매일 뷔페식 무료 아침 식사 포함

컴포트 인 & 스위트 시택 에어포트 여행 후기

3 out of 5
컴포트 인 & 스위트 시택 에어포트
19333 International Blvd, SeaTac, WA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 361개" "
평점 8 - 좋아요. 1004개 이용 후기 중 314개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 170개" "
평점 4 - 별로예요. 1004개 이용 후기 중 86개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 73개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

MINJI

2022년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel for staying
The service was good and the breakfast was good. Above all the staff was very friendly. However, the parking space was small and it was difficult to park at night.
2019년 12월에 2박 숙박함
답변 제공: Rose Alvarez, General Manager 님, 2019년 12월 30일
We really appreciate your feedback and are so glad you enjoyed the breakfast. We are so humbled by your comments on our staff. We hope to serve you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: FD Staff 님, 2019년 11월 26일
Thanks for staying with us. We appreciate your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함
답변 제공: FD Staff 님, 2019년 11월 26일
Thanks for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Suh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
위치는 편리하나 편안히 잠잘 수 없음
가격대비 만족도가 낮았음. 공항 이용자를 위한 위치와 셔틀버스 운행, 짐 맡아주는 서비스는 좋았음. 호텔은 오래되어 낡은 느낌. 아침식사도 비슷한 급의 호텔에 비해 떨어짐. 밤에 윗 층에서 들리는 마루의 삐걱거리는 소리로 편히 잠을 잘 수 없었음.
2019년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
층간소음
위층에서 사람 걷는 소리와 삐걱대는 소리때문에 잠을 못잤음.
2019년 7월에 3박 숙박함

8/10 - 좋아요

kim 님, 김포시 고촌

좋아요: 객실의 편안함
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최악의숙박
최악의 숙박 이었음 지저분하고 방은 엄청 좁고.좋은게 하나도 없었음
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
좋은점과 나쁜점
호텔이 너무 낡아서 무서운 생각이 들었다. 호러영화속 호털같았다. 하지만 직원들이 친절해서 좋았고 공항까지 픽업이 가능해서 더좋았다
2019년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
시애틀 공항 인근 INN.
대체적으로 좋았어요.
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy after midnight checkin after delayed flight. Online checkin ahead helped. Good sleep. Waffles for breakfast. Limited yogurt flavors.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking seemed to be limited. A lady was really frustrated that she could not find a parking spot
2024년 4월에 1박 숙박함

8/10 - 좋아요

Mike 님, Langley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to the air port and had a 24/7 shuttle to the airport. I will be staying there again on out way home from our holiday.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

jocelyn

좋아요: 청결 상태
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tambra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Thank you so much.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Tambra,Thank you for your kind words about our team! Your appreciation means a lot to us, and we look forward to ensuring your next visit to Comfort Inn & Suites Sea-Tac Airport is just as enjoyable.

10/10 - 훌륭해요

DONALD

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함

8/10 - 좋아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff, comfy bed. Seatac is Seatac!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Kevin,Thank you for choosing to stay with us and for taking a moment to provide your review. We are pleased that our friendly service and comfortable beds added to the enjoyment of your visit. It was a pleasure to host you, and we look forward to welcoming you back to Comfort Inn & Suites Sea-Tac Airport.

4/10 - 별로예요

Alyssa

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Courtesy shuttle never came, waited ~22min before catching a Lyft. No reason it should have taken that long when the hotel is located 6min away from the airport. After calling the hotel front desk a second time, I was then informed to look for the “sleep inn” courtesy shuttle, when I was staying at a comfort inn property. These instructions were not written in the initial message I received from the property. Then, at check in, I was asked to pay $200 for incidentals. This is an outrageous amount for a 3 star hotel at best. Front desk person also seemed a bit irritable which only added to my subpar experience.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Alyssa,While we are happy to have you as our guest, we are sorry to see you were disappointed in your stay. We work hard daily to create a perfect experience for every guest and are continually learning and improving. We will be sure to review your comments as we move forward and hope to have another opportunity to welcome you back and impress you with our improvements.

10/10 - 훌륭해요

Fashoda

It was a great and friendly stay with great employees, I’ll highly book again 💯
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Fashoda,Thank you so much for choosing to stay with us at Comfort Inn & Suites Sea-Tac Airport. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. The pleasure was truly ours, and we can't wait to welcome you back.

10/10 - 훌륭해요

Maribel

좋아요: 청결 상태
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Kimberly

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor customer service!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Kimberly,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if you received anything short of your highest expectations. We assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments will be promptly addressed with our team to ensure improvement. We appreciate your feedback and hope for a chance to change your perceptions down the line.

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Easy
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Dear Paul,Thank you for your perfect rating. We trust you had the comfortable, welcoming experience we are known for at Comfort Inn & Suites Sea-Tac Airport, and we look forward to welcoming you back for another fantastic time.

2/10 - 너무 별로예요

Shelley

연인과의 여행
별로예요: 직원 및 서비스
Tried calling the airport shuttle for 15 minutes and no one answered. Very disappointed.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Shelley,Thank you for bringing this matter to our attention. We're disappointed to hear about your experience with our airport shuttle service. This falls short of the seamless service we strive to provide. Rest assured, we're addressing this promptly to ensure better responsiveness in the future. We value your patronage and hope for the chance to regain your trust on your next visit.

6/10 - 괜찮아요

Erin

가족 여행
좋아요: 직원 및 서비스
Dated, felt like it needed a good cleaning. The front desk staff was lovely, polite and helpful.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Erin,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff, we are sorry our accommodations weren't up to our usual high standards. We will be sure to review our policies and procedures with the team and hope to have another opportunity to welcome you back and impress you further.

