Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 8 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at our hotel. At the same time we're deeply sorry to hear about your feelings of disappointment. We do wish to apologize for the unfortunate occurrences during your stay and we acknowledge that we failed in meeting your and our expectation in some aspects, such as the experience in the guest room and Front Desk. For the smell in the hallway, uncomfortable and noisy toilet seat and the hair in the bathtub, we certainly understand that it has clearly put you through some unpleasant experience. Please accept my sincere apologies, there is absolutely no excuse and this is something that our management team will continue to educate and train the team to improve and be better and better in the future. Additionally, we are sorry for the inconvenience caused by the ballpoint pen and invoice. Both of them that we could supply you and should you have any requirement during your stay, please feel free to contact our "Magic Center" or Guest Service Manager by dialing "0" from the landline in the guest room. Your comments will be shared with our Operations team and the necessary action and trainin will be taken immediately. Thank you very much again for your feedback. The team is looking forward to welcoming you back soon and be of your service.

Dear Wonho, Thank you for staying with us and sharing your comments. Great to see that you enjoyed your stay and found some great restaurants. The dodge place you have mentioned is one of the signature villages of Shenzhen city. Actually it is a part of Shenzhen History and it is more or less the only area in down town that has looked the same for the last 20 years or so. With the rapid growth of Shenzhen there is no other place like this and there are many local decalicies hidden in the neighborhood. Hope to see you again next time in Shenzhen! Regards Freddie

Dear Duk Rim Thanks for choosing Hilton Shenzhen Futian during your stay in Shenzhen, we do appreciate your comments of our friendly Team members and the closeness of the Subway line 2. Looking forward to welcoming you back soon again Regards Freddie

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. We would like to thank you for your positive comments about our staff and room. Your comments will be shared with our team members immediately. We are sincerely looking forward to your visit again in the near future. Thank you for your positive feedback and have a great day.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. I am delighted that you found our service and facilities to be of a satisfactory standard overall. Thank you for your feedback and we will keep improving. We sincerely look forward to your visit again in the near future

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. I've forwarded your comments to our operations team. We are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. Please feel free to contact us if you need assistance. We are sincerely looking forward to your visit again in the near future. Thank you for your positive feedback and have a great day.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. I am delighted that you found our service and facilities to be of a satisfactory standard overall. I would like to thank you for your positive comments about our location, price and service. Your comments will be shared with our team members immediately. Pleased accept my sincere apologies concerning the metro construction bad experience. Thank you for your feedback again. We sincerely look forward to your visit again in the near future.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to give us your reviews. We sincerely look forward to your visit again in the near future.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to give us your reviews.With regards to the new Shenzhen Metro construction underway, we regret having you received this unwelcome experience. We are always seeking for every opportunity to make each of our guest stay to be a pleasant memory. Thank you for your feedback and we will keep improving our service. We sincerely look forward to your visit again in the near future.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. It is always a great pleasure to receive comments such as yours, and I am delighted that you found our service and facilities to be of a satisfactory standard overall. We are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. We are sincerely looking forward to your visit again in the near future. Thank you for your positive feedback and have a great day.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to give us your reviews. We are always seeking for every opportunity to make each of our guest stay to be a pleasant memory. Thank you for your feedback and we will keep improving our service. We sincerely look forward to your visit again in the near future.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. I regret having you received this unwelcome experience. We have indeed taken the matter very seriously. The necessary actions will be taken immediately to avoid any future recurrence. We do value your comments as it is through them that we are able to further improve our service standards and facilities. We sincerely look forward to your visit again in the near future.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. We really value the guest feedback which is one of key source for me to know what we have done well to meet or exceed the guest expectation and where we have failed to keep our promise. But nevertheless, one thing we can assure you that we are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. We are sincerely looking forward to your visit again in the near future.

친애 하는 손님은, 심천 더 중대 한 중국 Hilton에서 체재를 당신을 감사 한다. 당신에 게 불편을 많이가지고 유지 하기 위해 도시 건설을 둘러싼 호텔로, 우리는 진심으로 사과를 표현 한다. 시 공학의 이해와 지원에 감사 드립니다.

힐튼 심천 그랜드 차이나 호텔에서 묵고 주셔서 감사 합니다! 그것은 매우 당신이 우리의 서비스와 호텔로 만족 하 고 즐거운 여행을 했다 알고 좋네요. 우리는 고품질의 서비스와 손님을 제공 하 고 앞으로 다음 숙박을 기대 영광입니다.

힐튼 심천 그랜드 차이나 호텔에서 묵고 주셔서 감사 합니다! 그것은 당신에 게 서 이러한 자세한 의견을 받을 수 있는 큰 영광입니다, 우리는 각 손님의 의견을 가치와 긍정적인 개선을 할 것입니다. 우리는 우리의 손님을 위한 고품질의 서비스를 제공 하기 위해, 앞으로 다음 숙박을 다하겠습니다 계속 작동 합니다.

힐튼 심천 그랜드 차이나 호텔에서 묵고 주셔서 감사 합니다! 그것은 당신에 게 서 이러한 자세한 의견을 받을 수 있는 큰 영광입니다, 우리는 각 손님의 의견을 가치와 긍정적인 개선을 할 것입니다. 우리는 우리의 손님을 위한 고품질의 서비스를 제공 하기 위해, 앞으로 다음 숙박을 다하겠습니다 계속 작동 합니다.

