibile per andare in aeroporto alla mattina presto: bisogna attendere taxi non dispon ibile sul posto !
2022년 5월에 1박 숙박함
답변 제공: Vlasin 님, 2022년 5월 17일
Mi dispiace per i disagi ma a causa del covid le compagnie di navetta hanno rinunciato e stiamo cercando una nuova compagnia

10/10 - 훌륭해요

Geir

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enkelt
2022년 5월에 1박 숙박함
답변 제공: Vlasin 님, 2022년 5월 17일
danke

10/10 - 훌륭해요

Mario

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No tienen anuncio donde esta la puerta principal y batalle para entrar. Estan construyéndo
2022년 4월에 1박 숙박함