BBQ/피크닉 공간
예약 가능 여부 확인

심슨 베이 리조트의 빌라 여행 후기

4 out of 5
심슨 베이 리조트의 빌라
Billy Folly Road No. 37A, Simpson Bay

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1007개 이용 후기 중 664개" "
평점 8 - 좋아요. 1007개 이용 후기 중 244개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 54개" "
평점 4 - 별로예요. 1007개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 14개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Jeannie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location. Beautiful small beach. Rooms are large with full kitchens. A
2024년 4월에 7박 숙박함
답변 제공: Angie A. 님, 2024년 4월 25일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Jo 님, Dover

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Angie A. 님, 2024년 4월 25일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff goes above and beyond They are very friendly The resort is clean always saw staff members cleaning Room was immaculate and the views from the balcony were amazing
2024년 4월에 4박 숙박함
답변 제공: Angie A. 님, 2024년 4월 24일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Linda

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Have stayed here numerous times and never been disappointed.
2024년 4월에 7박 숙박함
답변 제공: Angie A. 님, 2024년 4월 24일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Michael John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Access to 3 beaches, dining options. Ocean and Bay views.
2024년 4월에 7박 숙박함
답변 제공: Angie A. 님, 2024년 4월 24일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Vincent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach/bay was beautiful! The view from our room was incredible. Our room at the Villa was fantastic, clean and spacious. We had great meals onsite at Bovin, La Patron and Replay as well as additional dining within walking distance at Isola, Juliette’s and Lee’s Roadside Diner. We enjoy a very relaxing vacation and would recommend a stay at the Villas at Simpson Bay in St. Maarten❤️
2024년 4월에 7박 숙박함
답변 제공: Angie A. 님, 2024년 4월 23일
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We will share your comments with the manager. We hope we can welcome you again.

10/10 - 훌륭해요

Maureen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not rent a car. Nearby restaurants are walkable or shuttle will drop off and pick up if needed. One beach was very rocky but the other beach was sandy.
2024년 4월에 10박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 22일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Shiela Marie Van

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Angie A. 님, 2024년 4월 22일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like that the property is a short ride from the airport, close to other resorts. I also like the facts that I was able to utilize the local food vendors, not always eating at the resort restaurant. I also like the fact we’re were able to utilize the hotel shuttle for rides within the hotel perimeter.
2024년 4월에 3박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 21일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 - 좋아요

chu

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unable to access to walking sand beach directly from hotel. Has to walk around to nearest restaurants to get to walking beach
2024년 4월에 6박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 20일
Thank you for staying with us and for your preference.

6/10 - 괜찮아요

Mariusz

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Close to the airport
2024년 4월에 6박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 19일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Ygli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly staff!!
2024년 4월에 4박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 18일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

2/10 - 너무 별로예요

PABLO ANTONIO

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Es horrible que un hotel categoría pasen cuentas que uno no ha consumido y los cobran con unas diferencias de precio que no tienen al lugar eso es un estado el desayuno es lamentable el costo es exagerado y la página de ustedes está totalmente errónea porque dicen que estás el desayuno incluido y cuando uno va a cancelar la cuenta figura que no está cancelado y cobran por el mismo servicio en la misma tensión una diferencia de $10 entre un desayuno y el siguiente cuando se ha consumido exactamente lo mismo realmente vergonzoso de Expedia que promueva ese hotel
2024년 4월에 3박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 18일
Gracias por habernos contactado. Desafortunadamente, la reserva que realizó por su agencia no incluía desayunos. Si decide volver a alojarse con nosotros le recomendamos adquirir el desayuno antes de la fecha de llegada directamente a través de nuestra central de reservas.

