외관

시에나 VIP 여행 후기

시에나 VIP
Via Del Costone 11, Siena

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 299개 이용 후기 중 210개" "
평점 8 - 좋아요. 299개 이용 후기 중 66개" "
평점 6 - 괜찮아요. 299개 이용 후기 중 11개" "
평점 4 - 별로예요. 299개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 299개 이용 후기 중 8개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Cristina 님, 2023년 10월 3일
Thank you so much

10/10 - 훌륭해요

JEONGKEUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함
답변 제공: Cristina 님, 2021년 5월 24일
Thank you so much!!!

10/10 - 훌륭해요

Yongchu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
cozy place!
good location! good host!
2020년 2월에 1박 숙박함
답변 제공: Cristina 님, 2020년 2월 25일
Thank you!!!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ZTL 바로 안쪽에 있는 숙소라서 반드시 예약 후 호스트의 이메일에 응답해야 합니다. ZTL 바깥 쪽일 거라고 예상하고 있다가 밤에 숙소 다 와서야 알고 당황했네요. 다행히 호스트가 전화를 바로 받아주어서 잘 들어갈 수 있었어요. ZTL 통과해서 짐을 내리고 다시 ZTL바깥의 주차장에 주차하고 들어오면 돼요. 방이 너무 깨끗하고 넓어서 좋았어요. 아침식사도 딱 먹음직스럽게 주시구요! 시에나에 다시 가면 또 머물고 싶어요.
2019년 3월에 1박 숙박함
답변 제공: Cristina 님, 2019년 3월 30일
Thank you so much! Sometimes people forgets that Siena is an ancient medieval town and that it's impossible either to drive and park inside the city walls. We have a special agreement with the local police station for our guests, they can drive until the B&B to drop luggage and checkin and after park outside the restricted zone....but it's very important to follow our indications and to enter the city center from our gate!

10/10 - 훌륭해요

Arthur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed a lovely and clean room in the heart of Siena. The owners are conscientious and considerate. I would definitely stay there again!
2024년 4월에 2박 숙박함

8/10 - 좋아요

Karen 님, Windsor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
O
2024년 4월에 1박 숙박함
답변 제공: Cris 님, 2024년 5월 2일
Thank you

10/10 - 훌륭해요

Jorge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Many thanks to the friendly staff
2024년 4월에 1박 숙박함
답변 제공: Cris 님, 2024년 5월 2일
Thank you

10/10 - 훌륭해요

peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NICE PEOPLE GOOD ATTITUDE
2024년 4월에 3박 숙박함
답변 제공: Cris 님, 2024년 5월 2일
Thank you

10/10 - 훌륭해요

Rubi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! The host was kind and helpful!
2024년 4월에 1박 숙박함
답변 제공: Cris 님, 2024년 5월 2일
Thank you

8/10 - 좋아요

Didier

2024년 4월에 2박 숙박함
답변 제공: Cris 님, 2024년 5월 2일
Thank you

10/10 - 훌륭해요

Ericka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A little out of the way but there’s an escalator system very close that takes you to the center of town. Nice room, clean and quiet. They bring breakfast to your room!
2024년 4월에 2박 숙박함
답변 제공: Cris 님, 2024년 5월 2일
Thank you, our location is perfect because in few steps you can enter the Campo or the Duomo but out of crowdy streets.

10/10 - 훌륭해요

Adriana 님, temecula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location to go to the duomo and breakfast was eexcellentwaswhhelped us was amazinh!
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

craig

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

LEILA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Razoável
Minha experiência foi razoável, a pousada fica fora do centro historico, não tem recepção, o café da manhã ficou abaixo da minha expectativa. Servido no quarto .
2023년 10월에 3박 숙박함

