No hot water, no wifi, no electricity, unprofessional staff without manners, below average food, horrendous showers, loud music and military camp fire, garbage all over the place. Sick animals. Highly advise everyone NOT to go there!
The Serai was an amazing experience. Everything from the room to the food was excellent. The staff were so accommodating and friendly. I highly recommend the sand dune safari - they took us to their private sand dune to watch the sunset.