"A Beautiful Setting Let Down by Inconsistent Execution
The hotel's beachside location is genuinely lovely — the bay views, whitewashed buildings, and modern architecture all make a strong first impression. Unfortunately, the experience didn't fully live up to what those surroundings (and the price point) promised.
At around €400/night, this felt like a mid-tier brand reaching for a luxury experience without quite the staff training or operational polish to back it up. "Luxury" is a term used throughout the website, hotels.com listing, and in-room brochures, but compared to other luxury stays I've had at similar price points, it simply didn't hit that mark. A few specifics stood out:
- Room decor vs. positioning: Room sizes were good, and the rest of the hotel felt renovated, but the room decor and general style didn't match the luxury tag or price point.
- Noise disruption: Housekeeping was in the corridor cupboards every morning at 8:30am, which made for an unwelcome early wake-up call. These are not spund-proofed rooms.
- Room pricing: Lower-floor rooms appeared to be priced the same as higher floors, despite the obvious difference in view and experience.
- Breakfast: The spread was decent overall, and the fresh egg/omelette station was a nice touch, but it lacked some basics and could use more variety.
- Dining room resets: Staff reset tables during breakfast for later service during the day with noisy cutlery and annoyance, seemingly unaware of the disturbances."