샤퓨라 리조트

“Good rooms but zero activities and not professional staff. Slightly scary”

“A really great concept with such wide and thought out elements. ”

“Everything was fine at the hotel the presidential suite was great. The staff also was very nice but please dont forget to take cash as i was having issue paying with my international card.”

“Really a grand immersion into culture, clean and good size room, comfortable beds! Two pools with great views from the rooftop! Amazingly rich breakfast! What a gem!”

“The property is good Ruined our overall experience, the hospitality and service were extremely disappointing and fell far below what I would expect from a property of this standard It started with the key card not working for a room, and even after notifying the front desk we had to wait outside for ~30 minutes with kids. The cart services are not able to handle the load as the numbers don't match with the guests (275 rooms, 17 carts ). Room services were taking 1.5 hours to deliver even small...

“Chegamos no hotel, e tivemos a surpresa de que o mesmo nao tinha um quarto para a duracao de nossa reserva, apos uma longa discussão com o hotel acabamos reservando o JW marriot ao lado por 4x o preco que estavamos pagando e exigimos uma noite gratuita no dia da chegada, os mesmos nos informaram que podiamos comer por cortesia no hotel como nao haviam taxis ou carros na propriedade para nos levar a nenhum restaurante. No dia seguinte nos cobraram a refeição (terrivel). ”

“호텔은 어느 정도 만족스러운 상황이었다. 아쉬운 점은 샤워타올을 추가로 가져다달라고 3번이나 거듭 말해야했다. 또 가져온 타올도 잘 개워지지 않고 그냥 들고왔어. 블랭킷을 달라고 하였더니 마찬가지로 안 구워서 대충 둘둘 말아 들고옴. 냄새가 나지 않아서 다행인. 인도하는 것을 감안하면 비교적 양호한 서비스”

“Out of the city, infested with pegions, rooms are dated with old keys, floors squeak, NO HOT WATER! Maintenance told me that you have to keep the water running for 5-6 minutes before hot water will finally arrive. And I was being charged an arm and a leg for staying here! On the plus side, the pool and garden are quite beautiful and the place looks like an old palace from the outside.”

“The food is the best part. It's a nice quaint place for a relaxed weekend ( not more). The chef, staff, sales manager everyone were very hospitable. ”