Southeast Illinois, Illinois hotel rooms at the Best Western

"I booked a room online and upon arriving was told I would have to pay a $250 cash deposit because I had a local address even though I tried to explain to them that we were moving from the area out of state and just needed a place to stay for one night they still made me leave with my special-needs daughter and go find an ATM and bring them back $250 in cash! The front staff were really cocky and talked to me in a condescending manner! The first room they put me in smelled like animals, so I requested another room due to allergies and once again got attitude, but was able to get a room that at least didn’t stink! Very uncomfortable feeling being treated like that because they don’t trust you to stay without giving them $250 in cash even though my room was already paid for through the Expedia! I would avoid this place!! "

"Great room. Nice size. Easy access to highway."

"The breakfast was average. They have cereal, toast, a waffle maker, and watered down coffee. The Wi-Fi was good. This hotel will give you enough for a quick breakfast. "

"For price/value: one of the best we’ve stayed at in years! Great job!"

"Pet friendly. Pleasant staff. Room was close to Lobby and breakfast area and was a little loud during set up. "

"The room itself looked kind of "clean" but they really missed the bathroom. There was a used towel behind the door, hair in the tub, a used soap with hair in the tub and pee stains when you lift the toilet lit. I also understand that the hotel may have a few years but the lamps on the room had corrosion all over. They also kept the door of their laundry room open, and you could see all the cleaning stuff and other stuff that should be like behind the scenes basically at the entrance of the main lobby. The staff was okay. The breakfast like they said "Continental""

"Close to everything. Very helpful abd attentive staff"

"Quiet, had no issues. A great place for pets to stay"

"Beautiful, friendly, cooperative staff excellent breakfast well stacked so clean. The place is so clean lots of room to park a trailer and a camper will definitely be back."