Dear Jeong Sang, Greetings! We are happy to learn you had an enjoyable and comfortable stay at our serviced residence. All of us sincerely thank you for your heartwarming compliment for our service and we are truly inspired our service has impressed you. We sincerely thank you for your valuable feedback on this building and we would like to assure you our management is working very hard with the relevant persons to seek improvements as we truly want our residents to fully enjoy their stays with us. It has been our great pleasure and privilege being of service to you and all of us earnestly look forward to welcoming you back in the near future. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Sir/Madam, greetings from your friendly team at Somerset Orchard! We are delighted your family and you had a great stay at our serviced residence and our spacious and fully-equipped apartment had exceeded your expectations. All of us are truly heartened to note you especially liked our strategic location along bustling Orchard Road and you had found it convenient as you were able to find many shopping malls and restaurants within close proximity to our residence. We sincerely hope you will now make Somerset Orchard your choice lodging in Singapore whenever your travels bring you back. We truly enjoyed being of service to your family and you, and we earnestly look forward to welcoming you back for another enjoyable and comfortable stay with us soon. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Sir/Madam, Greetings from the team at Somerset Orchard! We deeply regret to note you did not fully enjoy your stay at our serviced residence and we sincerely apologise for the disappointment caused to you. We are heartened to learn our strategic location in the midst of Orchard Road was ideal for your trip to Singapore. Thank you for your valuable feedback regarding the size of our Residents' Lounge where Continental Breakfast is served and our rooftop pool area. Please be assured our management is working hard to seek improvements as we truly want our residents to have wholly comfortable and enjoyable stays with us. It has been our pleasure hosting you and we earnestly hope to welcome you back, giving us an opportunity to serve you better. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Eulhwan, Greetings! The team at Somerset Orchard is heartened to note you enjoyed your stay at our serviced residence and our strategic location was ideal for your recent holiday in Singapore. Thank you for your honest feedback regarding our apartments and we assure you we shall be seeking improvements to spruce up our residence. It has been a great pleasure hosting you at Somerset Orchard and all of us truly look forward to welcoming you back in the near future. Thank you. Best regards, Cynthia Lim, Resident Relatins Manager

Dear Not Provided, Greetings from the team at Somerset Orchard! We are delighted you had an enjoyable and comfortable stay at our serviced residence and our spacious apartment was ideal for your family. We are also heartened to note you have found our strategic location very conveninent due to its accessibility to many shops, eateries and nearby Somerset MRT station. All of us truly hope Sonerset Orchard will now be your choice lodging whenever your travels bring you back to our friendly shores. It has been our great pleasure being of service to you and we earnestly look forward to hosting you again soon. Best regards, Cynthia Lim, Resident Relations Manager

Dear Sir/Madam, Greetings from the team at Somerset Orchard Singapore! We are happy to note you had a comfortable and enjoyable stay with us. We are indeed heartened to know you especially liked the availability of a children's playroom within our premises. Our management sincerely recognizes the need to provide facilities for children as we understand nothing completes a family holiday as much as having the young ones involved and happy. We sincerely apologise for the inconvenience and disappointment caused to you when there was no cleaning service carried out in your apartment despite your request. Kindly allow us to clarify we do not have full Housekeeping services on Sundays and Public Holidays, although our team members would be most pleased to assist in providing clean towels and disposing any trash from our residents' apartments upon their request. We are truly sorry if our Housekeeping policy was not well communicated and for having your family inconvenience due to this shortfall. Please be advised we shall be counseling our team members on their communication skills so we may avert similar situations in the future. It has been a great pleasure hosting your family and you at Somerset Orchard Singapore and all of us sincerely hope to welcome you back, giving us an opportunity to serve you better. Thank you. Best regards, Cynthia Lim Resident Relations Manager

Dear Sangil, Greetings from the team at Somerset Orchard Singapore! Thank you for rating your stay experience at our serviced residence. It has been a great pleasure hosting your stay and the team sincerely hopes to welcome you back in the near future, for a more enjoyable and comfortable stay. Best regards, Cynthia Lim Resident Relations Manager

Dear Myong Kyun, Greetings from the team at Somerset Orchard Singapore! We are heartened to note your family and you had a comfortable stay at our serviced residence. We are delighted you have found our central location in the midst of Orchard Road to be ideal for your holiday in Singapore. We are truly sorry if you have been disappointed with our Continental Breakfast selection. Please be assured we shall be reviewing our Continental Breakfast selection and seeking improvements. It has been a pleasure hosting your family and you. We sincerely look forward to welcoming you back, giving us an opportunity to serve you better. Best regards, Cynthia Lim Resident Relations Manager

