4/10 - 별로예요
Olivia
2026년 1월 29일
좋아요: 편의 시설/서비스
별로예요: 청결 상태
The place was nice and big. Unfortunately the night I arrived, there was hair throughout the property, including on the floors, bathroom surfaces, towels, and bed sheets. The towels and sheets were visibly unclean, with hair and stains present, and they did not smell like they had been washed.
I contacted the property multiple times to report the issue. The towels and sheets were eventually replaced with clean ones at about 5:45pm the following day, meaning the first night I didn't use the towels and slept in full clothing to avoid touching the dirty sheets.
When I requested a refund due to the condition of the property and the delay in fixing the problem, Expedia attempted to contact the host multiple times but received no reply.
This was a disappointing and unhygienic experience, particularly given that clean linens are a basic expectation of any accommodation.
Olivia
2026년 1월에 2박 숙박함