8/10 - 좋아요

Yun Chi

2024년 3월에 1박 숙박함

8/10 - 좋아요

Stephen

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

jason

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, helpful staff.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Jason,Thank you for staying at Comfort Inn & Suites Sea-Tac Airport. We appreciate your feedback. We are happy to hear about your great experience. Our staff is always there to help you in any way possible. We are delighted to hear that your stay met your expectations. Thank you again for your review. We hope to host you again soon.

8/10 - 좋아요

Denise

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and close to airport
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Denise,Thank you for your positive review of Comfort Inn & Suites Sea-Tac Airport! We're happy you enjoyed our clean accommodations and proximity to the airport, and we hope you'll return.

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked this last minute. Comfort Inn got us in and it was so nice and clean.it smelled clean which I loved because you know its getting cleaned in between customers.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Dawn, Thank you for staying at Comfort Inn & Suites Sea-Tac Airport. We appreciate your recent feedback and taking the time to share your thoughts. We are glad you found your accommodations to be clean and comfortable. Our staff strives to ensure our guests have a comfortable stay and are always available to help in any way. We look forward to seeing you again.

6/10 - 괜찮아요

INDERPAL

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
There was a noise as if someone was dragging something heavy around every few seconds throughout the night.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Inderpal,Thank you for your feedback. We're very sorry to hear about the noise you encountered during your stay, and we apologize for the disturbance. Rest assured that we've shared your comments with our team so we can address this. We'd be honored to receive another chance to provide you with the peaceful stay you deserve.

2/10 - 너무 별로예요

Kanchan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I made a reservation just 3 hours before arrival and called the hotel to confirm my reservation, which they did. I called again upon arrival at the airport for the schedule - they gave me wrong directions. When I arrived at the hotel they said they did not have any more rooms and sent me to their sister hotel - Sleep Inn. Upon arrival at Sleep Inn they did not have a clean room identified and we had to wait for them to go look. Overall, e should have been checked in within 20-25 minutes after exiting the airport but the whole process took over 2.5 hours and we got to our room only after 2:30 am!!! It made the next work day super hard with just a few hours of sleep.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Kanchan,Thank you for taking a moment to leave a review. While it is rare that we overbook, we understand the inconvenience caused when this happens, and we sincerely apologize. We will be sure to discuss this matter internally to determine how we can better the guest experience in this respect. It is our hope that you will give us another chance to change your perceptions down the line.

10/10 - 훌륭해요

Bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great evening staff, helpful
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Bill,Our staff is our greatest asset, so we are thrilled to hear their efforts were worthy of a five-star rating! Hosting you again at Comfort Inn & Suites Sea-Tac Airport would be a treat, so please don't hesitate to revisit us for another flawless experience!

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a late check-in (1am) and staff facilitated my pickup from the airport--they were great. And I had an Amtrak train to catch that morning--they made sure my taxi was arranged as well. An overall pleasant, non-stressfull stay. I'll be back :-)
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Terri,It was such a pleasure having you as our guest! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Thank you for your kind review and perfect rating, and we look forward to your return!

8/10 - 좋아요

Shannan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not enough parking available. We had to park at the building next door and haul our luggage around the building in the dark.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Shannan,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport and for sharing your feedback. We are sorry to hear you had a concern with parking, and we will be sure to review your feedback to ensure everything is as it should be. We hope that otherwise you enjoyed your stay and we look forward to welcoming you back and impressing you further.

10/10 - 훌륭해요

Jodeen

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly service
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Maria,Thank you for choosing Comfort Inn & Suites Sea-Tac Airport! Our team is delighted you had a wonderful stay with us and received excellent service. We take pride in providing a phenomenal experience for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

8/10 - 좋아요

Randy W

가족 여행
좋아요: 직원 및 서비스
Just okay. Staff is very nice and friendly
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 15일
Dear Randy,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. If you're in the area again, please come back to see us.

8/10 - 좋아요

Jessica 님, Dartmouth

단체 여행
좋아요: 청결 상태
This was a good hotel for a quick sleep befor moving on with our journey. I did notice that some maintnance could be updated to the hotel. All and all o did havw w good sleep and it was reaonably priced. After a mistake expedia made i was glad we were able to find a place to sleep
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 9일
Dear Jessica,We were happy to provide you with affordable accommodations, and we're glad you had a restful sleep. Thank you for your suggestions for improvement. We'll keep your comments in mind, and we hope to see you again soon.

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and safe
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Gary,We're delighted to know that our clean, safe accommodations were the highlight of your visit and that you had a great experience with us overall. Thank you so much for the perfect rating and we hope you'll join us again soon.

6/10 - 괜찮아요

Andrew

좋아요: 청결 상태
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

EZGEL

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스
Small parking garage.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Stephanie,Thank you for choosing to stay at Comfort Inn & Suites Sea-Tac Airport! We understand that you'd prefer a larger parking garage. However, based on your positive rating, it sounds like your stay was otherwise pleasant. We appreciate your input and hope you'll return.

10/10 - 훌륭해요

Robin K

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Kai

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Lionel 님, Makawao

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is outstanding.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Lionel,Thanks for the glowing review of Comfort Inn & Suites Sea-Tac Airport! We're glad our delicious breakfast impressed you. It would be wonderful to welcome you back anytime.

8/10 - 좋아요

Abigail

2024년 2월에 1박 숙박함

4/10 - 별로예요

Amilcar

2024년 1월에 2박 숙박함

4/10 - 별로예요

Lrn

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They will not let you check in unless its 10-15 mins before 3 pm.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Thank you for expressing your concerns to us. We sincerely apologize for the inconvenience you experienced during check-in. As you mentioned, check-in is at 3 p.m. However, guests may check-in before noon for an additional fee (based on availability). Your feedback is important to us, and we hope to have a chance to make your next visit a better one.