8/10 - 좋아요

Geneviève

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bonne expérience dans l'ensemble
L'endroit convient quand on veut être au calme mais toutefois être à proximité des principaux points d'intérêts et des commerces. J'ai apprécié ma chambre (Fontegiusta) qui a une superbe vue sur la cathédrale san Domenico et la fontaine en contrebas. Le lit est particulièrement confortable. La salle d'eau pratique et bien agencée. L'accueil était bon. J'ai apprécié de pouvoir laisser ma valise à l'accueil pour continuer ma visite après le checkout et venir la récupérer plus tard. Le petit déjeuner gagnerait à proposer des produits de meilleure qualité et plus de choix.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Holly 님, Boulder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
General: -Being a B&B, there are check-in rules and staff only intermittently available, on site part-time -Cute, clean, bed more like US Queen, not many surfaces to unpack or put things on, lovely view -Centrally located with hilly but atmospheric climbs to historic areas and/or restaurants -Hard to get a taxi to leave, not near the train station, some parking if pre-arranged, some bus lines nearby, right above cooking school 'diLella'
2023년 10월에 1박 숙박함
답변 제공: Cristina 님, 2023년 11월 3일
Thank you for your nice review. Our location is unique because in a magic corner of medioeval history of Siena downtown. I carefully send email instructions to all my guests because Siena is locked into a restricted area belt. We do offer private parking for 15 euros/day. my assistant is on site from 3 pm to 7 pm...of course you can self checkin if you may arrive late...but it is not possible to enter the B&B after 11 pm. You reserved the littlest room but we have 3 amazing suites with king sixe double bed.

10/10 - 훌륭해요

Alice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely room
Lovely spacious room and great location. A couple of improvements could be made for comfort though. Curtains were too sheer to block out morning light thus precluding sleeping in. Adding a laundry service or providing more information would be great. We used google maps that directed us to a coin laundry quite far away but later noticed a closer laundromat.
Bathroom had plenty of storage.  Hot water could become a trickle at peak times so showering before going to dinner was best.
Pretty room.  Adequate, sensibly located electrical outlets for laptops and chargers.
Lots of storage for unpacking, with drawer space, shelves, hanging space and hooks for coats.
2023년 10월에 5박 숙박함
답변 제공: Cristina 님, 2023년 11월 3일
Thabk you for your lovely review. Curtains are light as all the forniture inside the room...but you can close the shutters outside the windows to have darkness. I am sorry...probably I forgot to show you how....in Europe shutters are very common...but I realized that abroad are not.

8/10 - 좋아요

Raeanne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location just a short (uphill) walk to the center of town and the Duomo area. The staff were very friendly and helpful, assisting with our late check-in and helping us find taxis both to and from the train station. We had no issues with communication, and the staff even went out of the way to provide gluten free breakfast options. Our only complaints – there was a big city celebration happening the 3 nights we were there, directly across the street from the B&B, so every night there was loud music and festivities til around midnight, sometimes later. Having a 4-year old with us, this made it difficult to sleep for all. I also think that the place could use a thorough deep-cleaning, particularly in the bathroom. Otherwise, we were happy to stay here and would visit again. Thank you!
2023년 10월에 3박 숙박함
답변 제공: Cristina 님, 2023년 10월 23일
Very sad to read your bad review. If you choose a location between the Duomo Cathedral and the Piazza del Campo square....it could happen that on saturday night some party or celebration can go through...If you are looking for absolute silence...you should have reserve in the countryside. You arrived very late in the night...and I was there to welcome you. We assisted you on finding taxi...that is a big trouble in Siena...spending about 2 hours at the phone for you. I reserved local restaurants for you and your group. You never complained about nothing in your room.

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay was wonderful. Great location. In walking distance to Piazza del Campo, the main square. Parking lot a minute walk away and they have reduced rates! We requested a crib and they had one set up with a clean sheet. Would definitely recommend to anyway, especially a family.
2023년 10월에 2박 숙박함
답변 제공: Cristina 님, 2023년 11월 3일
Thank you so much!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unacceptable communication
Christina should have communicated with us of a block party happening on our first night. Loud music, people partying outside our room till 2:00 am. Unable to sleep. None of this was told to us.
2023년 10월에 2박 숙박함
답변 제공: Cristina 님, 2023년 10월 18일
I am very sad to read your review.Our structure is located between the Duomo Cathedral and the Campo square. It happens that on saturai night to hear some noise. Unfortunately you was here on the winning celebration dinner of the Contrada of the GOOSE that won the last Palio horse race. it is something breathtaking to see an open dinner, drums, flags...and the horse at the beginning of the tables...celebrating with people!!! usually our guests appreciate it. I personally wrote a email to all my guests advising on this special saturai evening....but everything was over at midnight. I am sorry.

10/10 - 훌륭해요

Tatiana

2023년 10월에 5박 숙박함
답변 제공: Cristina 님, 2023년 11월 3일
Thank you

4/10 - 별로예요

Kellee

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Great room if you can ever find it. Loud outside!
The room was very nice. This place was horrible at giving correct info to us about how to arrive. The streets were blocked and the GPS brought us through town no cars allowed!! They had a massive festive that night with thousands. They boomed below our window two nights. It took us two hours circling to find parking then only met the housekeeper who spoke little English. We read another couple gave up and left asking for money back.
Booming music till late below the window.
2023년 10월에 3박 숙박함
답변 제공: Cristina 님, 2023년 10월 18일
I am very sorry to read your review. I personally send email with detailed instructions on how to reach the property...there is also an automatic message from Expedia immediately after reservation. We are in a very restricted area to cars but we do have private parking behind the structure....but it is hard if you don't read email...

