룸, 퀸사이즈침대 2개, 금연 | 책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

라 퀸타 인 & 스위트 바이 윈덤 셀마/스미스필드 I-95 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 852개 이용 후기 중 404개" "
평점 8 - 좋아요. 852개 이용 후기 중 202개" "
평점 6 - 괜찮아요. 852개 이용 후기 중 107개" "
평점 4 - 별로예요. 852개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 852개 이용 후기 중 69개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Alba

가족 여행
Muy bueno
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Debra

Bed was terrible. Hard & when you moved you got a spring hitting your back Time to upgrade !!
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 26일
Thank you for taking the time to share your feedback with us. We're sorry to hear that you found the bed uncomfortable during your stay. Providing a restful and comfortable sleep experience is important to us, and we apologize for any inconvenience caused by the condition of the bed.Your comments regarding the bed will be shared with our management team for review, as we are continuously striving to improve our guests' experience. We appreciate your honesty and hope that despite this issue, you were able to enjoy the other aspects of your stay.If you choose to stay with us again in the future, please don't hesitate to let us know of any concerns you may have during your stay. We would welcome the opportunity to ensure your next experience with us is more enjoyable.

10/10 - 훌륭해요

Kathryn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was in a great location for our needs. Very clean and comfortable beds and pillows. We stayed on our way to and from our destination. 1 night each stay. Breakfast was good.
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 26일
Thank you for choosing to stay with us and for sharing your positive experience! We're delighted to hear that our hotel's location suited your needs and that you found the accommodations clean and comfortable. Providing a comfortable and convenient stay for our guests is our top priority, and we're glad to know that you enjoyed our breakfast offerings as well.We appreciate your kind words and your decision to stay with us on both legs of your journey. If your travels bring you back to the area in the future, we would be honored to welcome you back for another enjoyable stay.

8/10 - 좋아요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Douglas

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pet friendly and good provided breakfast.
2024년 5월에 4박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 26일
We're thrilled to hear that you enjoyed our pet-friendly accommodations and complimentary breakfast! Providing a welcoming environment for both you and your furry friend is important to us, and we're delighted that you found our breakfast offerings enjoyable. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!

8/10 - 좋아요

Bonnie 님, Overton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was fine.
2024년 5월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 26일
Thank you for your feedback. We're glad to hear that your stay with us was satisfactory. If there's anything specific we can do to improve and make your next stay even better, please don't hesitate to let our staff know how we may be of assistance. We value your input and hope to welcome you back again in the future.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Sarah

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
One of the beds in our room had not been changed. When we asked for new sheets we were not given a new blanket but we made due. Also if you need additional washcloths you may be asked to turn in your dirty ones first. But location was great and convenient to lots of places and the breakfast attendant was helpful and friendly
2024년 5월에 3박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 26일
Thank you for bringing these concerns to our attention. We sincerely apologize for the oversight regarding the bed linens in your room. Providing clean and comfortable accommodations is our top priority, and we regret any inconvenience this may have caused. Your feedback regarding the availability of additional washcloths is also appreciated, and we will review our procedures to ensure a more seamless experience for our guests in the future.On a positive note, we're glad to hear that you found our location convenient and that you received friendly assistance from our breakfast attendant. We will be sure to pass along your kind words to our team member.We hope to have the opportunity to welcome you back for a much-improved stay in the future.

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place to stay.
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 26일
Thank you for your wonderful feedback and for rating us 5/5! We're thrilled to hear that you had a very nice stay at our La Quinta Inn & Suites by Wyndham in Selma, NC. Providing excellent accommodations and service is our top priority, and we're delighted that we could meet your expectations. If you're ever back in the area, we'd love to welcome you back for another fantastic stay!

8/10 - 좋아요

SYLVAIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not a new glass shower
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 26일
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had an overall positive experience during your visit. We apologize for any inconvenience caused by the glass shower door, and we appreciate you bringing this to our attention. Our maintenance team will address this issue promptly to ensure that it doesn't impact future guests.We hope to have the opportunity to welcome you back for an even better stay in the future.