힐튼 심천 그랜드 차이나 호텔에서 숙박을 주셔서 감사 합니다! 그것은 그러한 상세한 코멘트를 받기에 대단한 영광 이다 우리는 모든 손님의 견해를 소중히 하 고 정확 하 게 긍정적인 개선을 할 것 이다. 우리는 높은 품질의 서비스와 함께 손님을 제공 하기 위해 최선을 다하고 있을 것입니다, 앞으로 당신의 다음 숙박을 찾고.

당신의 동족을 주셔서 감사 합니다. 앞으로 귀하의 다음 방문을 다하겠습니다.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. We are happy to hear that you enjoyed your stay and that the service level met with your expectations. We are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. We are sincerely looking forward to your visit again in the near future. Thank you for your positive feedback and have a great day.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. We are happy to hear that you enjoyed your stay and that the service level met with your expectations. We are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. We are sincerely looking forward to your visit again in the near future. Thank you for your positive feedback and have a great day.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. We really value the guest feedback which is one of key source for me to know what we have done well to meet or exceed the guest expectation and where we have failed to keep our promise. But nevertheless, one thing we can assure you that we are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. We are sincerely looking forward to your visit again in the near future.

Thanks for staying in our hotel during your travel in Shenzhen and taking very valuable time to fill and comment in our customer satisfaction survey questionnaire. I personally really value the guest feedback which is one of key source for me to know what we have done well to meet or exceed the guest expectation and where we have failed to keep our promise. We are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. Your feedback and suggestions are very important to us, please feel free to let us know for any further advice. I know we still have quite some work to do to make the hotel up to the level where we and guest expect. But I am also confident that with endless effort being made with whole team and continually improve based on the valuable feedback from the guest like you, we will deliver true by Hilton experience to the guest where they expect from us. To ensure every guest feels cared for, valued, and respected. Thank you again for your feedback and I sincerely invite you to come back again to allow us to serve you. Look forward to seeing you in the near future. Sincerely,

Thanks for staying in our hotel during your travel in Shenzhen and taking very valuable time to fill and comment in our customer satisfaction survey questionnaire. I personally really value the guest feedback which is one of key source for me to know what we have done well to meet or exceed the guest expectation and where we have failed to keep our promise. We are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. Your highly praised comment of our service has been a huge encouragement for our whole team. I know we still have quite some work to do to make the hotel up to the level where we and guest expect. But I am also confident that with endless effort being made with whole team and continually improve based on the valuable feedback from the guest like you, we will deliver true by Hilton experience to the guest where they expect from us. To ensure every guest feels cared for, valued, and respected. Thank you again for your feedback and I sincerely invite you to come back again to allow us to serve you again. Look forward to seeing you in the near future. Sincerely,

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. We are happy to hear that you enjoyed your stay and that the service level met with your expectations. We are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. We are sincerely looking forward to your visit again in the near future. Thank you for your positive feedback and have a great day.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. We really value the guest feedback which is one of key source for me to know what we have done well to meet or exceed the guest expectation and where we have failed to keep our promise. But nevertheless, one thing we can assure you that we are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. We are sincerely looking forward to your visit again in the near future.

Thank you for staying at the Hilton Shenzhen Futian and taking the time to provide us your reviews. We really value the guest feedback which is one of key source for me to know what we have done well to meet or exceed the guest expectation and where we have failed to keep our promise. But nevertheless, one thing we can assure you that we are always seeking for every opportunity to try the best to make each of our guest stay to be a pleasant memory. We are sincerely looking forward to your visit again in the near future.

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 3 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

尊敬的宾客您好，感谢您选择入住深圳大中华希尔顿酒店并且对于酒店住宿服务给予了良好的评价。我们很高兴您喜欢我们温馨舒适、友好诚挚的服务，我们所有希尔顿的员工都对提供卓越的服务充满了热忱。希望您能继续支持，我们会继续努力为您带来更优质的服务体验，您的支持是我们进步的动力，希望不久之后能与您再次相遇，祝您旅途顺利，生活愉快！

尊敬的宾客您好，感谢您花时间撰写近期在我们深圳大中华希尔顿酒店住宿的评论。酒店一直对房间与其他设施进行定期维护，努力为我们的客人提供放松舒适、明亮开放的环境，完善每一个细节来为您提供更高质量的入住体验，以便确保我们的标准。感谢您提出的反馈意见，我们会继续努力为您带来更优质的服务体验，希望不久之后能再次和您相遇，祝您旅途顺利，生活愉快。

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 8 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 2 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 4 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 4 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 8 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 6 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 4 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

尊敬的宾客您好，感谢您选择入住深圳大中华希尔顿酒店并且对于酒店住宿服务给予了评价。对于您遇到的房间味道问题，我们由衷感到抱歉。您的反馈让我们了解到我们的客房需要变得更为清新怡人，而这将帮助我们不断提高，这也是客人对我们的期望。我们也同整个酒店团队分享了您的意见，再次感谢您，并期望下次能再次和您相遇。