8/10 - 좋아요

Samuelle

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very clean and well-managed. My son loved the pools. The ocean had some seaweed.
2024년 4월에 5박 숙박함
답변 제공: Angie A. 님, 2024년 4월 22일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had wonderful stay at Simpson Bay. Everyone was friendly, the resort is clean, there are many dining options, night life, and activities on the resort, and a short walking distance. They have a shuttle service that will take you a bit farther, if you need.
2024년 4월에 7박 숙박함
답변 제공: Angie A. 님, 2024년 4월 16일
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We will share your comments with the manager. We hope we can welcome you again.

10/10 - 훌륭해요

Theodore 님, Mississauga

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the variety of the facilities available. The roads around the resort are in bad shop. Lots of cracks and pot holes.
2024년 4월에 1박 숙박함
답변 제공: Angie A. 님, 2024년 4월 16일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 - 좋아요

Marie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The view was amazing and everything else was nice, but the only problem was the Wi-Fi wasn’t working during my whole Stay.
2024년 4월에 3박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 15일
Thank you for staying with us and for your preference. We appreciate your feedback and comments.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a great time at Simpson bay villas. Great people, beautiful surroundings, friendly staff!
2024년 4월에 7박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 14일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

10/10 - 훌륭해요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We thoroughly enjoyed our stay at Simpson Bay Resort! The property is beautiful & restaurants are excellent. Staff is so friendly. A short walk into town to shop and dine.
2024년 4월에 7박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 12일
Thank you for staying with us and for your preference. We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Allen G 님, Framingham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
breakfast buffet poor and lacking variety
2024년 4월에 8박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 12일
Thank you for staying with us and for your preference. We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Carl 님, Leonia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is beautifully maintained. You would never have to leave the resort if you didn’t want to. Everything you could want is within reach: great restaurants, beach, gym, multiple pools, rental car service, casino, water activities, night-life, pool zumba and pool-side yoga. They also have a great spa and I must give a special shout-out to Jadine who provided me with one of the best massages I have ever had. There is so much available that I’ve probably forgotten something. Everyone greets you with a smile. Truly an amazing experience making it hard to leave.
2024년 4월에 4박 숙박함
답변 제공: Angie A. 님, 2024년 4월 11일
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We will share your comments with the manager. We hope we can welcome you again.

10/10 - 훌륭해요

Robert Leslie 님, Ponchatula

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property. Easy access to many dining options, grocery store, and beautiful beaches. 15 minute ride from airport. Already looking to go back next year.
2024년 3월에 5박 숙박함
답변 제공: Angie A. 님, 2024년 4월 11일
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We will share your comments with the manager. We hope we can welcome you again.

10/10 - 훌륭해요

David Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The general manager does a great job. He takes care of any issues that arise. Everyone at the desk are also a big help.
2024년 4월에 1박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 8일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You dont need a car here. Plenty of good dining options within walking distance or a ride on the free shuttle and definitely spend a little more for daily breakfast at La Patrona. You can order any menu item in addition to the satisfying buffet. Make sure to have dinner at La Patrona as well. Some of my favorites from their menu are the veggie ceviche, carnitas and the red sangria. Isola has wonderful Italian food and pizza. Juliettes Bistro has wonderful sercice and great food. Dont miss the happy hour from 3 to 5 at the sunset bar. Good food and quality drinks. Love the mojito there. For after dinner entertainment the Red Piano Bar always has a talented pianist/singer on duty who takes requests and then there’s the casino for those who are into that. Fantastic gym with a small charge for the day for guests that is totally worth it. Great hilly walking neighborhood with spectacular rewarding views for the effort. The sunset cruise and other excursions leave right from this marina. Great place to stay.
2024년 4월에 3박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 8일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean, staff was attentive and nice, there was a nice variety of dining options at the resort, there are also a variety of activities you could participate in, and easy convenience to the beach as well. Overall, I would highly recommend this resort.
2024년 3월에 5박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 7일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

6/10 - 괜찮아요

Fareed Nassor

Bad costumer service. Their favorite word is no.
2024년 4월에 2박 숙박함
답변 제공: Angie A. 님, 2024년 4월 11일
Thank you for taking the time to review your stay with us. We apologize for the issues you encountered during your stay, your comments help us to improve. We hope in the future you can give us another opportunity to welcome you.