8/10 - 좋아요

Hyun Joo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

darron 님, Baltimore

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick and easy checkin and close to a lot of area….
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 26일
We're thrilled to hear that you had a quick and easy check-in experience and found our hotel conveniently located near many attractions! Thank you for taking the time to share your feedback with us. If there's anything else we can do to make your stay even better, please don't hesitate to let us know what you require when you next arrive to check in. We hope to welcome you back again soon for another great stay!

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

4/10 - 별로예요

Jörg

2024년 4월에 3박 숙박함

4/10 - 별로예요

janet

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom was dirty with black hairs stuck to the door trim and there were brown rust stains in the bathtub. The bath towels felt like sandpaper.
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 11일
We're truly sorry to hear about the cleanliness issues you encountered during your recent stay with us. Providing clean and comfortable accommodations is a top priority for us, and we regret that we fell short of meeting your expectations in this regard.Your feedback is invaluable to us, and we will address the cleanliness issues with our housekeeping team to ensure that necessary improvements are made immediately. Additionally, we apologize for the quality of the bath towels not meeting your expectations, and we will review this with our team to ensure that we are providing the best possible amenities for our guests.We understand the importance of a pleasant and comfortable stay, and we apologize for any inconvenience and discomfort this experience may have caused you. We hope to have the opportunity to regain your trust and provide you with a much-improved experience during any future stays with us.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Allison

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Its ok for a one night stay. PROS: *Quick Check in *Friendly gentleman at breakfast *Easy parking CONS: *Very weird smell and humid hallways * Not queen beds dont be decieved....more like full *Terrible Pillows *Asked for more pillows and was told everythin was locked up and the guy left with the key *Pool not fully functional and dirty
2024년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 5월 11일
Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found the check-in process efficient and that you received good service from our breakfast attendant.However, we apologize for the issues you encountered during your stay. We take your feedback seriously, and we will address the concerns about the smell and humidity in the hallways, as well as the condition of the beds and pillows, with our housekeeping and maintenance teams to ensure improvements are made.Regarding your request for more pillows, we apologize for the inconvenience you experienced. This does not align with our usual standards of service, and we will address this with our team to ensure that similar situations are handled more effectively in the future.We also apologize for any inconvenience caused by the pool not being fully functional and for any cleanliness issues. Your feedback will be shared with our management team to address these concerns promptly.We appreciate your honesty and hope to have the opportunity to improve your experience during any future stays with us.

6/10 - 괜찮아요

Kathryn

가족 여행
좋아요: 직원 및 서비스
.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Attentive staff.
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 30일
Thank you for choosing La Quinta Inn & Suites and for sharing your experience with us. We're delighted to hear that you found our staff to be attentive and that you had a good overall experience during your stay.Ensuring our guests feel well taken care of is our top priority, and we're pleased that our staff met your expectations.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another fine stay in the future.

8/10 - 좋아요

Norbert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hotel est relativemenr recent et propre Moin le dejeuner est acessible a partir 7hre tard
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 30일
Nous vous remercions d'avoir choisi notre hôtel et d'avoir partagé votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé notre établissement relativement récent et propre lors de votre séjour.Concernant le petit-déjeuner, nous apprécions votre retour. Nous comprenons l'importance de commencer la journée du bon pied, et nous allons certainement prendre en compte votre suggestion concernant les horaires. Nous allons évaluer la possibilité d'offrir des options de petit-déjeuner plus tôt pour mieux répondre aux besoins de nos clients.Nous espérons néanmoins que votre séjour a été agréable dans l'ensemble, et nous serions ravis de vous accueillir à nouveau à l'avenir pour une expérience encore plus satisfaisante.

2/10 - 너무 별로예요

Eneida

They cancel my reservation 😡 they overbooked the hotel I want my money back
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jose Rosario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo exelente,lo recomiendo
2024년 4월에 4박 숙박함

8/10 - 좋아요

Caroline

좋아요: 청결 상태, 편의 시설/서비스
Good
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Guy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and comfortable
2024년 4월에 3박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found your room to be clean and comfortable during your stay at our hotel.Ensuring a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we succeeded in providing that for you.Your recommendation means a lot to us, and we truly appreciate your kind words.We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Roselinda 님, newfoundland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pet friendly and convenient to the expressway.
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for sharing your wonderful experience at La Quinta Inn & Suites! We're thrilled to hear that you found our hotel to be pet-friendly and conveniently located near Interstate 95.Ensuring a comfortable and accommodating stay for both our guests and their furry companions is important to us, and we're delighted that we met your expectations in this regard.Your 5-star rating means a lot to us, and we truly appreciate your support. Should your travels bring you back to the area, we would be honored to welcome you and your pet back for another fantastic stay.

6/10 - 괜찮아요

Kennedi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I appreciated with how quick and easy the check in and out were. The staff was nice. However, the walls were either really thin or our neighbors were extremely noisy. Almost every night it was hard to fall asleep due to doors being slammed and i could even hear my neighbors phone going off. The 4th floor also had a weird smell to it and the internet didnt work that well.
2024년 4월에 4박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our check-in and check-out process to be quick and easy, and that our staff provided friendly service.However, we apologize for the noise disturbances and the issues you experienced with the walls and internet connection during your stay. Ensuring a peaceful and comfortable environment for our guests is important to us, and we regret that we fell short of your expectations in this regard.Additionally, we apologize for any inconvenience caused by the strange smell on the 4th floor. We will address this with our housekeeping team to ensure that it is resolved promptly.Your feedback is valuable to us, and we will take steps to address the issues you've raised to improve the experience for our future guests.We appreciate your choosing to stay with us and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

Janay

아이를 동반한 가족 여행
Get hotel will be staying again .
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for your positive review! We're thrilled to hear that you had a great experience at our hotel and that you plan to stay with us again in the future.Ensuring that our guests have a pleasant and comfortable stay is our top priority, and we're delighted that we met your expectations.We look forward to welcoming you back for another enjoyable stay.

10/10 - 훌륭해요

Roland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for sharing your positive experience at La Quinta Inn & Suites by Wyndham in Selma, NC! We're thrilled to hear that you had a good stay with us.Ensuring that our guests have a comfortable and enjoyable experience is our top priority, and we're pleased that we met your expectations.We appreciate your feedback and your choice to stay with us. Should your travels bring you back to Selma, NC, we would be honored to welcome you again for another great stay.

10/10 - 훌륭해요

Jeffrey

좋아요: 숙박 시설 상태 및 시설
Very clean and new
2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for sharing your feedback with us. We're thrilled to hear that you found our hotel to be very clean and new during your stay.Ensuring a fresh and welcoming environment for our guests is our top priority, and we're delighted that our efforts were evident during your visit.Your satisfaction means a lot to us, and we truly appreciate your kind words.We look forward to welcoming you back for another great stay in the future.

8/10 - 좋아요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy on and off location. It's a great place except there was a strong cooking type smell in hallway on 4th floor. Wasn't pleasant. I'm sure it was temporary. All else was good.
2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 14일
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be in a convenient location for accessing Interstate 95 and that you had an overall positive experience.However, we apologize for the strong cooking smell you encountered in the hallway on the 4th floor. While we're confident that this was a temporary issue, we understand that it was not pleasant and we apologize for any inconvenience it may have caused.We appreciate you bringing this matter to our attention, and we will take steps to ensure that similar situations are minimized in the future.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another great stay in the future.