8/10 - 좋아요

Manuela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The property was large, clean, comfortable and private. A bit of a distance from the centre of historic Siena bur not far, a pleasant walk day & night. A bonus, it's right next to the escalators that bring you up to the historic part of town which would otherwise be steep climb on many cobbled streets. Only complaint about this accommodation is lack of breakfast offerings at the advertised BnB, such as some jams, butter, crackers, sugar for the tea/coffee. Completely empty fridge & pantry except for a few cookies. Also we wonder about security. An item was taken from our room in the afternoon after the maid came in so not by the maid during her shift. Management refused to believe us but we are sure.
2023년 10월에 2박 숙박함
답변 제공: Cristina 님, 2023년 11월 3일
Thank you for your nice review. You reserved the queen studio and breakfast was an extra charge option. We offered to all guest cookies, tea pots and coffee tabs for free. You told us that you lost your hat but finally found it into your personal luggage...we are in a very safe area and security is absolutely sure.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Bad experience.
We couldn't even find the hotel from the street, because we had to get out of the car, take 5 escalators into the building, and then walk back down about 100 meters. We left all our luggage in the car. Some people's had an event with 1200 people in front of the hotel until 2am, and it was bright outside all night, so we couldn't sleep. Our trip was ruined. We are not satisfied and we left 7: 30 am . So we want money back.
2023년 10월에 1박 숙박함
답변 제공: Cristina 님, 2023년 10월 8일
I am sorry but you arrived without following our detailed instructions You entered the city from the opposite side of the city and you had to walk and use escalators.Next time contact us on advance

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful b and b
A hidden gem, great location and even the up hill walk to the city centre can be avoided with an escalator. Having to plan a time for breakfast the only slight drawback but otherwise a perfect b and b. Would highly recommend.
2023년 9월에 3박 숙박함
답변 제공: Cristina 님, 2023년 10월 9일
Thank you so much.

6/10 - 괜찮아요

PATRICK 님, Johnston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property staff and rooms are very nice and accommodating. The location and proximity to the escalator that takes you up to city center was be convenient and a welcome reprive to all the hills in Siena. My only complaint, which is not the owners fault at all was the 2 nights we were there......Fri and Sat. there were private outdoor events directly in front of our bed and breakfast building-with concerts going VERY late into the night. Almost 1:30 AM on Sat night. Even though the rooms have updated windows, the loud music was at a very loud level, and kept us awake. I would imagine this might be only in the weekend, and otherwise would definately recommend Siena VIP.
2023년 9월에 2박 숙박함
답변 제공: Cristina 님, 2023년 10월 3일
I perfectly understand you point of view but in Siena its very easy to find the Palio district that celebrates...and our B&B is just in front of the Contrada of the Goose territory...and it just won the last August Palio...so they were celebrating with a big big dinner where also the horse is invited. Many tourist enjoy the party and are very happy...

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff
2023년 9월에 2박 숙박함
답변 제공: Cristina 님, 2023년 10월 3일
Thank you so much

6/10 - 괜찮아요

Lucilla

연인과의 여행
별로예요: 직원 및 서비스
All’accoglienza non abbiamo trovato nessuno nonostante avessimo avvertito che saremmo arrivati alle 20:30 siamo stati noi che in mezzo alla confusione del festeggiamento del palio siamo dovuti andare cercare la persona che doveva darci le chiavi Camera rumorosa, tutta la notte non si è dormito per i festeggiamenti
2023년 9월에 1박 숙박함
답변 제공: Brunello6 님, 2023년 10월 2일
Grazie per il vostro commento. Il Check-in come ben specificato termina alle ore 8.00, pertanto avete usufruito del self check in. Inoltre, il giorno precedente, vi avevamo spiegato chiaramente, che dopo le ore 8 non era piu possibile entrare. Per quanto riguarda i festeggiamenti della contrada, si tratta solo di una cena, che termina prima di mezzanotte, siamo in centro a 100 metri da piazza del Campo. Se volete trovare personale, ad ogni ora, al chek in,dovete prenotare un hotel e non un b&b

10/10 - 훌륭해요

George

2023년 9월에 1박 숙박함
답변 제공: Cristina 님, 2023년 11월 3일
Thank you

10/10 - 훌륭해요

Noelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a great location, and friendly and helpful staff. The room was in excellent condition. Our only complain t was that we did not receive the pass for the private parking, which we were told would be available, until late on our second day in town, which meant we had to pay the full price of parking for the first two days. Otherwise, we were very happy and will return again if we are able to do so.
2023년 9월에 3박 숙박함
답변 제공: Cristina 님, 2023년 10월 3일
I am very sorry to read your review. All our guests can use our parking cards...but you arrived very late and self checkin without letting us know that you were coming by car. I am sorry.