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 6박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 7일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was hands down one of the BEST resorts/hotels I’ve stayed at. All the staff were super accommodating and friendly apon arrival and throughout my stay. The hotel itself is located a beautiful located rich in Caribbean culture. Our view from our balcony was to die for. They provide resort shuttles to and from locations around Simpson Bay. I would recommend this hotel to anyone vacationing in St. Maarten. All 10’s across the board from me. Thank you so much for an amazing stay, I will be back <3!!!!
2024년 3월에 6박 숙박함
답변 제공: Thank you for your preferences, we are glad you en 님, 2024년 4월 5일
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We will share your comments with the manager. We hope we can welcome you again.

10/10 - 훌륭해요

Dawn Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely stay at his resort. It has everything you need on site. Very clean, incredible views, nice staff. There are also many restaurants and pool or beach choices. The beach area is lovely with a nice bar/restaurant and the water is clean and clear. There is a coffee shop with pastries and sandwiches plus lots of snacks right in the lobby with nice late hours. We enjoyed all the restaurants on site very much but there are many nice ones in walking distance. At least six pools and lots of chairs and umbrellas. It was a really nice place to stay!
2024년 3월에 9박 숙박함
답변 제공: Angie A. 님, 2024년 4월 3일
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We will share your comments with the manager. We hope we can welcome you again.

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort is in a great location in Simpson Bay and only15 minutes from the airport, 4 restaurants on property with several more restaurants nearby. Hollywood Casino, Red Piano Night Club and Coco Beach Bar also on property. The Buccaneer Beach Bar is right next door. Fun resort, friendly staff. Highly recommend!
2024년 3월에 7박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 3월 30일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 - 좋아요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, room and grounds. The only drawback was the excessively loud music coming from the club at the end of the bay.
2024년 3월에 7박 숙박함
답변 제공: Alejandro S. 님, 2024년 3월 25일
Thank you for staying with us and for your preference! We hope we can welcome you again.

10/10 - 훌륭해요

Terri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a beautiful hotel ! I will return !
2024년 3월에 7박 숙박함
답변 제공: Alejandro S. 님, 2024년 3월 25일
Thank you for staying with us and for your preference! We hope we can welcome you again.

10/10 - 훌륭해요

Katarzyna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely convenient location. Highly recommended. Private clean beach and walkable distance to all restaurants/ bars. Just breathing views
2024년 3월에 3박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 3월 23일
Thank you for staying with us and for your preference! We hope we can welcome you again.

10/10 - 훌륭해요

Carina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay, everyone was very welcoming. Restaurant options are outstanding.
2024년 3월에 1박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 3월 23일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

joseph m 님, Charlestown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, walkable to almost everything. Great restaurants on resort. Taxi, free shuttle, bus convenient. Check in young man helped with blocked credit card. Called our credit card company from desk. The BEST customer service. Resort exactly as featured on website. Villa was clean, quiet, luxurious... we'll be back again!!
2024년 3월에 5박 숙박함
답변 제공: Alejandro S. 님, 2024년 3월 19일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

4/10 - 별로예요

Simon 님, BROOKLYN

가족 여행
별로예요: 직원 및 서비스
Services in all aspects of the property are extremely poor that it is not acceptable giving price paid for $500/night. A phone call dailed to 0 needed more than 30 seconds to 1 minitue to pick up at all time. Getting towels need a day to get it. Nobody cares about their customers as staffs are not getting paid for their jobs. All in all, it is unacceptable and poor services.
2024년 3월에 4박 숙박함
답변 제공: Alejandro S. 님, 2024년 3월 15일
Thank you for taking the time to review your stay with us. We apologize for the issues you encountered during your stay, your comments help us to improve. We hope in the future you can give us another opportunity to welcome you.

