외관

베스트 웨스턴 카티지 인 & 스위트 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 361개 이용 후기 중 205개" "
평점 8 - 좋아요. 361개 이용 후기 중 107개" "
평점 6 - 괜찮아요. 361개 이용 후기 중 25개" "
평점 4 - 별로예요. 361개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 361개 이용 후기 중 14개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Avis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Night person and day person very nice and helpful.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Avis,Thank you for the perfect rating and your kind words about our staff! We're thrilled to hear that both our night and day staff were nice and helpful during your stay. Providing excellent service and assistance to our guests is our top priority, and we're delighted that our team members made your experience enjoyable. We appreciate your feedback and look forward to welcoming you back for another wonderful stay!Sincerely, Hotel Manager

10/10 - 훌륭해요

Tiffani

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only problem I had waswith other guest smoking pot in their rooms. Not reallythe holtels fault, but I left with a headache from it. Beautiful property. Very kind staff. I travel alone and felt safe staying alone. Will reserve again next year!
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Tiffani,We're delighted to hear that you enjoyed your stay overall and felt safe during your time with us. We apologize for the inconvenience caused by other guests smoking in their rooms. Your comfort and well-being are important to us, and we'll do our best to address such issues in the future. Thank you for your kind words, and we look forward to welcoming you back next year!Sincerely, Hotel Manager

10/10 - 훌륭해요

Yolanda

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Yolanda, Thank you for your perfect rating! We're delighted to hear that our staff made a positive impression during your stay. Providing friendly and attentive service is a top priority for us, and we're glad to know that we succeeded in making your experience enjoyable. We hope to welcome you back again soon for another fantastic stay!Sincerely,Hotel Manager

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good clean property.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 9일
Dear Charles,Thank you for your positive feedback! We're delighted to hear that you found our property to be good and clean. Maintaining a high standard of cleanliness is a top priority for us, and we're glad that it contributed to your positive experience. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 - 좋아요

Kandi

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 20일
Dear Guest,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us. If there's anything we can do to make your next visit even better, please let us know.Sincerely, Hotel Manager

10/10 - 훌륭해요

Gloria

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Check in easy and fast. Friendly and professional staff. Helpful advice on dining options and points of interest.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Gloria,We're thrilled to hear about your positive check-in experience and the friendly, professional staff that assisted you. It's great to know that our team provided helpful advice on dining options and points of interest. We appreciate your feedback and look forward to hosting you again and providing the same level of excellent service during your future visits. Sincerely, Hotel Manager

8/10 - 좋아요

Elias

2024년 2월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear Elias,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were welcoming and helpful.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 1일
Dear John,Thank you for the stellar rating and positive feedback! We're delighted to hear that our staff made your stay enjoyable by being welcoming and helpful. Providing exceptional service is our priority, and we appreciate your recognition of our efforts. We hope to have the pleasure of hosting you again at our hotel in the future!Sincerely, Hotel Manager

8/10 - 좋아요

Chris

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms located on the back of the facility had nice views of a pond and nature. Staff was friendly and very helpful.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 7일
Dear Chris,Thank you for highlighting the positive aspects of your stay at our hotel. We are delighted to hear that you enjoyed the picturesque views of the pond and nature from the rooms located at the back of our facility. Additionally, we truly appreciate your kind words about our friendly and helpful staff. We look forward to welcoming you again.Sincerely, Hotel Manager

6/10 - 괜찮아요

Rebecca

단체 여행
별로예요: 숙박 시설 상태 및 시설
My friend and I were kept up by loud teenagers…the phones didn’t work. Also at checkout we found that we were charged THREE times!
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 5일
Dear Rebecca,Your comment is very much serious and such an incident has never been reported before. However, your observation is disturbing and we will investigate to find the real reasons. We appreciate your stay and we will ensure that this does not happen ever in the future. Sincerely, Hotel Manager

8/10 - 좋아요

Allen

좋아요: 청결 상태, 직원 및 서비스
답변 제공: Hotel Manager 님, 2024년 1월 31일
Dear Allen,Thanks for choosing our hotel for your stay and the 4 ratings you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Monica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was amazing
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 28일
Dear Guest,Thank you for sharing your positive feedback! We are thrilled to hear that you had an amazing experience with our service. Providing exceptional service is our priority, and we are delighted to have met your expectations. We appreciate your 5-star rating and hope to welcome you back for another outstanding stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice place to stay
This is the second time I've stayed here and it was very good both times. This time they were renovating, so there was a smell of paint in my room that went away in the evening. I could hear someone snoring in the next room, so the walls are a little thin. Very efficient staff.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 13일
Dear Susan,Thank you for being a returning guest! We're pleased to hear your positive feedback on our efficient staff. Apologies for any inconvenience caused by the ongoing renovations, including the temporary paint smell. We appreciate your understanding. We'll address the sound insulation concern to ensure a quieter experience for our guests. Looking forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 12일
Dear Christopher,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