10/10 - 훌륭해요

Damien

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic accommodation close to the old city. We will come back again for sure.
2023년 9월에 1박 숙박함
답변 제공: Cristina 님, 2023년 10월 3일
Thank you so much

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place, the lady who talk to us was extremely helpful and nice the breakfast made by the Colombian girls was fantastic . I recomend the place
2023년 9월에 1박 숙박함
답변 제공: Cristina 님, 2023년 10월 3일
Thank you so much, our girl Niyeret is really a dream....

8/10 - 좋아요

Man May Florence

2023년 9월에 2박 숙박함
답변 제공: Cristina 님, 2023년 10월 3일
Thank you so much

10/10 - 훌륭해요

Suzanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable and extremely well located. The breakfast offered a nice selection tailored to your preferences. The list of recommended restaurants was really helpful given so many choices in Siena!
2023년 8월에 2박 숙박함
답변 제공: Cristina 님, 2023년 10월 3일
Thank you so much

10/10 - 훌륭해요

Gigi 님, San Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Cristina 님, 2023년 10월 3일
Thank you so much

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr nettes Personal. Alles bequem zu Fuß erreichbar. Frühstück wurde uns im Zimmer serviert. Alles Top!

8/10 - 좋아요

Marco 님, San Jose

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property is small, the room was ok, the problem we got was to find the place, at the time we arrived (1:30pm) it was not possible to check in, and nearby nobody knew where the place was. Except for this, everything else was good.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Laura

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Damien

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

joanne

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

joanne

2023년 7월에 2박 숙박함

8/10 - 좋아요

valeria

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Jean

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very well located and quiet place. After receiving explanations, very easy to reach with an easy place to park the car. The flat is very nice, functional (you can prepare light meals and breakfast). There is a nice restaurant close to the flat and quieter than Sienna itself. The team is very nice and helpful. I would go back there if I have the opportunity.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

adrian

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice property with great location
2023년 6월에 1박 숙박함
답변 제공: Cristina 님, 2023년 6월 26일
Thank you so much.Our location is in a special location between the Duomo and the Campo square.Private parking is a must...but only on request.

10/10 - 훌륭해요

Deb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved this place. Elena was welcoming and responsive, especially with instructions on driving and parking. Having parking was really great. The location was wonderful - right at the bottom of (6!) escalators into the city center. So it was easily walkable. We (two parents, two teenagers) had the two bedroom apartment without breakfast, and it was worth the one drawback, which is that the bedrooms do not have solid doors. We’d recommend this to anyone!
2023년 6월에 1박 숙박함
답변 제공: Cristina 님, 2023년 6월 26일
Thank you so much!Siena city center was built upon 3 hills and it's amazing to have best escalators to reach the top and then only walk down the hill to visit all monuments!

10/10 - 훌륭해요

Irsa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a good and quiet location, but still near the old city by a short walk. Great views of the basilica San Domenio, and another short hike up to Istrice. Hotel room was nice and clean and the host was able to greet us when we told them the time we were arriving. Very accommodating and helpful.
2023년 5월에 2박 숙박함
답변 제공: Cristina 님, 2023년 6월 23일
Thank you. Our location is best in town!

10/10 - 훌륭해요

Deganit 님, Plano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Modern facilities. Parking behind the apartment. Building is next to an escalator that lands you 5 minutes walk from the Duomo.
2023년 6월에 1박 숙박함
답변 제공: Cristina 님, 2023년 6월 16일
Thank you so much. Our location is probably the best in town: you can reach it bt car, park behind your room into our private parking and reach all monument sites in few steps....but sleep in a very calm and quiet area.We only advise all guests that the first weekend of May the Contrada of the Goose celebrates its Saint and celebrates with dinner and music in front of the B&B...and that during the Palio days the horse of the Contrada of the Goose will be walking in front of your windows early in the morning.