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"This was by far the worst hotel experience I've ever had. From the moment we checked in, it was a disaster. The front desk staff, especially Troy, was rude and unprofessional. We were initially given the wrong room, forcing us to return to the front desk to have it corrected. Once we got into the room, the issues only got worse. There were small roaches throughout the room, visible mold in the bathroom, and the air conditioning unit stopped working. When I tried calling the front desk to speak with a manager about these concerns, my calls were disconnected intentionally twice. We booked two nights and ended up leaving a day early. Troy at the front desk was especially unhelpful and dismissive. Overall, the lack of cleanliness, maintenance, and basic customer service was extremely disappointing. I would not recommend staying here."

"This room faced a parking lot BUT it was close to the shore pool and that was a bonus. Be prepared for the daily amenity fee of $65 plus tax for each day of the stay, it adds up quickly."

"The room was clean and as expected. Hotel staff were polite and helpful. Check in and out were easy. They even gave us a voucher for two free drinks. Would definitely stay again. "

"Love the Fontainebleau Miami Beach. Room was clean, cleaning staff was excellent, actually every person that works at the Fontainebleau went above and beyond. Pool area and beach area are big enough to accommodate all guests. Note that Miami food service usually includes a service charge (aka tip). "

"Room was clean, bed was fine, hot water took several minutes to reach the shower, perfect location, 2 minutes to walk to the beach. "

"No"

"No we didn’t have time to enjoy the pool or the hot tub. "

"Beach View "

"Old and dirty Hotel. This should be a 2 star hotel. I have stayed ay La Quinta hotels before that are cleaner and in better condition. The pictures of the rooms are photo-shopped and deceiving. We stayed for 5 nights, they said room service will be done on day 3. They didn't. I had to call them on day 4 multiple times and still no room service. They finally cleaned my room only after I threatened to checkout on day 4 and request a refund. not worth the money to stay here. "