"We arrived a day late because of flight issues and were not refunded or credited any amount. Despite this, we really enjoyed our stay. We stayed in a family room with two queen size beds and plenty of room to spread out. It was on the same level as the common balcony so we could exit out the sliding doors and enjoy the beautiful sunrise with a coastal view of the Amalfi coast. Breakfast was a huge assortment of American, and European style and a fresh orange juice squeezing machine that you could feed oranges and it would deliver wonderfully fresh OJ. It was a bit of a walk up from downtown, but that kept the noise and chaos of the chistmas crowds at least 3 blocks away from the hotel making car service super easy. We enjoy lounge access with limited refreshments but it worked well for a cold drink after a long day on your feet."