"I stayed only for few hours. I have waited for an hour for the airport shuttle but no shuttle turned up. It was the other hotel shuttle kindly took me because he had returned twice and saw me still waiting. Spoke to the front desk and said you should have called. But none of this information has been said about calling in my booking. "
"Very mininal help and proactiveness from staff. Also very minimal attention to cleanliness in the breakfast area and dishes. Room cleanliness is great. Location is good as well."