Dear Wilson, Greetings! We sincerely apologise for the disappointment and inconvenience caused to you by our Guest Service team member's service lapse. Kindly allow us to assure we have since counseled this team member concerned and have reminded our team members on the importance of acceding to our residents' requests expeditiously and efficiently. Despite this inopportune incident, we sincerely hope you enjoyed your stay with us. It has been our great pleasure hosting you at Somerset Orchard. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Teri, Greetings from your friendly team at Somerset Orchard! We are delighted you had a wholly enjoyable and comfortable stay at our serviced residence and our spacious apartment was ideal for your stay requirements. All of us are truly appreciative by your lovely compliment for our service and your kind mention really inspires all of us to always strive for service excellence. We sincerely hope you will now make Somerset Orchard your choice lodging whenever your travels bring you back to Singapore. It has been our great pleasure and privilege being of service to you. We earnestly look forward to welcoming you back and hosting you again. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Lia, Greetings from the team at Somerset Orchard! We are thrilled to learn you had an enjoyable and comfortable stay at our serviced residence. All of us are truly happy you have found our central location along bustling Orchard Road ideal for your recent holiday in Singapore and we sincerely hope you will make our residence your choice lodging whenever your travels bring you back. It has been our great pleasure hosting you at Somerset Orchard and we truly look forward to welcoming you back for another enjoyable and comfortable stay with us soon. Thank you for your valuable support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Ian, Greetings from the team at Somerset Orchard! We are heartened to learn you had an enjoyable and comfortable stay at our serviced residence and our spacious apartment had pleasantly surprised you. All of us are happy you have found our strategic location at Orchard Road both convenient and ideal for your recent holiday in Singapore. We sincerely hope to welcome you back for several more stays with us. It has been our great pleasure hosting you and we earmestly look forward to being of service to you again soon. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Chris, Greetings! Thank you for choosing our serviced residence for your recent holiday in Singapore. All of us are truly heartened to learn you have enjoyed your stay and our fully-equipped apartment was suitable for your stay requirements. We sincerely apologise for any inconvenience caused to you by the drainage. Kindly be advised we have since carried out the necessary corrective works in the 2-bedroom Deluxe apartment you had stayed in and we sincerely thank you for your valuable feedback which you provided in your post-stay survey. It has been our great pleasure being of service to you and all of us sincerely look forward to welcoming you back in the near future. Thank you for your valuable support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Valued Resident, Greetings! Thank you for choosing Somerset Orchard! We are indeed heartened to note you had an enjoyable and comfortable stay at our serviced residence. It has been our great pleasure being of service to you and all of us earnestly hope to welcome you back for sevarl stays with us. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Valued Resident, Greetings! We are heartened to learn you have enjoyed our central location along bustling Orchard Road and have found our service customer-centric. Thank you for your honest feedback on the condition of our apartments. We assure you we shall be sharing your valuable feedback with the relevant persons so improvements can be sought. It has been our great pleasure being of service to you and all of us earnestly look forward to welcoming you back soon. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Blackers, Greetings! We are indeed thrilled to learn you enjoyed your stay at our serviced residence and have found our central location along bustling Orchard Road ideal for your recent holiday in Singapore. All of us sincerely thank you for your heartwarming compliment for our service as your kind mention truly inspires us to always provide the best service in our industry. We sincerely thank you for your valuable and candid feedback on our apartments. Please allow us to assure you we shall be sharing your useful feedback with our management so they may review improvement plans. It has truly been our great pleasure being of service to you and we earnestly look forward to welcoming you back in the near future. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Valued Resident, Greetings! Thank you for taking time to review your recent stay with us and we are indeed delighted to hear our team made your stay enjoyable and pleasant. All of us are truly appreciative of your valuable feedback regarding the size of our Residents' Lounge where Continental Breakfast is served and assure you we shall be sharing your feedback with the relevant persons so improvement plans may be reviewed. We sincerely apologise for any disappointment and inconvenience caused to you. All of us truly enjoyed being of service to you and we earnestly look forward to being of service to you again in the near future. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Bianca, Greeting! The team at Somerset Orchard is delighted you had a great stay at our serviced residence and we are indeed heartened to note our strategic location along bustling Orchard Road has exceeded your expectations. Thank you for your valuable feedback on the size of our Residents' Lounge where Continental Breakfast is served. Please allow us to assure you our management is working hard with the relevant persons to seek improvement in this area and we sincerely hope this unfortunate shortfall will not deter you from staying with us again as all of us would truly want to be of service to you again whenever your travels bring you back to our friendly shore. It has been our great pleasure hosting you at Somerset Orchard and we earnestly look forward to being of service to you again soon. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Valued Resident, Greetings from your friendly team at Somerset Orchard! We are delighted you had a great stay at our serviced residence and that you have found our central location along bustling Orchard Road ideal for your recent holiday in Singapore. All of us are truly heartened to learn you have enjoyed our service and we sincerely thank you for your heartwarming compliment. We sincerely hope you will now make Somerset Orchard your choice accommodation in Singapore after your recent comfortable and enjoyable stay with us. It has been our great pleasure being of service to you and we earnestly look forward to welcoming you back in the near future. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Sir/Madam, Greetings from the team at Somerset Orchard! We are truly heartened to note your family and you had an enjoyable and comfortable stay at our serviced residence and that our spacious fully-quipped apartment was ideal for your stay requirements. All of us are also happy to note you have found our central location along Singapore's main shopping belt convenient and your children had enjoyed spending time in our Children's Playroom. We sincerely thank you for your honest and valuable feedback on our apartments and Residents' Lounge, and we assure you our management is working hard with the relevant persons on improvement plans. It has been our great pleasure being of service to your family and you, and all of us earnestly hope to welcome you back in the future. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Fernando Augusto, Greetings from the team at Somerset Orchard! We are delighted you had a comfortable and enjoyable stay at our serviced residence. We deeply regret to learn the only detraction of your stay with us was the selection of the Continental Breakfast service and we sincerely apologise for any disappointment caused to you. Please be assured we shall be reviewing our Continental Breakfast fare for improvements. It has been our great pleasure being of service to you and we earnestly look forward to welcoming you back soon. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Sir/Madam, Greetings from your friendly team at Somerset Orchard! We sincerely thank you for taking time to share your stay experience at our serviced residence and we are delighted you had a great stay with us. all of us are especially heartened to note you have found our strategic location along bustling Orchard Road perfect for your recent holiday in Singapore and we truly hope you will now make our residence your favoured lodging whenever your travels bring you back to Singapore. It has been our great pleasure being of service to you and all of us earnestly look forward to welcoming you back for another enjoyable and comfortable stay with us soon. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Sir/Madam, Greetings from the team at Somerset Orchard! Thank you for rating your recent stay at our serviced residence. All of us are truly heartened to note you have accorded us with a high rating for your recent stay with us as it shows us you had a comfortable and enjoyable stay with us. We sincerely hope you will now make our residence your choice lodging in Singapore as we truly look forward to hosting you again at Somerset Orchard. It has been our great pleasure being of service to you and we earnestly look forward to welcoming you back in the near future. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Tiane, Greetings from the team at Somerset Orchard! We are heartened to note your family and you had a comfortable and enjoyable stay at our serviced residence and have found our central location along Singapore's main shopping belt ideal for your recent holiday in Singapore. We sincerely thank you for your valuable feedback regarding the expansion of our Residents' Lounge and we would like to assure you our management shall be sharing your much appreciated feedback with the relevant persons so improvements can be sought. It has been our great pleasure hosting your family and you at Somerset Orchard and we truly look forward to being of service to you again soon. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Alan, Greetings from your friendly team at Somerset Orchard! We are delighted you enjoyed your stay at our centrally located serviced residence and have found the use of the Handy phone an added value to your stay with us. All of us are truly inspired you have recognised the improvements made since your last stay with us and we assure you we shall continuously strive for improvements and service excellence as we are committed to creating wholly comfortable and enjoyable stay experiences for all our residents. It has been our great pleasure being of service to you and we earnestly look forward to welcoming you back and hosting you for another great stay with us. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Ash, Greetings from your friendly team at Somerset Orchard! We are delighted you had a great stay at our serviced residence and have found our spacious 2-bedroom apartment ideal for your stay requirements. We are indeed heartened to note you especially like our central location along bustling Orchard Road and we sincerely hope you will now make our residence your choice lodging in Singapore. Thank you for your valuable feedback regarding our residence. Please be assured our management shall be sharing your very helpful feedback with the relevant persons so refurbishment works can be considered as we truly want our residents to wholly enjoy their stays with us. It has been our great pleasure being of service to you and all of us earnestly look forward to welcoming you back in the near future. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Sir/Madam, Greetings! The team at Somerset Orchard is delighted you had a great stay at our serviced residence and you had a comfortable stay in our fully-equipped and spacious apartment. We are heartened to note you have found our central location along bustling Orchard Road ideal for your recent holiday in Singapore and all of us sincerely hope you will make Somerset Orchard your choice lodging whenever you are back on our friendly shores. All of us are truly appreciative of your high recommendation for our residence and we sincerely look forward to hosting you again. It has been our great pleasure being of service to you and we earnestly look forward to welcoming you back for another enjoyable and comfortable stay with us. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Sir/Madam, Greetings from the team at Somerset Orchard! We sincerely thank you for taking time to rate your recent stay experience at our serviced residence and for according this with a high score as it shows us you had an enjoyable and comfortable stay with us. It has been our great pleasure being of service to you and all of us earnestly look forward to welcoming you back soon. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Dexter, Greetings! The team at Somerset Orchard deeply regrets you did not fully enjoy your stay at our serviced residence and we are truly sorry for any disappointment and inconvenience caused to you. Thank you for your valuable feedback regarding the condition of this property. Kindly be assured our management shall be sharing your feedback and suggestion with the relevant persons and would hard on improvements as we sincerely want our residents to have wholly enjoyable and comfortable stays with us. It has been our great pleasure being of service to you and we earnestly hope to welcome you back, giving us an opportunity to create a better stay experience for you. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Sir/Madam, Greetings! The team at Somerset Orchard deeply regrets you did not fully enjoy your stay at our serviced residence and we sincerely apologise for any disappointment caused to you, kindly be assured we are truly appreciative of your valuable feedback and our management is working hard to improve on the areas you have kindly highlighted. We truly enjoyed hosting you st Somerset Orchard and sincerely hope to welcome you back, giving us an opportunity to create a better stay experience for you. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear John, Greetings from the team at Somerset Orchard! We are delighted you had a great stay at our serviced residence and you have been impressed by the spaciousness of our fully-equipped apartment. All of us are truly heartened to learn you especially like our strategic location along Singaoore's main shopping belt and we are indeed proud to be located at such a prime address as many of our regular residents always return to stay with us due to our location being in the midst of shoppers' paradise. We sincerely hope you will now make our residence your choice lodging in Singapore whenever your travels bring you back to our friendly shores. It has been our great pleasure being of service to you and we earnestly look forward to welcoming you back for another enjoyable and comfortable stay with us soon. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear ピクサー, Greetings! The team at Somerset Orchard is heartened to note you had a comfortable stay at our serviced residence and have our spacious and fully-equipped apartment suitable for families who travel together. We are truly happy to learn you especially like our central location along Orchard Road which is much favoured by our regular residents due to our close proximity to many restaurants, shops and malls. It has been our great pleasure hosting you at Somerset Orchard and all of us truly look forward to welcoming you back soon. Thank you.

Dear Sir/Madam, Greetings from the team at Somerset Orchard! We are delighted you enjoyed your stay at our serviced residence and especially like the spaciousness of our fully-equipped apartment. Thank you for your kind assurance you will always stay with us whenever your travels bring you to our friendly shore and we are truly grateful for your valued support. All of us sincerely apologise for any disappointment caused to you by our Continental Breakfast selection. Please be advised our management has taken note of your feedback and shall be seeking improvements in this area as we truly want our residents to have fully satisfying stay experiences with us. It has been our pleasure being of service to you and we earnestly look forward to welcoming you back soon. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Minnie, Greetings from the team at Somerset Orchard! We are delighted your family and you had an enjoyable stay at our serviced residence and our spacious apartments have been comfortable and ideal for your stay requirements. All of us are also heartened to note our central location in Orchard Road has been ideal and convenient for your recent family holiday in Singapore and we sincerely hope you will make Somerset Orchard your choice lodging whenever your travels bring you back to our friendly shore. It has been our great pleasure being of service to your family and you, and we earnestly look forward to welcoming you back soon. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Tom, Greetings! The team at Somerset Orchard deeply regrets you did not enjoy your stay at our serviced residence and we are truly sorry for the disappointment and discomfort caused to you. Please accept our sincere apologies for our Housekeeping lapses regarding our team's failure to eradicate the ants from your apartment and for the early call for laundry collection. Kindly allow us to assure you our Housekeeping Manager shall be investigating your feedback regarding the presence of ants in your apartment and shall be counselling her team members on the proper handling of such inopportune incidents. We are truly appreciative of your valuable suggestion on renovations for Somerset Orchard and we would like to advise you your much valued suggestion shall be shared with the relevant persons and our management shall be working hard to seek improvements in this area. We are also very sorry for the inconvenience and discomfort caused to you by the multi malfunction of your apartment and assure you we shall be tracing your apartment so maintenance by our external service providers can be carried out. It has been our pleasure hosting you and all of us earnestly hope to welcome you back in the future, giving us an opportunity to create a better stay experience for you. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Albert Cheah, Greetings! The team at Somerset Orchard is delighted you had a great stay at our serviced residence and have found our prime location ideal and convenient. We sincerely thank you for your mention on the tight security measures we implement at our residence as our residents' safety and security are definitely very important to us. All of us truly hope you will make Somerset Orchard your choice lodging whenever you are in Singapore as we sincerely wish to host you again for another enjoyable and comfortable stay. It has been our great pleasure being of service to you and we earnestly look forward to welcoming you back soon. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Rebecca, Greetings from your friendly team at Somerset Orchard! We are delighted your family and you had a great stay at our serviced residence. We are heartened to note you enjoyed all aspects of your stay with us and nothing makes us happier than knowing your family holiday in Singapore was a success and all of us sincerely hope you will now make Somerset Orchard will be your choice lodging whenever your travels bring you back. It has been our great pleasure being of service to your family and you, and we earnestly look forward to welcoming you back. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Sir/Madam, Greetings! Your friendly team at Somerset Orchard is delighted your family and you had a comfortable and enjoyable stay at our serviced residence and have found our strategic location ideal and convenient. We are also heartened to note you have been impressed with our fully-equipped apartment and the available appliances came in useful for the care of your son during this family holiday. Thank you for your valuable feedback regarding the apartments' bathroom and poor ventilation of the Residents' Lounge where Continental Breakfast is served. Please be assured our management is working hard to improve on these areas and shall be sharing your worthy feedback with the relevant persons in charge. We sincerely apologise for any inconvenience or disappointment caused to your family and you by these shortfalls. We truly enjoyed being of service to all of you and we earnestly look forward to welcoming you back in the near future. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Ribka, Greetings from your team at Somerset Orchard! We are delighted you had a comfortable and enjoyable stay at our serviced residence. We are especially heartened to note you liked our strategic location along Orchard Road and have found this convenient for your stay requirements. All of us sincerely hope you will now make Somerset Orchard your choice lodging whenever your travels bring you back to Singapore. It has been our great pleasure being of service to you and we truly look forward to welcoming you back soon. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Subbu, Greetings! Thank you for your review. We are delighted you had a great stay at our serviced residence and have found our location along Orchard Road ideal for your recent holiday in Singapore. All of us truly enjoyed being of service to you and sincerely look forward to welcoming you back soon. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Tien Jen, Greetings from the team at Somerset Orchard! We sincerely thank you for awarding your recent stay experience at our serviced residence with a high score and we are heartened to note you had enjoyed your stay with us. It has been our great pleasure being of service and all of us truly look forward to welcoming you back, giving us the opportunity to create a wholly comfortable and enjoyable stay for you this time around. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Gerard, Greetings from your friendly team at Somerset Orchard! We are heartened to note you had a comfortable stay in our serviced residence and have found our strategic location to be ideal for your recent one week family holiday in Singapore. Thank you for your honest and valuable feedback on the condition of our residence. Kindly be assured our management is presently working hard to improve our property as we humbly acknowledge the great value a spruce up of the apartments will bring to our residents' stay experiences, especially when we are located at the revered vicinity of Orchard Road. It has been our great pleasure being of service to your family and you, and all of us sincerely look forward to welcoming you back in the near future. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Sir/Madam, Greetings! We are delighted you had a great stay at our serviced residence and you enjoyed all aspects of your stay. All of us sincerely hope Somerset Orchard will now be your choice lodging in Singapore as we would definitely love to be of service to you again. We truly had a great pleasure hosting you and we earnestly look forward to welcoming you back soon. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

Dear Phurimas, Greetings from your team at Somerset Orchard! We sincerely thank you for the perfect score you have kindly awarded for your stay at our serviced residence as it shows you had a comfortable and enjoyable stay with us. Al of us truly hope Somerset Orchard would now be your choice lodging in Singapore as it would be a great honour for us to host your stay again. We had a great pleasure being of service to you and we earnestly look forward to welcoming you back soon. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager