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The Siena PRIMO

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Luxury
5.0 star property
9.4

Exceptional

Warm sanctuary with poolside perks

A heated outdoor pool welcomes families year-round, with water warm enough for children even in winter. Inside, the kids' club entertains with play kitchens, toys, and friendly staff. After swimming, guests enjoy complimentary sweet potatoes and fish cakes served poolside between 8-10 PM.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩256,225
₩281,847 total
includes taxes & fees
Jun 23 - Jun 24

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 35000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does The Siena PRIMO have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Siena PRIMO?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at The Siena PRIMO on Jun 23, 2026 start from ₩256,225, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Siena PRIMO pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at The Siena PRIMO?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Siena PRIMO?

Check-out is at 11 AM.

Are there all-inclusive benefits at The Siena PRIMO?

Some rate plans available at this hotel are all-inclusive.

Where is The Siena PRIMO located?

This family-friendly Seogwipo hotel is located in Seogwipo City, within 3 mi (5 km) of Eongtto Falls and Jeju World Cup Stadium. Yakcheonsa Temple and Jusangjeolli Cliff are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 750 out of 1000 reviews
Rating 8 - Good. 167 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing kid friendly hotel. The breakfast buffet is very good. Very friendly to staff that all spoke English. Room was good value but food was overpriced.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family friendly resort tucked away from noisy city
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It so quiet and no clouding, It's very nice to stay!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

YOUNG JU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Toscana Jeju

Warm pool was great and all the staffs were so nice and kind. Salad bar and breakfast were so awesome, too.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Maheshi Purnima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, fabulous pool. Nice big rooms
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Yuran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country side get away

Overall very good but pool was not open and gaming area was not functioning. Also tv service was not user friendly or English programing for guests. Be aware there's no shuttle service available to airport or shopping areas
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

hyunjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

must stay hotel

Perfect place for price, luxury and convenience
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very satisfied with our stay. Very good with kids. Loved the swimming pool. We just loved everything during our stay. Highly recommended!!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

SUYEOB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great experience recommend
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone of the staff was kind and professional.
Verified

8/10 Good

Byoungho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff !

Everything was perfect only except for foods in the facility. It was too expensive.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed but we got to use their sister resort's pool. Their pool had cool laser shows with sauna facility. The room was big and clean with 2 washrooms. They needed to know if we woule join the breakfast night before. Smoking booth by the entrance was not very kid friendly. We didnt get to enjoy their free fishcake and sweet potatoes since the pool was closed. The hotel is a bit far from other touristy attractions and you definitely need a rental car.
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Jin

Liked: Cleanliness
Disliked: Property conditions & facilities
While the property is newly renovated it’s not a good experience. At the Siena primo, there’s only one restaurant and no coffee shop or any other dining amenities. You have to go across the parking lot for two other restaurants which aren’t that great. Also, the pool policy is crazy. They require you to wear a cap to go into the water for sanitary reasons. So stupid. What about people peeing in the water? Also, the location is not great. Away from many things. We would never recommend this place. Stay somewhere else.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Keren

Liked: Cleanliness
Disliked: Staff & service
This is the worst location in Jeju, there are hardly any taxis around, and the front desk staff were extremely rude to foreigners. Completely unhelpful and frankly pretty rude. Would not recommend not because of the awful front desk, but because the location is so out in Booneyland. Better off sticking with Parnas or Lotte, where there are a ton of things to do around the property.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the best hotel I have ever seen for young children. I have a two-year-old son and a baby. They had the best time here! This hotel is perfect because the rooms have toys for children, the pool had toys and free popcorn and cotton candy. They also had a movie playing! There is a kids play room, outside playground, and everything here is child friendly. The rooms even had stepstools so my son could reach the sink. And Nesquick chocolate milk mix next to the coffee. :) Breakfast was very child friendly as well and my son loved it. We will definitely be returning to this hotel. It is the best for young children!
Stayed 1 night in Jul 2022
Verified

8/10 Good

INGNA

Liked: Cleanliness, property conditions & facilities
다 좋았는데 벙커 침대에 머리를 아이가 많이 부딪혔어요 안전쿠션을 전체로 다했으면 하는 아숙움이 있네요 딱 한군데가 안된게 아쉬웠어요
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sehun

Liked: Cleanliness, property conditions & facilities
객실은 청결했고, 수건이나 생수가 충분히 제공됨.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jung Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
돌아가는 비행기편이 새벽이어서 택시가 없을까봐 걱정했었는데 프런트직원분이 신경써주셔서 택시 잘타고 공항에 문재없이 도착했어요. 서비스가 최고입니다!!! 모든면에서 친절하시고 꼼꼼하게 챙겨주셨어요~^^
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

HEE CHEOL

Liked: Cleanliness, staff & service, amenities
방도 깨끗하고 직원분들 모두 친절했습니다. 방 구성도 좋아서 아이들과 함께 보내기 좋았어요
Stayed 1 night in Nov 2025
Verified

8/10 Good

Taerin

Liked: Cleanliness, staff & service, amenities
네 다 좋았습니다.
Stayed 1 night in Nov 2025
Verified

8/10 Good

eunyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
디퓨저 향기가 좀 독해요. 그와엔 다 좋아요
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

HYUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 청결하고 직원분들이나, 아침조식도 매우만족 합니다.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hyejin

Liked: Cleanliness, staff & service, property conditions & facilities
방도 넓고 깨끗하고 조식은 정말 훌륭했어요 또 방문 하겠습니다
Stayed 2 nights in Sep 2025