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Reviews of Fountain Anguilla

3.5 out of 5
Fountain Anguilla
The Fountain Road, Shoal Bay

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 45 reviews" "
Rating 8 - Good. 17 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dinesh

Stayed 2 nights in Mar 2024

2/10 Terrible

Karim

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Chambre obsolète.
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I loved staying here. Tucked away, V idyllic, comfortable units, landscaped pool area etc. Access to beautiful Shoal Bay a few mins by foot or car (car recommended!). Front desk (Merlyn and Prudence) extremely warm and gracious as were all people working at Fountain Anguilla. Hope I get the opportunity to return!

10/10 Excellent

Efrem

Traveled with family
Liked: Cleanliness, property conditions & facilities
Prudence was great. Very accommodating and always willing to help improve the overall time spent at the hotel.
Stayed 7 nights in Jun 2023

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Allen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property itself was not too bad a lil dated but around it is an empty lot. Not a good a vacation view.
Stayed 3 nights in Jul 2022

8/10 Good

Rose M

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2022

8/10 Good

Josephine, Calgary

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The garden and pool area is like an Oasis. Very peaceful and quiet with good proximity to beautiful Shoal beach. Prudence the resident Manager is super, she provided very useful information, checked daily with us to see if we needed anything. Made arrangements for our RT-PCR test and booked our ferry back to St. Maarten. Outstanding customer service.
Stayed 6 nights in Oct 2021

10/10 Excellent

Shamika

Traveled with family
Liked: Cleanliness, room comfort
Fountain Stay
we enjoyed our stay . We had ample space and the views were amazing . Prudience and everyone was a great help making sure we had everything we needed . Every one was friendly . Every morning my kids would wake up and jump in the pool . Theres a short walk to the beach I tried on my own very seculded and peaceful but never alone as there was people on the beach . Then sunshine felt great as we relaxed at the Fountain cant wait to go back ; even before we reached home my kids already wanted to go back to the Fountain for another vacation .Thanks for the GREAT stay .
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Located on shoal bay one of the prettiest beaches good value for the price most restaurants are within driving distance the beach is a short walk away overall was nice but WiFi was not good at all
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 7 nights in Oct 2019

10/10 Excellent

Bernisuds, Cincinnati, Ohio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property on the best beach in anguilla. The property is very well maintained and the units are exquisitely appointed. Vonnie was great and provided for our daily needs and Prudence is a gem! She made sure we had everything we needed and took particular care to help us get ready for tropical storm/hurricane jerry. Thankfully it missed anguilla. The grounds are stunning and the access to washer/dryer was a nice touch. Would definitely recommend and stay again.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious. Close to the beach and restaurants
Stayed 2 nights in Jul 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Beach!
Friendly service. Lovely rooms though some have a few maintenance issues. Spectacular walking beach with a handful of good restaurants. Pool area is small but fine. Nice gardens. Free chairs for the beach. More details: https://etbtravelphotography.com/2019/04/02/three-days-in-anguilla/
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prudence and Annette are fabulous! Housekeeping fabulous! Very clean and quiet. I will definitely stay the again
Stayed 6 nights in May 2019
Response from Sherri on Jun 11, 2019
Thank you for your kind words. We hope to welcome you again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just returned home after a quick 5 day trip to Anguilla. The Fountain Residence was a very good choice. The rooms were laid out nicely with plenty of room to move around. It seemed like everything you would need was thought of and placed in your condo. Staff was extremely courteous and kind. Definitely booking again for next year for 10 days.
Stayed 4 nights in Apr 2019
Response from Sherri on May 6, 2019
John, thank you so much for your feedback. We look forward to welcoming you back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing residence
Amazing service ! Fountain Anguilla is a mix of relaxation and enjoying a carefree lifestyle with one of the most beautiful beaches in the world. The rooms are well furnished, with fully equipped kitchens, en suite bathrooms with walk in showers and balconies with ocean views. The pool area is surrounded by tropical landscape !
Stayed 8 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We really enjoyed our room; a studio on the top floor with the balcony overlooking the ocean. We also loved how quiet the residences were and the inviting pool in the private courtyard after returning from a day at the beach. Also appreciated being on Shoal Bay East Beach. The bed & bedding was very comfortable. Downsides... not enough outlets to plug in our devices, especially on either side of the bed. Wish there was a toaster so we could have toast with our coffee. There was no french milled soap in the shower. We had to buy our own.
Stayed 7 nights in Jan 2019
Response from Sherri on Jan 23, 2019
Thank you for your review and we are so happy to hear you enjoyed our great location on Shoal Bay! We hope to welcome you again soon.

8/10 Good

GR, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the seclusion and proximety to Shoal Bay which was just a short walk away. Cleaning service was hit & miss, but overall a good stay for the week. Would definetely book another stay.
Stayed 7 nights in Oct 2018
Response from Sherri on Nov 1, 2018
Thank you for taking the time to review! I am sorry we did not live up to your expectations with the housekeeping. I have shared your feedback with our team.