10/10 - 훌륭해요

William

좋아요: 청결 상태
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

hongli

좋아요: 숙박 시설 상태 및 시설
Very good hotel
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

FAYE

연인과의 여행
좋아요: 청결 상태
Good location
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Cynthia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
3rd floor was terrible noisy people slamming doors, loud talking, until 3am. I finally fell asleep until 5am a little dog started barking. I always stay at La Quinta but this is my first bad experience. A long day at seminar and a 5 hr drive back home on 2-3 hours sleep is not good
2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 30일
Thank you for sharing your experience with us, and please accept our sincerest apologies for the inconvenience you experienced during your recent stay at La Quinta. We understand how disruptive noise disturbances can be, especially after a long day at a seminar and with an early drive ahead.Ensuring a peaceful and comfortable environment for all our guests is of utmost importance to us, and we regret that we fell short of providing you with the restful stay you deserved. Your feedback regarding the noise on the 3rd floor has been noted, and we will address this matter with our team to prevent such issues in the future.As a valued guest who has consistently chosen La Quinta, we deeply regret that this experience did not meet your expectations. We truly appreciate your loyalty, and we hope that you will give us another opportunity to regain your trust and provide you with the exceptional stay you deserve.Once again, we apologize for the inconvenience, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

8/10 - 좋아요

monique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super bien et pas cher.
2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 30일
Nous vous remercions d'avoir partagé votre expérience avec nous ! Nous sommes ravis d'apprendre que vous avez passé un excellent séjour et que vous avez trouvé notre hôtel super et abordable.Votre satisfaction est notre priorité, et nous sommes heureux que notre établissement ait répondu à vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite. En attendant, nous vous souhaitons tout le meilleur !

6/10 - 괜찮아요

LaVeta

연인과의 여행
좋아요: 직원 및 서비스
I stayed at this property due to its location. I would recommend staying here for short stays if you need to be in and out of the area. The walls are then so I heard everything in the hallway and the noise work me up both days. The hot water was nonexistent the entire stay. The room phone did not work. The staff was nice and accommodating as possible. Our room was big and spacious!
2024년 3월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 30일
Thank you for taking the time to share your feedback with us. We appreciate your detailed review and are glad to hear that you found our staff to be nice and accommodating, and that you enjoyed the spaciousness of your room.However, we sincerely apologize for the inconveniences you experienced during your stay, including the noise disturbances from the hallway, the lack of hot water, and the non-functional room phone. Please rest assured that we take your feedback seriously and will address these issues with our team to prevent recurrence in the future.Ensuring a comfortable and seamless experience for our guests is our top priority, and we regret that we fell short of your expectations in these areas. Your feedback is invaluable to us as we continuously strive to improve the quality of our services.We appreciate your recommendation for short stays and hope that we have the opportunity to welcome you back in the future to provide you with a much-improved experience.

8/10 - 좋아요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing that I didn’t like the hot water wasn’t getting hot the morning I was trying to shower but other than that nice place to stay
2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 30일
Thank you for taking the time to share your feedback with us. We're pleased to hear that you had an overall positive experience during your stay at our hotel.However, we apologize for the inconvenience you experienced with the hot water in the morning. Please know that providing a comfortable and seamless experience for our guests is our top priority, and we regret any discomfort this may have caused.Your feedback is valuable to us, and we will address the issue with our maintenance team to ensure that it's promptly resolved. We appreciate your understanding and patience in this matter.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

