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"Good location, very close to the Shinagawa Station. From checking in to checking out, everything was good. The staff were helpful. Definitely will come back again."

"Enjoyed the complimentary Disney bus transportation "

"Clean room, good location "

"Book the Tokyo Tower view. You won’t be disappointed when you go to sleep with the orange hue in the background and all the other lights. It was magical having that view. The hotel is also very close to two train stations. The toilets were amazing and so was The Shop. The curry and rice dish was spectacular. I was licking the spoon. Room svc breakfast was nothing to write home about. Either Uber Eats or go out for better options. I took so many pics of the Tokyo tower view! "

"We loved staying here. We stayed in a standard room and it had plenty of storage for our trip and great amenities. We were coming from a different country so it was great to not have to pack any toiletry items. It was also convenient located to the subway stations so we could explore easily. We had breakfast at the buffet and there were a plenty of options that tasted great. If we come back to Japan we will definitely book again. "

"Very good location. Right next to the BA check in desk"

"Very clean and friendly"

"the room was clean, great service overall! "

"Clean and convenient "