10/10 Excellent

Trey, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay in Shoal Beach area. Friendly check in/out process. Very quiet and relaxing. Quick walk to beach. Brink drinking water as the water is not suitable for drinking.
Stayed 2 nights in Sep 2018
Response from Sherri on Nov 1, 2018
Thank you for taking the time to review our property! I am happy to let you know that we have in the last 2 weeks installed a reverse osmosis system so our water is now suitable for drinking from the tap! We do hope you will visit us again in the future!

10/10 Excellent

Amanda , Waukee, Iowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All that you need
Grounds were pleasing and quiet. Pool area is inviting. Rooms were clean and shower was divine. Short walk to beautiful beach.
Stayed 3 nights in Feb 2018

8/10 Good

susie, sydney, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Everything was as expected, except for the kitchenette. Room had a mini fridge and microwave but no cooking facilities or crockery/cutlery so either hire a car or plan well and shop for groceries ( using the taxi from the port) before you arrive. We used the BBQ to cook breakfast and dinner as the few restaurants and cafes within walking distance only seemed to serve lunch. Good air con and overhead fan. Fantastic friendly staff. Pool was good with lovely pool towels and only a short walk to one of the best beaches I've ever swam at. Worth the effort to get there.
Response from Sherri on Oct 20, 2017
Thank you for taking the time to write a review. Each online booking platform can choose how they relay the information on the room types so we cannot always manipulate it. I will see if we can do something additional to show that the studio does not have a kitchen. Sorry about any confusion!

6/10 Okay

K, San Francisco

Liked: Cleanliness, staff & service
Disliked: Room comfort
Fantastic Room but the ants ruined everything
We enjoyed a few hours of our stay only. The hotel staff was nice enough to let us utilize another half for cooking. Even kept in contact via Whatsapp. Service was great until the ants was biting us during our entire week and the hotel stated their was nothing they could do. My family was sad and never wanted to vacation again. The Manager stated they just sprayed and when it rains the ants come in. We had bites everywhere. I started to stay at the Four Seasons and I wished I did. We appreciated the service but the ants just ruined everything.
Stayed 4 nights in Aug 2017
Response from Sherri on Oct 20, 2017
Thank you for taking the time to review and we are so sorry for your experience. We have the property professionally sprayed monthly and we also spray as needed in between. Unfortunately, in the Caribbean when food is left out or counters have crumbs, we can get bugs. I will discuss this with the staff to ensure they are better communicating ways to mitigate this.

10/10 Excellent

jim , jax florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good !
Short walk to beach , nice pool Great people Very clean , would stay there again
Stayed 3 nights in Sep 2017

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Fountain Residences.
Always a pleasure to visit Anguilla and spend a comfortable and relaxing time at The Fountain Residences. Tamarind Studio is cozy and beautiful. See you next summer!
Stayed 9 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
I like this property, but I did not love it
I would love to give this property a great review, because the people at the front office were amazing. It is a nice property, but not great. Considering it's fairly new, it's a little run down in certain areas (kitchen if not well-stocked, door handles are loose). We were on the first floor and the people above us were very loud so I don't think the construction is that great. It is a several minute walk to the beach, and you can get beach chairs but you have to walk quite a ways down the beach for that. The area is very quiet and unpretentious, unlike the Four Seasons which is at the other end of the island. I found the Fountain Residences to be quite expensive, for a mid-range condo not on the water. Shoal Bay Beach is great.
Stayed 3 nights in Aug 2017

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ohh yeah!
The fountain residences was a great value with a great location by near Shoal Bay East. It was nice to have a full kitchen when we decided to cook for ourselves, the ocean view was beautiful and the area is very quiet. Rent a jeep so you can explore the island, but know you have a relaxing place, with great A/C to come home to. Highly recomended for people who are self sufficient and dont need to pay for a fancy beach club to enjoy their time on vacation.
Stayed 10 nights in Jun 2017

10/10 Excellent

Adriana, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful condos
This was our first time in Anguilla .The staff at Fountain Residences was incredible ,took care of us above and beyond. The one bedroom condo we stayed in was very specious and comfortable with great view. The 2 minute walk to the beach is nothing to compliant about. We will be back.
Stayed 7 nights in May 2017
Response from Sherri on Jun 17, 2017
Thank you Adriana! We hope to see you back very soon! Safe Travels :)

8/10 Good

giuliano

Liked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was like having a home in Anguilla!
Everyone at the resort was awesome and so helpful! Bev and Cassandra were awesome and made us feel at home! I would definitely stay there again!! The room was very clean!! Bed was very comfortable!! View was awesome!

8/10 Good

JW, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condo on a budget
Everything's provided for in a budget condo. 3 minute walk to Shoal Bay East Beach.

