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Reviews of citizenM Seattle Pioneer Square

4 out of 5
citizenM Seattle Pioneer Square
60 Yesler Way, Seattle, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1179 out of 1624 reviews" "
Rating 8 - Good. 283 out of 1624 reviews" "
Rating 6 - Okay. 80 out of 1624 reviews" "
Rating 4 - Poor. 47 out of 1624 reviews" "
Rating 2 - Terrible. 35 out of 1624 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very small rooms.
Stayed 3 nights in May 2024

10/10 Excellent

Johana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing , super clean when we got there very modern. Definitely coming here next time when I’m in Seattle.
Stayed 2 nights in May 2024

10/10 Excellent

Ernie, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ease of self check in through the kiosk.
Stayed 2 nights in May 2024

8/10 Good

Safia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice staff and very responsive.
Stayed 3 nights in May 2024

6/10 Okay

Kenneth, Leavenworth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet in middle of room in glass closet was bad. Bed in nook odd one person has to climb over another to get out. Excellent for solo travler
Stayed 1 night in May 2024

6/10 Okay

Carlos Ramir

Business traveler, Traveled with family
Disliked: Amenities
Limited amenities…
Stayed 2 nights in May 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern clean room. Very different than your usual hotel from the moment you check in to the moment you check out. Compact room but very high end and up to date. Do not recommend it for families. Ideal for couples since rooms are compact. Will book again.
Stayed 1 night in May 2024

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the environment
Stayed 3 nights in May 2024

10/10 Excellent

Quentin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome!!
Stayed 2 nights in May 2024

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we enjoyed our stay. Hotel location is very convenient and walkable to many of the sites we were in town to see. The breakfast was ok. Room was very snug but clean and quiet and had everything we needed. Vibe is fun. The bed was petty comfortable. Our only complaint was how the second person sleeping in the king bed has to climb over the other person to get out of bed.
Stayed 2 nights in May 2024

10/10 Excellent

Joshua, Dallas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast buffet with mimosas! Small but clean and function rooms. Great location…walkable to the waterfront and ferry
Stayed 2 nights in May 2024

8/10 Good

Joyce

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Brooke Flanders

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, no gym at this location. Wish the rooms had microwaves to reheat leftovers
Stayed 5 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Most efficient hotel I’ve ever stayed at
Stayed 2 nights in May 2024

10/10 Excellent

Casey-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room and property. Loved everything about it, location, bar. Super pleased with shower. Small but mighty. Highly recommend if you like to walk downtown.
Stayed 1 night in May 2024

8/10 Good

joanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent healthy breakfast items and great coffee bar. Our room was extremely small. Two people could not get dressed at the same time. The bed was comfortable but was up against the walls on three sides so that one of us had to climb over the other to get in and out of bed. Clean and modern.
Stayed 1 night in May 2024

10/10 Excellent

Dora

Everything was great.
Stayed 1 night in May 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and clean, and the staff was really nice. It’s too bad that the area that it is situated in is full of sketchy vagrants. Does not feel safe in the evening and night.
Stayed 3 nights in May 2024

10/10 Excellent

Dace, Glen Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Exceeded expectations. A
Stayed 3 nights in May 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent and it’s the second time I stayed here. The only thing I didn’t like were the pillows, they were so hard and tall that I couldn’t sleep and they gave me a headache.
Stayed 1 night in May 2024

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff and good location
Stayed 2 nights in May 2024
Response from citizen Juriana on May 21, 2024
Hi Vanessa,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Anik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!!!
Stayed 1 night in May 2024
Response from citizen Juriana on May 21, 2024
Hi Anik,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

2/10 Terrible

John

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I’ve never stayed at a hotel where #1 there’s NO PARKING #2 the room is extremely small and narrow For a hotel to change 400 a night you expect certain things. My fault for not reading the fine print. Would not recommend this hotel
Stayed 1 night in May 2024
Response from citizen Juriana on May 21, 2024
Hi John,Hi John,Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations, particularly concerning the parking and room size. We strive to be transparent about our amenities and room dimensions and regret any oversight in communication. We appreciate your comments as they help us improve our guest experience. Safe travels,citizen Juriana

8/10 Good

Kifork, Montebello

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from citizen Juriana on May 21, 2024
Hi Kifork,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient area close to everything. Only downside is they don’t have parking on site so we had to park in a parade a few blocks away.
Stayed 1 night in May 2024
Response from citizen Juriana on May 21, 2024
Hi Alyssa,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most unique hotel we have stayed in. The self checkin was very user friendly and the room was so amazing, all you need in a small package. The staff were over the top friendly and helpful
Stayed 2 nights in May 2024
Response from citizen Juriana on May 21, 2024
Hi Grant,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upscale smart hotel with inviting lounge and bar. The service was terrific. Now is our new # 1 Seattle place to stay!
Stayed 2 nights in May 2024
Response from citizen Juriana on May 21, 2024
Hi Carolyn,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Karla