2/10 - 너무 별로예요

Shanell

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Sylvain

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Je ne connaissais pas cette chaîne d hotel vraiment appréciée les petites attentions, le confort, la déco. C'est propre, chaleureux, personnels sympathiques, le déjeuner c était bien oeufs, saucisses, patates, pain, enveloppes gruau, yogourt, café chaud et bien plus. Côté amélioration très peu. Le frigo ne fonctionnait pas, avisé l accueil mais personne edt venu, y a pas de salle d entraînement, le système de chauffage est difficile à comprendre mais pas bruyant et je n'ai pas réussi à faire fonctionner le séchoir. Nous avons loué une chambre à 2 lits et il y avait seulement une chaise. On aurait demandé cela à la personne qui serait venu pour le frigo mais personne n'est venue. Cela ne nous a pas empêcher de bien dormir car nous avions notre propre frigo mais peut-etre pour quelqu'un d'autre cela aurait poser problème. Merci pour le séjour. Je choisirai probablement d autres Quinta.
2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 10일
Merci d'avoir pris le temps de partager votre expérience après votre séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié votre expérience avec nous et que vous avez trouvé nos petites attentions, le confort, la décoration et le service du personnel à votre goût.Nous sommes également heureux que vous ayez apprécié notre petit-déjeuner varié et copieux. Votre satisfaction est notre priorité, et nous sommes reconnaissants pour vos commentaires positifs à cet égard.Cependant, nous sommes désolés d'apprendre que certains aspects de votre séjour n'ont pas été à la hauteur de vos attentes. Nous regrettons les problèmes rencontrés avec le réfrigérateur dans votre chambre, ainsi que le manque d'une salle d'entraînement et le système de chauffage complexe. Vos commentaires sont précieux pour nous, et nous les utiliserons pour identifier les domaines à améliorer afin d'offrir une meilleure expérience à nos clients à l'avenir.Nous sommes également désolés pour le manque de chaise supplémentaire dans votre chambre et pour le fait que notre équipe n'ait pas été en mesure de résoudre ce problème pendant votre séjour. Votre satisfaction est importante pour nous, et nous prendrons des mesures pour nous assurer que de tels problèmes ne se reproduisent pas à l'avenir.Nous vous remercions encore une fois d'avoir choisi de séjourner avec nous, et nous espérons avoir le plaisir de vous accueillir à nouveau dans l'un de nos hôtels La Quinta à l'avenir.

8/10 - 좋아요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Eau de la douche 2 choix : trop chaud ou trop froid; Isolation au bruit : très faible, on entend TOUT; ET Odeur de cigarette dans la chambre.
2024년 3월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 10일
Nous vous remercions d'avoir pris le temps de partager vos commentaires sur votre récent séjour chez nous. Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes.Nous prenons vos préoccupations très au sérieux et nous nous excusons sincèrement pour les inconvénients que vous avez rencontrés concernant la température de la douche, l'isolation phonique insuffisante et l'odeur de cigarette dans la chambre. Vos commentaires sont précieux pour nous, et nous utiliserons vos retours pour identifier les domaines à améliorer afin d'offrir une meilleure expérience à nos clients à l'avenir.Nous aimerions avoir l'occasion de vous accueillir à nouveau et de vous fournir un séjour plus agréable.Encore une fois, nous vous remercions pour votre retour, et nous espérons avoir l'opportunité de regagner votre confiance lors de votre prochaine visite.

10/10 - 훌륭해요

Marie-Eve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, amazing breakfast and close to autoroute
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 10일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel to be very clean and that you enjoyed our satisfying breakfast offerings, as well as our convenient location near I-95.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.

8/10 - 좋아요

Amanda

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Price cheap there reason why
Was way farther ride to outlets then stated no pool no vending machines they charged you $4 at front desk for what they had in a refrigerator there
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 10일
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced during your time with us.We understand the importance of providing accurate information to our guests, and we regret any confusion regarding the distance to the outlets. Additionally, we apologize for any disappointment regarding the absence of a pool and vending machines. We strive to ensure our guests have access to the amenities they expect, and we apologize if we fell short in this regard.Regarding the charge for items at the front desk, we apologize for any inconvenience this may have caused. Your feedback is invaluable, and we will review our policies to ensure transparency and fairness for our guests.We appreciate your candid feedback as it helps us identify areas for improvement. Please know that we take your comments seriously and will use them to enhance the experience for our guests in the future.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Steve

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was great
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 10일
Thank you for taking the time to share your feedback about your recent stay at our La Quinta Inn & Suites by Wyndham in Selma, NC. We are thrilled to hear that you had a great experience during your time with us.At La Quinta Inn & Suites, we strive to provide exceptional service and comfortable accommodations for all our guests, and we are pleased to learn that we succeeded in meeting your expectations.Your satisfaction is our top priority, and we truly appreciate your positive review. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.

10/10 - 훌륭해요

monique

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kenia

2024년 2월에 1박 숙박함