Hilcart Road, Near Mahananda Bridge, Siliguri, West Bengal
이용 후기
5.8
표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 7개 이용 후기 중 0개" "
10 - 훌륭해요
0
평점 8 - 좋아요. 7개 이용 후기 중 3개" "
8 - 좋아요
3
평점 6 - 괜찮아요. 7개 이용 후기 중 2개" "
6 - 괜찮아요
2
평점 4 - 별로예요. 7개 이용 후기 중 0개" "
4 - 별로예요
0
평점 2 - 너무 별로예요. 7개 이용 후기 중 2개" "
2 - 너무 별로예요
2
6.4/10
청결 상태
6.4/10
직원 및 서비스
8.0/10
편의 시설/서비스
5.6/10
숙박 시설 상태 및 시설
이용 후기
8/10 - 좋아요
실제 이용하신 고객
2019년 5월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, helpful stuffs
실제 이용하신 고객
2019년 4월에 2박 숙박함
답변 제공: Debjyoti Guhathakurta 님, 2019년 5월 11일
We appreciate you taking the time to submit your ratings regarding your stay with us. According to the above mentioned review & ratings it's quite understood that you enjoyed our hospitality and services.
If your travels bring you back to SILIGURI, we hope to have the chance to welcome you again !!!
8/10 - 좋아요
실제 이용하신 고객
단체 여행
2019년 3월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
실제 이용하신 고객
2019년 2월에 1박 숙박함
답변 제공: Debjyoti Guhathakurta 님, 2019년 3월 5일
We thank you for your patronage. We are delighted to recieve positive comments and such reviews motivate us to further enhance our guest experience. We have also noted the corrective requirements mentioned above & further ensure you to take corrective requirements.
On behalf of our entire team at "CHAS HOTELS" we thank you for your business and we hope to see you again when your travel brings you back to "Siliguri".
2/10 - 너무 별로예요
실제 이용하신 고객
2018년 11월 14일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2018년 11월에 1박 숙박함
답변 제공: Debjyoti Guhathakurta 님, 2018년 11월 24일
Thank you very much for taking out time to review our hotel. As per your above rating it is quite understood that your experience was not satisfactory with us, though there is no comment or feedback written, we are not being able to figure out the problems. If you have any of those kindly feel free to write us, we shall be happy to rectify the same.
Thank you once again for the feedback.
8/10 - 좋아요
Udit 님, Sikkim
2018년 10월 15일
좋아요: 청결 상태, 객실의 편안함
Nice and comfortable at the heart of the city.
Good rooms- a bit on the smaller side though. This is ideal for a short stopover in between destinations.
The food is good. Order your food early and in case there is good crowd residing, make it a point to reach the dining early.
Udit
2018년 10월에 1박 숙박함
답변 제공: Debjyoti Guhathakurta 님, 2018년 11월 5일
We appreciate you taking the time to submit your review & ratings regarding your stay with us. According to the above mentioned review & ratings it's quite understood that you enjoyed our hospitality and services but there are some disappointments against room sizes & we request you further to inform us during you stay so that we can look after the best possibilities. If your travels bring you back to SILIGURI, we hope to have the chance to welcome you again !!!
6/10 - 괜찮아요
Kirti
2018년 10월 12일
좋아요: 직원 및 서비스
Not as expected from books description
Hotel Rajdanbar strives to be a great hotel and evident in the manner of the staff. Sadly the deco is dated and a lot of it facilities are ready for replacing. Not sure how but we ended up in a room with a round bed which had we been there for longer I would have asked for a different room. This was overpriced
Kirti
2018년 10월에 1박 숙박함
답변 제공: Debjyoti Guhathakurta 님, 2018년 11월 22일
We appreciate you taking the time to submit your review & ratings regarding your stay with us. We will thoroughly cross check with the concerns regarding room condition & will take corrective measures on the same.
We have noted all the improvement suggestions pointed above & will further assure you to rectify the same !!!
6/10 - 괜찮아요
SUNIL 님, HALDWANI
2018년 8월 7일
별로예요: 청결 상태, 객실의 편안함
Hotel is ok but service is poor.
Rooms are alright but service is poor. Food is also not upto the mark. It is good only if you are arriving late and leaving early.
SUNIL
2018년 7월에 1박 숙박함
답변 제공: Debjyoti Guhathakurta 님, 2018년 8월 7일
Thanks for sharing us your feedback. Quite shocked with your review as we are regularly trying to improvise the service standard. We are enquiring with every particular department regarding your dissatisfaction with the hotel services specially the food standard as mentioned. We never compromise on quality & the management will definitely go on with proper investigation against the concerned department related with the complain & will take strict action against the same. We highly regreat the inconvenience that you had to face during your stay in our hotel. We have taken your grievances into our consideration and assure that such inconvenience shall never be repeated. Thank-you very much for taking time in dropping your review which has given us the reason to correct our proceedings.
2/10 - 너무 별로예요
Tamajit 님, Asansol
2018년 7월 6일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Only advantage is close to Hong Kong market
At INR 2600 per night we were not even offered complementary breakfast. The most disgusting experience I ever had in my life.
Tamajit
2018년 7월에 1박 숙박함
답변 제공: Debjyoti Guhathakurta 님, 2018년 7월 16일
Firstly let me thank you for staying at Hotel Rajdarbar and taking the time to post your comments. Please allow me to apologize and express my embarrassment for the substandard service levels you have received, as our goal is to provide you with an overall excellent experience throughout your stay, every time you come to Rajdarbar. Incase of complimentary breakfast, I would like to clarify you that your booking was made on EP-Room Only basis, but at the portal we have all meal plans available to book. So we further recommend choose the meal plan while booking as per your wish. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.