실버톤, 신시내티의 수영장이 있는 호텔

“The staff was amazing so friendly! The hotel was great ”

“I checked in at 7:30 which was considered after hours so the door was locked. I had to call to find someone to help me. The elderly lady came to the door after a while but struggled to get it unlocked. I told her I was checking in and she kept asking me what room I was in. Finally I saw 2 keys on the counter with my name and explained I believed those were for me. I had reserved 2 rooms. The 1st room had a broken flusher on the toilet. The 2nd had a couple bugs in the tub. Check out was just as...

“The front desk staff(Zarah) went above and beyond her job description as she provided first-aid to my husband who took a fall in the parking lot. She cleaned and bandaged his knees. She also accompanied us to our room and got a bucket of ice for us. There were also 2 angels in the parking lot who helped us greatly. ”

“Property is badly in need of renovation. It was fairly clean, but tired and seedy. Pool is small. Parking is good, and there are two restaurants in walking distance. ”

“항상 만족하는 드루리 숙박입니다. 그런데 이번에는 한밤 중에 화재경보가 울려서 잠을 잘 못 잤습니다. 그 상황에 대한 어떤 설명도 없었고, 체크 아웃할 때 까지도 사과 한마디 듣지 못했습니다. 많은 숙박객들이 새벽에 경보에 놀라서 호텔 밖으로 나와야했던 상황에 대해서 누구도 설명도, 사과도 안하는 것은 도저히 이해하기 어려웠습니다. 드루리가 문제를 처리하는 방식을 처음 제대로 들여다 본 결과 신뢰하기 어렵다는 생각이 들었습니다.”

“Rooms are a bit small, but new and clean and the breakfast was one of the best I've seen anywhere.”