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from citizen Juriana on May 21, 2024
Hi Karla,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Lumen Field and Pike Street Market. Fun rooms!
Stayed 1 night in May 2024
Response from citizen Juriana on May 21, 2024
Hi Jennifer,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great experience for my first time staying at a citizenM!! Staff very friendly! Clean!
Stayed 3 nights in May 2024
Response from citizen Juriana on May 21, 2024
Hi Brandon,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Phyllis

Traveled with group
Very neat and clean. Close to the activities I was interested in.
Stayed 2 nights in May 2024
Response from citizen Juriana on May 21, 2024
Hi Phyllis,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Jon, Greenacres

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sole disappointment was the lack of reasonable parking nearby.
Stayed 4 nights in May 2024
Response from citizen Juriana on May 21, 2024
Hi Jon,Thank you for the review.Great to hear you enjoyed the citizenM experience!We will certainly look into more parking options for our guests in the future.Safe travels,citizen Juriana

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky hotel if all you need is a bed and a shower. Fun experience.
Stayed 5 nights in Apr 2024
Response from citizen Juriana on May 21, 2024
Hi Paul,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has very modern features
Stayed 4 nights in May 2024
Response from citizen Juriana on May 21, 2024
Hi Leslie,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Keaton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is decently located to everything we wanted to do.
Stayed 4 nights in May 2024
Response from citizen Juriana on May 21, 2024
Hi Keaton,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved my stay! Modern, clean, and eco friendly. The staff was kind and helpful and I was able to walk to some local places.
Stayed 3 nights in May 2024
Response from citizen Juriana on May 21, 2024
Hi Sydney,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very different. The tablet was a cool idea.
Stayed 2 nights in May 2024
Response from citizen Juriana on May 13, 2024
Hi Douglas,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

8/10 Good

Brenda Ann, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from citizen Juriana on May 21, 2024
Hi Brenda,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Haydee

Traveled with family
Liked: Cleanliness, staff & service, amenities
We really enjoy the experience. It was so beautiful place
Stayed 5 nights in Apr 2024
Response from citizen Juriana on May 13, 2024
Hi Haydee,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Jaklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The room was small, as advertised, but we were out so much we didn't mind. The hotel has a fantastic location so we could walk or take the transit everywhere. Easy access from the airport using the rail. Breakfast was great. We're very pleased.
Stayed 3 nights in May 2024
Response from citizen Juriana on May 13, 2024
Hi Jaklyn,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Deepika Chennapura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modernised look
Stayed 4 nights in May 2024
Response from citizen Juriana on May 13, 2024
Hi Deepika,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

8/10 Good

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location away from the downtown core - yet walkable to attractions in about 15 mins. Good coffee shops nearby if you don’t want to pay for the full breakfast (which is outstanding but sometimes you just want a light meal). Only downside is lack of options to eat after 9pm. Room is small but functional - bed is comfortable but wish there was more options for the pillow (large very stuffed and firm). Shower pressure is mid-to-low, but the rainfall shower does its job. Overall a good option and would stay again.
Stayed 4 nights in May 2024
Response from citizen Juriana on May 21, 2024
Hi Aaron,Thank you for the review.Great to hear you enjoyed the citizenM experience!We will be replacing the pillows soon and have softer pillows currently available upon request.Safe travels,citizen Juriana

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible place...just keep in mind the rooms are very small, yet highly functional and clean. The lobby/common area is fabulous and welcoming. The staff is very helpful, going way above and beyond. It was wonderful to be right in Pioneer Square, walkable to the waterfront and Pike Place Market and much more.
Stayed 2 nights in May 2024
Response from citizen Juriana on May 13, 2024
Hi Kristin,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Jessica, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, will be back for sure! The staff was amazing - so welcoming!
Stayed 2 nights in May 2024
Response from citizen Juriana on May 13, 2024
Hi Jessica,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from citizen Juriana on May 13, 2024
Hi Randy,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from citizen Juriana on May 13, 2024
Hi Nicholas,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Xavier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but a lot of homeless
Stayed 4 nights in May 2024
Response from citizen Juriana on May 21, 2024
Hi Xavier,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 Excellent

Janet

New clean property in the center of everything!
Stayed 2 nights in May 2024
Response from citizen Juriana on May 13, 2024
Hi Janet,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

6/10 Okay

Robert

Stayed 1 night in Apr 2024