Dear HIROMASA,Thank you for leaving a five star review for ibis budget Ruby, and loving the great accessibility we provide for our guests with our convenient location! Our hotel is perfect for travellers with our strategic location and easy accessibility to both airport, main attractions and city center. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Dear Valentine,Thank you for leaving compliments for our lovely hospitality team. We are delighted to know that you had been well taken care of during your stay with us. You are correct to point out that our hotel is in the vicinity of some really great food. As Singapore is a small city state, rooms in economy-tiered hotels are not spacious, but they are functional and have all the necessary features to provide guests with a comfortable rest. We are disappointed to hear that you did not like our firm mattresses which provide better support for the back. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive

Dear Tida,We are genuinely astounded to learn of your comments. Our hotel maintains a high standard of housekeeping management and has received many positive comments from our guests for our clean rooms. All our hotels were refurbished before they were rebranded to ibis budget and we regularly perform touchup for our facilities. Hence we do not agree with your opinion. Warm Regards,RolandGuest Experience Executive

Dear preeya,The Hotel Team is delighted to learn of your wonderful stay experience with us, from our hotel's excellent location and amazing hospitality team. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Em-on,We are delighted to hear that the service of our team, our excellent facilities and clean rooms were the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear SONGSIRI,Thank you for sharing your positive stay experience. We are delighted to hear that you had felt safe and comfortable while staying with us. Our hotel is a short 8 minutes walk to Aljunied MRT station and there is also a bus stop near our doorstep for direct access to city center and popular attractions. We would love to have the opportunity to welcome you back again.Warm Regards,RolandGuest Experience Executive

Dear Reymond,We appreciate your review and thank you for staying with us. It is lovely to hear that you had enjoyed your stay with us, and we hope to have the pleasure of inviting you through our doors again!Warm Regards,RolandGuest Experience Executive

Dear Randy,Thank you for choosing to stay with us. We look forward to welcome you back for a longer stay the next time to enjoy the cosy and affordable accommodations which our hotel is known for.Warm Regards,RolandGuest Experience Executive

Dear Kwok Wang,Thank you for staying with us and appreciating our highly competitive room rates. Our hotel is indeed a perfect choice for concert-goers with our close proximity to the National Stadium. There are also many great eateries in the vicinity for our guests to enjoy late night supper after an exciting night at the concert. We look forward to welcoming you back for another lovely stay with us!Warm Regards,RolandGuest Experience Executive

Dear Uwe,Thank you for staying with us and spotting a great bargain. Our hotel allows for easy access via Singapore's world class public transport system. Other than Aljunied MRT station which is around 8 minutes walk from our hotel, there is also a bus stop near our doorstep for direct access to city center and popular attractions. We hope to have the opportunity to welcome you back the next time you return to our beautiful city! Warm Regards,RolandGuest Experience Executive

Dear Kittiphat,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. Our hotel is a short 8 minutes walk to Aljunied MRT station. There is also a bus stop near our doorstep for direct access to city center and popular attractions. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Matt,Please do share your feedback directly with our Front Desk so that my colleagues can help to check and ensure that your stay continues to be undisturbed and pleasant. Warm Regards,RolandGuest Experience Executive

Dear KA FAI,Thank you for your five star review for Ibis Budget Ruby! Your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive

Dear Bing-Kit,Thank you for leaving a perfect review! Our hotel is perfect for travellers with our strategic location which allows for easy access to city center and the airport via our world class transport system. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Guy,The Hotel Team is delighted to receive your positive rating! We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Claude,Thank you for appreciating the excellent value from staying with us. We are delighted that you had spotted a great bargain and we can't wait to welcome you back again soon!Warm Regards,RolandGuest Experience Executive

Dear Guest,We appreciate your review and thank you for staying with us. Slippers are available upon request from my colleagues at the Front Desk. However, we hope that our guests can join us in our efforts to reduce single use products. Bath mats are provided in all our rooms. Please contact our front desk colleagues if it has been unintentionally missed out. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive

Dear erlinda,We are happy to hear of your positive compliments for our clean rooms, convenient location and the warm service from our helpful staff. Our hotel is a short 7 minutes walk to Aljunied MRT station and there are also many buses in the vicinity that allows for easy access to city center and popular attractions. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Muhammad,Thank you for leaving a perfect review! We take pride in catering to our guests’ needs the best way we can and your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Dear HIROMASA,Thank you for leaving a five star review for ibis budget Ruby, and loving the great accessibility we provide for our guests with our convenient location! The area is indeed filled with countless delectable dining options at all hours of the day and I hope you have had enough time to explore all sorts of local foods! We hope to have the opportunity to welcome you back the next time you return to our beautiful city!Warm Regards,RolandGuest Experience Executive

Dear Kim Fen,The Hotel Team is delighted to learn of your wonderful stay experience with us, in particular from our hotel's accessible location. Aljunied MRT station is a short 8 minutes walk from our hotel. Alternatively, there is also a bus stop near our doorstep for direct access to city center and popular attractions. We hope to have the pleasure of inviting you through our doors again.Warm Regards,RolandGuest Experience Executive

Dear Hai,It is heartening to hear that your stay had been a comfortable one and that our location and service had met to your expectations. Our hotel is indeed located near to Aljunied MRT station and allows for easy access to city center and popular attractions. We pride ourselves on delivering service from the heart and we have shared your kind recognition with our staff May. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive

Dear HOI KI,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We strive to make each stay as comfortable and affordable for all our guests and we are happy to learn that we had met your expectations. We would love to welcome you back soon.Warm Regards,RolandGuest Experience Executive

Dear HOI KI,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We strive to make each stay as comfortable and affordable for all our guests and we are happy to learn that we had met your expectations. We would love to welcome you back soon.Warm Regards,RolandGuest Experience Executive

Dear HIROMASA,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. You are correct to point out that the district is one of the most vibrant and authentic estates filled with many local delicacies that continue to operate into the wee hours of the morning. We hope you have found time to explore the various cuisines within our vicinity! We look forward to serving you again.Warm Regards,RolandGuest Experience Executive

Dear Keely,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. Slippers are available upon request from my colleagues at the Front Desk. However, we hope that our guests can join us in our efforts to reduce single use products. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear Dmitriy,Thank you for choosing to stay with us. As Singapore is a small city state, rooms (including bathrooms) in economy-tiered hotels are not spacious, but they are functional and have all the necessary features to provide guests with a comfortable rest. Our bathrooms are also fully functional with all the basic amenities available. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive

Dear Shota,Thank you for your patronage. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

Dear Hock-Keong,As our hotel advocates sustainability of the environment, we have stopped placing bottled water in the rooms. The water in Singapore is potable and a kettle is provided in the room. There is also a water dispenser placed in our hote lobby. Refrigerators are also available at our higher-tier rooms with just a small top up fee to enjoy the room upgrade.Warm Regards,RolandGuest Experience Executive