솔리헐, 버밍엄의 저렴한 호텔

“Checking info came 3 hours late after trying to make contact with host Room was damp and very musty smelling IWANT TO KNOW WHERE MY DEPOSIT IS why has it not been returned”

“The check in was chaotic, I.e. no room number or lockbox instruction until after check in time, then no key in the lockbox and no telephone number to call to discover what to do next. ”

“Extremely helpful reception staff”

“I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm.”

“Clean room, nice breakfast! A little far out but ok if you have a car.”