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware! This place is in total disrepair!! We arrived in the late evening, were met by the owner, went out to eat and then settled in. No plug ins worked in the kitchen or bathroom. All 3 fixtures/handles for the shower fell off when we went to use it, unusable! Plus the phone didn't work, no iron or ironing board, no hand soap, tissue or screens on the windows. This room was totally unequipped for cooking. Trying to be patient (not the staff's fault) we spent the first day of our vacation waiting for the staff to fix things, with no luck. We asked for a new room and were told that the owner Bev was to come and see us. We waited the rest of the day for him to show up,(he never did!) and the staff reluctantly moved us to a (downgrade) smaller room. Room 2 was no better! Both windows were smashed in the patio door and unusable. The dishwasher was broken and there was a constant puddle on the kitchen floor from the leaking kitchen sink. Every 2-3 minutes there was an arcing electrical sound, the electrical outlets worked then didn't. Half the toaster worked, the safe had no batteries to use a code. The linens were thread bare with holes and the kitchen cup towels dirty. In all the places we have stayed good or not so good we have never written a review before, but this time we felt as if we had been taken advantage of and felt it important to let others know. If the owner had showed up as promised and set things straight we would have let this be!

8/10 Good

James, US

Liked: Cleanliness, room comfort
Close to Shoal bay east beach
For the money and location to Shoal bay, it's a good value for this hotel. Anguilla is an expensive island overall so we were able to save some money staying at this property. Nothing more to say about this.

10/10 Excellent

Scuba Dad, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to the Most Amazing Beach
This was my annual father daughter trip. We booked the Fountain because of the large living spaces, full kitchen and where it was centrally located to everything. When we arrived on island we were greeted by the taxi that the Hotel had setup for us. We were at the property within 20 minutes and greeted by the concierge. They took us on a very helpful tour of the grounds and the room. I was very impressed with the accommodations. The kitchen was amazing and very well stocked. We had pre purchased food and drinks which was all placed in fridge and put away by the staff. I definitely recommend using this service! Everything about the property was accurately described. We took a quick 2 minute walk to the beach and sat and had dinner at the restaurant and watched an amazing sunset. We really enjoyed the location with access to Shoal Bay and about 5 restaurants all walking distance. My daughter loved the paddle boards and kayaks that we rented on the beach. The snorkeling was great with the clear water. The pool was perfect for a swim at the end of a long day exploring the island. Overall the property was nice, quiet and had the amenities we wanted. This is definitely a place you want to stay and get away from the main stream busy resorts. We really felt at home here and are looking forward to coming back next year to dive more of the amazing ship wrecks!

8/10 Good

shell lover, New Jersey

Liked: Cleanliness, property conditions & facilities, room comfort
Fairly priced
We chose this place because it was on a beach we thought we wanted to experience. Although the beach had a number of places to eat the surf was quite rough while we were there and we spent almost every day at other beaches on the island where the surf was calmer. The pool was a nice addition to have at the end of the day. Housekeeping was good. So we would recommend this [we were two couples]. Some drawbacks however, when we arrived the concierge was not there to greet us and so we were shown in [after waiting quite awhile for someone to appear] by one of the housekeepers who really was not that knowledgeable about the unit - although she was very nice and tried to be helpful. When one of the concierges was available they were quite helpful but you never knew when they would appear or disappear. We were definitely supplied adequately with beach umbrellas but not chairs and we were undersupplied with dishes in the kitchen. The kitchen was not particularly well equipped really only the most basic equipment.

8/10 Good

Irene , Plattsburgh, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the comforts of home.
This is a one bedroom apartment that is new construction. I think about a year old. The apartment is nicely decorated and comfortable. The kitchen is complete with dishes, pans, and all necessary items. The balcony is giant with great out door furniture. The living room did not have curtains. The only mirror is over the bathroom sink. No full length mirror. I really liked that it is a 2 minute walk to the beach.

8/10 Good

Denice, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece of Heaven
Wonderful stay in Anguilla

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Muito bom, quartos e banheiros amplos, apenas colchão não muito bom. Trata--se de um semi flat com serviços de quarto, mas sem restaurante ou café da manhã. Praia excelente
Stayed 5 nights in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Bella struttura molto confortevole
Residence posizionato sulla splendida spiaggia di shoal bay east a pochi passi dalla stessa. Molto confortevole la mia stanza che prevedeva una camera da letto grande più cucina superaccessoriata.

8/10 Good

Klaus-Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Angela Maria, CORDOBA ARGENTINA

Liked: Room comfort
el paraiso llamado ANGUILLA
anguilla es un paraiso no0s fue bien pero voy a volver a otra playa donde esta el Carimar ahi me gusto mas el complejo the fountain es muy lindo pero muy solitario y no hay casi o poca atencion a la gente falta personal. Entonces voy a volver a anguila pero no ahi aunque la pase muy bien los dptos. tienen absolutamente de TODOOOOOOOO

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Dålig service
Hotellet har inte gångavstånd till restauranger eller några affärer (flera kilometer) men trots det ingen rekommendation om att hyra bil. Receptionen var endast bemannad under kontorstid och alla förfrågningar besvarades med att "ja, det ska vi undersöka" och sedan hördes inget mera. Telefonnummer som fanns uppskrivna för kontakt utanför kontorstid besvarades aldrig och ingen besvarade lämnade meddelanden. Hotellet har väldigt nära till fina stränder men att hyra bil var en nödvändighet för att kunna äta kunde de faktiskt meddelat. Ingen tillgång till taxi eller motsvarande heller. Rummet i sig var helt ok, lite synd att wifi inte fungerade särskilt bra.