10/10 - 훌륭해요

CARMEN

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The night staff at check-in was incredible. I did not get a name but she demonstrated the best customer service I have experienced at a hotel! She definitely went above and beyond and deserves a raise!
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 9일
Dear CARMEN,Thank you for your nice feedback. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

10/10 - 훌륭해요

Madi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We left my daughters tablet in our room thinking we would never see it again but someone just called me to let me know they found it and are going to mail it to us! Breakfast was EXCELLENT and the staff was so nice. If we ever pass through Carthage again, we will stop here. Thanks so much!
답변 제공: Hotel Manager 님, 2023년 12월 23일
Dear Madi,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear about the positive resolution regarding your daughter's tablet and the efforts made by our team to retrieve and mail it to you. We're also pleased that you enjoyed the excellent breakfast and found our staff to be so nice. Your kind words mean a lot to us, and we look forward to welcoming you back whenever you pass through Carthage. Thanks so much for choosing us!Sincerely, Hotel Manager

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great breakfast. very nice & helpful when I left my cards in the locked room
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 21일
Dear Donna,Thank you for your great feedback. We're delighted to hear that you enjoyed the breakfast and that our staff was very nice and helpful, especially when you left your cards in the locked room. Providing excellent service and assistance in such situations is a top priority for us. We appreciate your positive feedback, and it would be our pleasure to welcome you back for another great stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Saul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 21일
Dear Saul,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 18일
Dear Patrick,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 - 훌륭해요

Patricia 님, Cypress

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was well kept for what seemed to be an older hotel. Staff was helpful and accommodating with a late checkout due to our schedule. Room was comfortable and we enjoyed the breakfast. It was a good stop on our way home from a longer trip.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 19일
Dear Patricia,We're thrilled to receive your 5-star rating! It's wonderful to hear that you appreciated the well-kept condition of our hotel, the helpful staff, and the comfortable room. We're glad we could accommodate your schedule with a late checkout and that you enjoyed the breakfast. Thank you for making us a good stop on your journey home. We look forward to welcoming you again in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Binswanger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 20일
Dear Guest,Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Del

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always a great stay
2023년 11월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 14일
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Del

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always a Great Stay
Always great stay
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 9일
Dear Del,Thank you for your great feedback. We're thrilled to hear that you've consistently had a great stay with us! Your loyalty and positive feedback mean a lot to us. We'll continue to strive to provide you with exceptional experiences during your visits. We look forward to your next stay!Sincerely, Hotel Manager

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Carthage stay
Fantastic place, lovely room. Great breakfast
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 9일
Dear Joseph,Thank you for taking the time to share your experience about your recent stay at our hotel. We appreciate that you shared your experience so that we can continue to focus on improving the processes we have to satisfy our guests. We are thrilled to hear that you find our room clean, the staff very friendly, and the breakfast nice. We look forward to your next stay!Sincerely,Hotel Manager.

10/10 - 훌륭해요

Del

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Place
2023년 10월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 4일
Dear Del,Thank you for your perfect 10/10 rating and for describing our place as "great." We're delighted that you had an enjoyable experience, and we look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Troy

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 21일
Dear Troy,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 - 훌륭해요

Del

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
2023년 10월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 31일
Dear Del,Thank you for your perfect rating! We're pleased to hear that you had a great stay. We hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was great
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 31일
Dear James,Thank you for the perfect rating and concise feedback! We're delighted to hear that your stay was great. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Del

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Great place to stay
2023년 10월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 26일
Dear Del,Thank you for your comments. We're delighted to know you had a great stay. Your comments indicate that we're meeting our goal of serving our guests well. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Ann

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 9일
Dear Ann,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean facility and the breakfast is good. Not a lot of options in smaller cities, so this is definitely one of the nicer places to stay.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 18일
Dear Brandon,Thank you for your feedback. We're delighted to hear that you found our facility nice and clean and that you enjoyed our breakfast offerings. We're proud to be one of the nicer places to stay in the area. Your feedback is greatly appreciated, and we're committed to providing a welcoming and comfortable environment for our guests. We hope to have the pleasure of hosting you again in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was GOOD ! ! ! One minus is the breakfast menu , Same items every-day , offsets with a huge array of items you don't HAVE to eat the same thing everyday ! GREAT !
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 10일
Dear Anthony,We're delighted to hear that you had a good overall experience during your stay with us. While we're glad to offer a variety of breakfast items, we appreciate your feedback about the menu repetition. We'll take this into consideration as we strive to enhance our offerings for future guests. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

LES

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy camper
Best hotel in the entire town! Young man greeted me, checked me in, he was great! Slept like a baby! A/C was on point, room clean, breakfast as good. I highly recommend this hotel.
2023년 9월에 1박 숙박함
답변 제공: Harry 님, 2023년 9월 19일
Thank you for your review, we are glad you had a wonderful stay..