10/10 - 훌륭해요

Jackie Arnold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly and helpful. Property very clean. Very close to airport. A number of places to eat (and drink) right on site. Nice fitness center and lovely surroundings.
2024년 2월에 5박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 3월 10일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Bonnie Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Very well maintained.
2024년 2월에 10박 숙박함
답변 제공: Alejandro S. 님, 2024년 2월 26일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

ROXANNE 님, West Sayville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, reasonably priced, in room microwave, fridge and coffee maker - mini mart steps away to buy coffee, milk, cereal and save $$
2024년 2월에 5박 숙박함
답변 제공: Alejandro S. 님, 2024년 2월 26일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

6/10 - 괜찮아요

Maria

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
They should’ve said that water and gym had extra charges.
2023년 11월에 7박 숙박함
답변 제공: Angie A. 님, 2024년 2월 22일
Thank you for taking the time to review your stay with us. We apologies if you encountered a few issues, your comments are the most important thing. We hope in the future you can give us another opportunity.

6/10 - 괜찮아요

Ismael

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The beach areas are nice, but very limited food options, wi-fi completely unreliable - couldn’t connect my laptop ONCE. My phone or iPad would connect very sporadically. During check in, there was NOTHING VIP about it. The person didn’t even a knowledge me once, and kept having a conversation with another employee that was hidden behind a wall area. Was put in a room, to have to switch to another room the very next day, with no explanation, the guy just put a piece of paper on the counter - which I assume, he thought I automatically would read it and know I had to switch rooms with no explanation or apology - very strange. The check out tool me about 30 mins, with one person at the counter and 3 people in front of me. Definitely would not stay here again.
2024년 2월에 4박 숙박함
답변 제공: Angie A. 님, 2024년 2월 21일
Thank you for taking the time to review your stay with us. We apologies if you encountered a few issues, your comments are the most important thing, we regret that we did not follow up on your request., your comments help us to improve, We hope in the future you can give us another opportunity.

10/10 - 훌륭해요

Jaynne

2024년 2월에 7박 숙박함
답변 제공: Angie A. 님, 2024년 3월 21일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 - 좋아요

Gregory 님, Granite Falls

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay. Clean. Room: nice. A.C. was really good. Shower had good water pressure and temperature range. No complaints. Resort: Bars and beach is very good. Limited dining options at resort, but there are some other options near by (walking distance). People are mostly friendly. Felt safe all the time.
2024년 1월에 7박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 2월 4일
Thank you for staying with us and for your preference. We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Elwood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Angie A. 님, 2024년 1월 31일
Thank you for taking the time to let us know about your recent stay. We truly value all of our guests and are disappointed to read that your stay did not live up to your expectations.

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I think the timeshare needs some updating.
2024년 1월에 2박 숙박함
답변 제공: Angie A. 님, 2024년 1월 29일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

4/10 - 별로예요

Charmaine

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Lady at check in very disinterested in helping and clearly not trained in customer service. Very disappointing at such a high end establishment
2024년 1월에 1박 숙박함
답변 제공: Alejandro S. 님, 2024년 1월 24일
Thank you for taking the time to review your stay with us. We apologize for the issues you encountered during your stay, your comments help us to improve. We hope in the future you can give us another opportunity to welcome you.

10/10 - 훌륭해요

Dennis

Great place!!
2024년 1월에 1박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 1월 22일
Thank you for staying with us and for your preference.

10/10 - 훌륭해요

Nikole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!! Beach access and great restaurants. It’s clean and check in/out was super easy.
2024년 1월에 4박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 1월 20일
Thank you for staying with us and for your preference. We hope you enjoyed your stay.

8/10 - 좋아요

Kevin

가족 여행
2024년 1월에 7박 숙박함
답변 제공: Alejandro S. 님, 2024년 1월 15일
Thank you for staying with us and for your preference! We appreciate your feedback. We hope we can welcome you again.

10/10 - 훌륭해요

William

2023년 12월에 8박 숙박함
답변 제공: Angie A. 님, 2024년 2월 2일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.