실버톤, 신시내티의 수영장이 있는 호텔

“The room was clean, friendly staff, easy to get in and out, and the proximity to the airport was a plus.”

“항상 만족하는 드루리 숙박입니다. 그런데 이번에는 한밤 중에 화재경보가 울려서 잠을 잘 못 잤습니다. 그 상황에 대한 어떤 설명도 없었고, 체크 아웃할 때 까지도 사과 한마디 듣지 못했습니다. 많은 숙박객들이 새벽에 경보에 놀라서 호텔 밖으로 나와야했던 상황에 대해서 누구도 설명도, 사과도 안하는 것은 도저히 이해하기 어려웠습니다. 드루리가 문제를 처리하는 방식을 처음 제대로 들여다 본 결과 신뢰하기 어렵다는 생각이 들었습니다.”

“Most of the staff were kind and quick to help. But there were issues. The suite we were given at first did not have the sofa bed we were expecting. The staff quickly sent a cot, which was fine. Then we discovered it had a terrible urine smell in the bedroom closet. The door of the closet would not close properly so we could not block it. The staff arranged for us to move to another suite. This one had a mildly unpleasant odor, which we decided not to complain about. We kept the air running to...

“Great stay we had to book last minute. The gentleman at the desk (pony tail and glasses) was so helpful and the positivity I needed after our horrible check in at holiday inn express (we cancelled and stayed at Tru instead). The room was great. Only complaint is I do not think it was vacuumed well. Crumbs in the floor. Looked like someone enjoyed ritz crackers. The 3rd floor also smelled of mildew in the hallway (not the room). Overall great stay! Would recommend!”

“towels had stains and I saw a roach in the room. Hotel needs to be renovated”

“Breakfast was amazing 👏 ”