4/10 - 별로예요

Steve

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Sad situation
Still waiting for the manager to call with some issues we had.
2023년 9월에 1박 숙박함
답변 제공: harry 님, 2023년 9월 19일
Thank you will get up with the gm to let him know you had issues

10/10 - 훌륭해요

Christopher

2023년 8월에 1박 숙박함
답변 제공: Harry 님, 2023년 9월 5일
Thank You for your review

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Early fall trip
All went well except that the tub faucet was not working properly. I notified the desk at check out and they said they would take care of it.
2023년 8월에 1박 숙박함
답변 제공: Harry 님, 2023년 9월 5일
Thank you for your review

8/10 - 좋아요

Greg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay for a few days.
The hotel was clean, the bed was comfortable and the staff was friendly and professional. The only downside was the level of road noise that I heard from the loop traffic.
2023년 8월에 3박 숙박함
답변 제공: Harry 님, 2023년 8월 31일
Thank you for your review

8/10 - 좋아요

Monte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: harry 님, 2023년 8월 31일
Thank you

2/10 - 너무 별로예요

Josh

2023년 7월에 1박 숙박함
답변 제공: Harry 님, 2023년 8월 31일
Thank you

8/10 - 좋아요

Hector

2023년 7월에 1박 숙박함
답변 제공: Harry 님, 2023년 8월 31일
Thank You

8/10 - 좋아요

Ray

2023년 7월에 1박 숙박함
답변 제공: Harry 님, 2023년 9월 5일
Thank you for your review

8/10 - 좋아요

Gail B 님, Waxahachie

연인과의 여행
좋아요: 직원 및 서비스
We havd stayed before at this BW property, but don’t remember it being unkept. This trip we were disappointed to find that the room had not been really vacuumed (around baseboards especially) in what appeared quite a while. It had been out in the middle, and that was about it. The towels did not appear to have been laundered thoroughly to me. For sure not white. Everything just looked worn. The A/C was not sufficient for the size room we were in-but we had a ceiling fan that we could not adjust! The drawers and cabinets had not been dusted or wiped out in quite awhile-evidenced by the dirt and bugs in them. I realize that hotels have to move furniture out and around-however, this location had two entertainment units sitting right at the front door as you enter the hotel and 3 in the hallway right outside our door on the 2nd floor. This is very poor looking for guests. The pool had a broken ladder with Caution tape wrapped all around it saying don’t use. That is not a good look for this place. We were there for two nights and it could have been fixed quicker. If we were not paying to stay in a better hotel, I might not provide this review, but this BW was disappointing based on others we’ve stayed at. Fix your broken stuff, move your obsolete furniture out of my face and properly clean your rooms for paying guests!
2023년 7월에 2박 숙박함
답변 제공: Harry 님, 2023년 8월 31일
Thank you I will look into this matter myself..Thank you for your review

8/10 - 좋아요

Steven

2023년 7월에 1박 숙박함
답변 제공: Harry 님, 2023년 8월 31일
Thank you

6/10 - 괜찮아요

Bruce

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Desk attendant was very courteous and helpful. A/C in Room 103 did not work. Very quickly reassigned us to a replacement room with cold A/C, however the TV in that room did not work! In need of a attentive 'Property Manager' to routinely inspect the property and assign repairs in advance of the Guests encountering them!!
2023년 7월에 1박 숙박함
답변 제공: Harry 님, 2023년 7월 9일
Thank you for your review.

10/10 - 훌륭해요

Colton

2023년 6월에 1박 숙박함
답변 제공: Harry 님, 2023년 7월 9일
Thank You for your review

8/10 - 좋아요

Andy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property and comfortable room.
2023년 6월에 1박 숙박함
답변 제공: Harry 님, 2023년 7월 9일
Thank you for your review

8/10 - 좋아요

Billie

2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Jerry

2023년 6월에 1박 숙박함
답변 제공: Harry 님, 2023년 7월 9일
Thank you for your reveiw

10/10 - 훌륭해요

victor

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Mark

2023년 5월에 1박 숙박함
답변 제공: Harry 님, 2023년 6월 12일
Thank you for your review.