사우스마사드라의 럭셔리 호텔

“The hotel simply turned off all air conditioning in violation of the information on our booking platform — the result was unbearable heat at night. Unfortunately, the rooms are also very difficult to ventilate. At the same time, there was loud music coming from the neighboring property — so it was either noise with a bit of air, or even higher temperatures. The management’s response on site was simply uninterested — no understanding and no solution whatsoever. For us, it was a nightmare...

“White beach exceeded our expectations. Friendly greeting in amazing huge reception area Beautiful grounds running down to promenade & amazing long, wide “surfers paradise” beach. Room was large and spotless. Great bathroom / shower. Good WiFi. Dining / all inclusive was fantastic - food was top class both in options & quality. Incredible meat dishes, lots of fish and seafood options. Moroccan style food available every day and desserts made as you watched A la Carte meal at Azha was great -...

“Despite its premium pricing by Moroccan standards, this hotel fails to deliver a true five-star experience. Service is slow, inconsistent, and often inattentive, with management appearing overly focused on delegation rather than actively supporting operations. A more hands-on leadership approach is clearly needed. The beach service was particularly poor, with staff rarely engaging guests and even displaying unprofessional behaviour during a heated staff dispute. The adults’ pool area also felt...

“Excellent very smart modern hotel in the centre of Ouarzazate with nicely kept grounds and a beautiful big swimming pool (not heated so a bit chilly in April). A nice choice of food with several restaurants. Good prompt room service for dining in room (handy when you arrive between meals). All the facilities you’d expect. Friendly staff. Very enjoyable stay.”

“너무나도 멋진 장소였고, 서비스 좋은 직원들과, 좋은 시설,로 매우 좋았습니다. 한가지 아쉬운점은, 기본 물품이 빈약합니다. ”