G'day Jake,Thank you for sharing your feedback with us. We appreciate your understanding regarding the walking distance to the Orchard MRT station and apologize for any inconvenience this may have caused.We are deeply concerned about your experience with our front desk staff and the miscommunication during check-in. Please accept our sincere apologies for the confusion and inconvenience you encountered. Providing excellent service and ensuring our guests' satisfaction are our top priorities, and we regret that we did not meet your expectations on this occasion.Rest assured, we will address the issues you've raised with our team to ensure that such situations do not occur in the future. We take your feedback seriously and will use it to improve our service delivery and communication processes.We are glad that we were able to provide you with the room you originally booked promptly. Your comfort and satisfaction are important to us, and we are pleased to hear that you were ultimately happy with your room.Should you choose to stay with us again in the future, we would appreciate the opportunity to provide you with a seamless and enjoyable experience from check-in to check-out.Good Vibes Only ! Donal TeeFront Office Manager

G'Day ScotchThank you so much for staying with us at Vibe Hotel Singapore Orchard and for the excellent recommendation! We are so pleased that you had a wonderful stay.We look forward to welcoming you back again soon! Good Vibes only! Best Regards,Donal TeeFront Office Manager

G'day Gustina,Thank you for sharing your feedback with us. Your comfort is of outmost importance, and we are genuinely sorry to hear that your stay did not meet your expectation. Your feedback provides us valuable insight into our guests' experiences in Vibe Hotel Singapore Orchard. We hope you will give us another opportunity to host you and provide a better experience.Best VibesDonal TeeFront Office Manager

G'Day Joey, Thank you for sharing your feedback with us, and we sincerely apologize for the issues you encountered during your recent stay. Providing excellent service and maintaining high cleanliness standards are our top priorities, and we regret that we fell short of meeting your expectations.We apologize for any inconvenience caused by the slow and impolite service you received during check-in. Please rest assured that we will address this with our Vibe Host team to ensure that all guests are greeted promptly and courteously.Regarding the condition of the bathrooms and the difficulty in controlling the shower faucet, we understand the importance of maintaining clean and functional facilities for our guests. Our housekeeping and maintenance teams will immediately investigate and address these concerns to ensure that our guests have a comfortable and pleasant stay.We appreciate your feedback as it helps us identify areas for improvement, and i am inviting you to write to me personally : peggykoh@fareast.com so that i may understand more on what transpired that day on your arrival. we hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Good Vibes Only Peggy Koh Front Office Manager

G'Day JacquelineThank you for your ratings!. We're glad to hear that you found our rooms comfortable and well-located. We apologize for any disappointment regarding the food quality at our restaurant. Your comments are invaluable to us, and we will strive to improve in this area to better meet your expectations in the future. If you have any further concerns or feedback, please don't hesitate to let us know. We appreciate your input and hope to welcome you back for an improved dining experience.Best Vibes Peggy Koh Front Office Manager

G'Day MugdhaWe would love to express our appreciation for choosing Vibe Hotel Singapore Orchard and for sharing your feedback. We value every guest’s feedback have shared yours with our Vibe Hosts for our continuous improvement We look forward to welcoming you back soon! Best Vibes Peggy Koh Front Office Manager

G'Day EstherThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your mention of our Signature Vibe Host Service. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

G'Day MarkusWe would love to express our appreciation for choosing Vibe Hotel Singapore Orchard and for sharing your feedback. We value every guest’s feedback have shared yours with our Vibe Hosts for our continuous improvement We look forward to welcoming you back soon! Best Vibes Peggy Koh Front Office Manager

G'Day Shunta, Thank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Good Vibes Only Peggy Koh Front Office Manager

G'Day MargotThank you so much for staying with us at Vibe Hotel Singapore Orchard. We are so sorry for the aspect that didn't make your stay experience. We truly appreciate your feedbacks for our continuous improvements. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

G'Day Anne-MarieWe would love to express our appreciation for choosing Vibe Hotel Singapore Orchard and for sharing your feedback. We value every guest’s feedback have shared yours with our Vibe Hosts. We look forward to welcoming you back soon! Best Vibes Peggy Koh Front Office Manager

G'Day Robert Thank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

G'Day YunghSiangThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so sorry for the aspect that didn't make your stay experience. We truly appreciate your feedbacks for our continuous improvements. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

G'Day GrahamThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

G'Day Jason Thank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

G'Day KartikThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager